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North Shore Custom Floors

5.0 (1 review)

Services - North Shore Custom Floors

Home interior design

Window treatment installation or replacement

Motorize existing window treatment

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Hale Blinds

Hale Blinds

(24 reviews)

Ala Moana

I waited to write this review until another company verified my suspicions and fixed my issues for…read morea fraction of the cost. I have five HunterDouglas blackout blinds in three rooms. Three are motorized, and two are manual. One motorized blind's motor failed, and one manual blind's string frayed. The motorized blinds were inoperable, but the manual blinds could be opened and closed with effort and look crooked when open. We bought our condo in 2025, but the blinds were installed in 2021. I didn't know who installed them, so I researched local blinds and curtain installers in Honolulu. Hale Blinds was recommended. I called them, and the owner said they could come over soon. He inspected both blinds and confirmed the motor was damaged and unrepairable. He said HunterDouglas doesn't send out only motors and that my blinds were too old to source parts elsewhere. He also said the blinds with the frayed string couldn't be fixed because it would involve taking the entire track down and ruining it. He then suggested ordering a pair of new blinds at around $6000 to replace the them. He offered to bring a sample book and discuss my choices. I thanked him and promised to contact him; with no intention to do so. I knew I was being scammed. By pure luck, I contacted another business, who confirmed they had installed my unit's blind in 2021. I won't mention them so as not to appear as shilling for them. They were shocked when I both explained the problem and shared Hale Blinds's solution. They offered a replacement motor and restringing for the manual blinds. I ordered a motor, which took a month, and they installed it and restrung the other one. The total cost was $600, significantly less than buying new ones. I was disappointed by Hale Blinds misrepresentation and lack of honesty; especially after having such a pleasant conversation with him. I'd caution everyone to always get multiple quotes for repairs or new blinds if you deal with them; and I'd also be cautious about them honoring warranties based on their actions.

Sean and his team were incredibly efficient and personable. I received a few different quotes and…read morethese guys came the cheapest. Sean was upfront with the cost and his recommendation was what we went with and we are so happy with it. Thanks again guys!

G&S Shutter Designs - Before our new shutters

G&S Shutter Designs

(98 reviews)

Highly recommend G&S Shutter Designs! Excellent customer service from start to finish. They…read moreresponded quickly, were very prompt, and came to our home to give us great advice on what would work best for our house. They made the whole process easy and stress-free. The turnaround time was fast, and the installation was done quickly and professionally. We are extremely happy with the results. It's also wonderful to support a local business run by two local boys who truly show dedication, professionalism, and genuine care for their customers. Excellent job all around! Highly recommend G&S Shutter Designs! Excellent customer service from start to finish. They responded quickly, were very prompt, and came to our home to give us great advice on what would work best for our house. They made the whole process easy and stress-free. The turnaround time was fast, and the installation was done quickly and professionally. We are extremely happy with the results. It's also wonderful to support a local business run by two local boys who truly show dedication, professionalism, and genuine care for their customers. Excellent job all around!

A friend of ours recommended G&S shutters to us to install plantation shutters to our newly built…read morehome. We have no regrets with this recommendation! Quick response time. Gavin was professional and easy to talk to when going through the different styles and sizes. The timeframe given to us on when the materials would arrive was on point. Installation was quick and clean. I would definitely recommend G&S Shutter Designs to anyone who's looking for shutter installations.

North Shore Custom Floors - interiordesign - Updated October 2026

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