I called for shutter repairs and Kaitlyn was so sweet over the phone. I needed a replacement part…read moreand she was so helpful! Highly reccomend!

Window Fashions installed our outdoor rollup blinds over a year ago. We broke one of the chains for…read morethe blinds. Called Katlyn and she sent Luke over the next day. He replaced the chain and said 'no charge'! We are so happy with their incredible service. Cannot say enough good things about their work.

Charlie did a wonderful job on my dinette set It's a…read moreclassic now with great thick fabric of a classic Hawaiian print I love it !

Charlie was great. Great workmanship, affordable, and quick turnaround. Highly recommend!read more

We first went with the low bid for our rental unit but that was a disaster! Then we called Robert…read moreat North Shore Floors and he brought a great selection to choose from. His crew was on time, polite and very good. They removed the bad floor, prepared the sub floor and had the new one done in three days. It came out fantastic. In the end it was very close to the other cost but the difference in product is amazing. Thanks Robert!

This shop has been around forever and I am amazed they are still in business. They sewed the…read moredraperies in my house which is on the State Historic Register and which we hope to place on the National Register of Historic Places. I just referred a friend there who is designing a mid-century modern house in our neighborhood. Their draperies are of outstanding quality. I cannot speak to pricing except to say that you get what you pay for!!

We cut down tall trees between our house and our neighbors and they installed LED lights in their…read morebathroom that they sometimes keep on all night so I needed some blackout curtains for the bedroom. I've always heard about Wong's Draperies so stopped by to talk to them. I needed floor to ceiling drapes for two windows and wanted a heavier fabric. They came out and measured. Mel Wong, the owner, came out and looked at the room and suggested a fabric which was cheaper than the one I was looking at. I went with his suggestion and was glad that I did. It took over a month for the drapes to be made. I also wanted sheers behind the drapes so needed two rods. I like to have sheer curtains to add some privacy during the day or to shade the room a bit during mid-day. After the installation, the drapes started to hang on the carpet. I contacted Mel and he explained that it could be due to the weight of the drapes and came out and personally adjusted them. I appreciated his quick response. I'm very happy with the drapes and think they make the room look so nice. I also love the pull handles that make it so easy to open and shut the drapes. I hope they continue to stay in business as it would be hard to find someone else to do such quality work!

Aloha! This was our…read moresecond stay in #104 at the lovely Prince Kuhio. Unfortunately, management knew our toilet was broken before we arrived and did not fix it after we requested it on day 2. For 8 days, our commode would not flush properly, and the seat was sliding as if it would fall off at any moment. Then the sliding screen door kept blowing open because there was no latch or lock mechanism. Geckos, lizards, grasshoppers, and crickets were constant guests in the condo. Not only was my partner scared to death of these creepy critters constantly roaming the room (a gecko in bed), but the crickets chirping in the wee hours of the morning inside the condo kept us up, and me on the hunt to give my girl peace of mind and some shut-eye. We either kept the door closed (which kept the room hot/no AC) or propped it closed with something, but it always seemed to find its way open. I chose #104 after a lovely experience during our first stay in 2025. In May of 2026, to celebrate my 60th and my partner's 50th birthday in #104 at the Prince Kuhio made perfect sense. After all, it was a very special occasion, as two milestones were to be celebrated. We may as well have slept on the beach. I asked for some compensation, and all we received was an "I'm sorry." I asked for a follow-up and received none. If this were you, how would you feel? Exactly. We provided Kauai Exclusive Management plenty of time to respond before letting them know I'd leave a review, because it was the right thing to do for a business to make something that was wrong, right. They did not care. And of course, they will likely reply with some, "We're so sorry you had a bad experience during your stay and... blah blah... blah blah blah. We've all been there and know the feeling of frustration afterward when their words subtly mock our words to smooth things over, reassuring future customers that they really do care. They did not care, and they don't care now. If I were the owner of #104, I'd be ashamed to have this place manage my condo. Next year, we're staying at the Prince Kuhio again, though in a different unit, booked through VRBO. In fact, I already booked the room! As I said, The Prince Kuhio is a lovely place, and I encourage any visitor to stay there. But I will never use Kauai Exclusive Management LLC again. They care more about the money than about the paying client's experience and comfort. Aloha. Seattle, WA USA

I booked a condo at the Waipouli Beach Resort about 8 months ahead of time. Before booking, I…read morecalled this management company and asked what happens if someone in my family is sick and is not able to travel. The person on the phone told me they would allow us to move our dates if needed. Of course, 2 of my young kids came down with a virus 3 days before my trip, I called to change dates, told them we were flexible, but they would NOT let us change dates. The manager, Sean, told me "All of my staff knows our policy and they would not tell you that." Essentially calling me a liar. They had no compassion or empathy and said "We aren't doing anything wrong, this is our policy." We were going to lose out on $3000 so we ended up still going but it wasn't the easiest or most enjoyable. We also called to request a late checkout the day of leaving but they wouldn't honor that either, 10am sharp. Update: After reading Sean's response, I would like to make it clear he is incorrect in a few details. 1.I did not ask for a cancellation, I wanted to move dates. Prior to booking, I called and the person I spoke to said if I had a sick kid they would be able to move dates. This led me to book, feeling I had insurance from them. 2. I was not upset on the phone when they told me I couldn't late checkout. I told them I understood, but I just wanted to mention on the review that there was no late checkout. 3. I did not have 3 separate people call and threaten them with bad reviews. The other person who called was my mother in law who was going to book with them if they let us change our dates. Even after reading Sean's response, I still feel no empathy from him or the company. I really wish we could have changed dates. This was my 40th birthday, and having to deal with 2 sick kids on vacation was tough. They were not able to enjoy the beach or pool at all. Not to mention, I was shaking and in tears on the phone with him and he just kept saying "this is our policy."

When I moved into my place the previous owners had left some tacky bamboo roller shade over my…read moresliding door and equally tacky curtains in the rest of the house. I knew I needed an update. I found Blinds of Hawaii on the BBB website and they had a really good rating so I called and Ken and his son Shane came out to give me an estimate on replacing my 1980's interior accents. His estimate was very reasonable and he was able to get the work done quickly. The install was fast and professional. I'm super happy with the job and would recommend Blinds of Hawaii to anyone who will listen.

They did a great job! I called them and they're prices are very reasonable.. I ended up getting 6…read morevertical blinds installed in my home and the results turned out great.. I highly recommend these guys. My wife be more happier!

Tyler Marks was an exceptional salesperson. He advised and quoted a variety of products and was…read morepatient with us as we vetted all options. He was knowledageable and made time to visit out site to confirm all measurements and details. He helped us by reviewing our condominum approval to confirm that the product we were ordering met the specificiations of the Board approval. The product was installed in a timely manner and works perfectly. We are extremely pleased with the product and would HIGHLY RECOMMEND ordering from Awning Hawaii.

We had them install a large retractable electric awning for our lanai , and what a difference it…read moremakes! Sun and rain protection, cooler house in the morning, huge extension of our living space. Everyone admires them. Being able to extend and retract it with a push of a button is great!