My Mom was diagnosed with mild vascular dementia several years ago. For years she was able to live…read morecompletely independently, but with time, her disease progressed to the point where we decided that she would do better in a supportive community. But where to move her? The choices seemed overwhelming. Over the years I've had experiences with a wide range of retirement communities, rehabilitation facilities, nursing homes, etc. involving family and friends, so I'd seen both the best and others I wouldn't wish on anyone.  This experience was really helpful, because when Mom could no longer live on her own, I already had an idea about what I wanted for her. We ultimately selected IDA CULVER HOUSE BROADVIEW for its reputation, range of services, location, gorgeous campus, and most importantly, its memory care unit. We couldn't be happier. Here's why I chose them. First, I spoke to a lot of professionals in the field, friends, and colleagues when the (somewhat frantic) search began and was surprised how many had parents or knew friends' parents who lived at ICHB and they all raved about it. That was a great first sign. Second, it's locally owned and operated and is not part of a national franchise, so it feels less corporate and more home-y than other facilities with a wonderful focus on the residents. At the same time, it's an expansive 8-acre campus with a range of living options and is beautifully manicured with gorgeous trees, flowers, paths, both indoor and outdoor seating areas, a beautiful second floor library with big picture windows, and a dining room with beautiful views of the water and mountains. Third, high staff turnover in this business is pretty common. So I was pleasantly surprised to learn how many staff members have been with ICHB for 10 or 20 years or longer. It's a testament to how the company treats its staff. Personally, it's important that the folks who are looking after my Mom like what they do, care about the residents, and that the relationships she builds will be lasting. This is especially important for those with memory problems. I've spent quite a bit of time interacting with staff over the past five or six months and continue to be impressed by how caring, helpful, and personally invested they all are. Fourth, ICHB is a great choice if you have a parent who wants to find a place to retire and age in place. Three options are available: 100% independent living in studios, one-bedroom or two-bedroom apartments; independent living with assisted living services added as needs increase; and memory care. The last thing I wanted for my Mom was to move her into a place only to have to move her elsewhere for memory care when the time came; I wanted more certainty and stability for her. ICHB was a great fit for this reason. When my Mom first moved in, she had a gorgeous, brightly lit studio apartment with a view of Puget Sound and the Olympics with trees right outside her window. Everything was new and clean. It was amazing! There were lots of planned activities, classes, social events, and options for staying busy, making friends, and pursuing hobbies (I receive regular courtesy emails with lists of planned and upcoming offerings). Given her needs at the time, we arranged for her to have assisted living services to provide her the extra help she needed. When her dementia progressed, the Nurse Director helped us transition her into ICHB's memory care unit, called the Terrace. The staff in the Terrace is experienced with Alzheimer's and dementia and know how to provide specialized support to the residents. Her days are filled with activities and she seems happier than ever. I recognize this has been a really long review (hopefully it won't be a tl;dr kind of thing) but I wanted to share this in the event it might be helpful to others who are where I was when our journey began. The thing that has made the most difference to me is the peace of mind I now have knowing that Mom is being well taken care of, is happy, and that if either she or I ever need anything, the staff at ICHB is there for us.

Our family has two members currently residing at Ida Culver House. One is totally independent and…read morethe other requires more support. Both are pretty happy with the environment. They both state that they really enjoy the meals and the dining facilities, also the opportunities to socialize with others in a variety of dining options. I am unable to address the costs with any accuracy so I will say I only understand that fees are 'hefty'. But that includes all expenses. The family members support each them with frequent visits and supplement anything they need. At times, the staff is not 100% on the ball and require that we keep check on doctor's orders. It is important to do this since health issues are involved.  There are a variety of activities offered and many residents take advantage of the offerings and state that the choices are outstanding. These activities offer so much, friendships, socialization, enjoyment and much more. The programs are high quality and open to all. So far, the individual apartments are pretty basic. The windows are large and open onto lovely landscaping. Moving in required that each family member had to leave much behind and only bring in a few treasured items to fit into the small apartments. For our family members it is important that we 'supplement' their lives with our support. We do so with love and affection.

Great community, staff is friendly and available. All of the staff are helpful with providing a…read morereal community where people are friendly including staff.

I have lived at "the plaza on 5th" (as I call it) for two years and find it to be a terrific place…read more the food is quite good, and available 7 am to 7pm, the management is excellent (Michelle, Brian, Joe, David), and every staff person I've interacted with knows my name and greets me warmly. I'd like to name here each of the superb staff that have made my stay such a treat: concierges Lisa and Denise, wait staff Juno, Michael, Jeanette, Joven, Thyra, Mubalum, and Asher, housekeepers Maritza and Asha, caretaking staff Inna, Aline, Irene, and Cece, and Phil the driver and sometimes excellent singer/guitar player.

I am a resident of Aljoya Thornton Place. Moving here was one of the best decisions I've ever made!…read moreThe people, the amenities, fieldtrips, exercise classes, the food - all are exceptional. Best of all, the worry that hounded me as a home owner just disappeared - someone else has to worry about maintenance. I feel like I'm on a cruise ship - forever! I feel optimistic about aging.

HORRIBLE!!!! My Grandmother stayed here for 15 years yes 15 YEARS and they kicked her out because…read moreshe was running out of money but they held on to the deposit for 6 months and still have the deposit. They won't give it back, Won't tell her what she has or tell us. Now she's 100 years old, doesn't know how much money she has and lives in Everett missing her friends. Why are there only 2 reviews when hundreds of people have lived here for years?

Nilda, Mitko and their team of caregivers are phenomenal! I cannot say enough good things about…read moretheir home. They are very caring people who's bedside manner is respectful, understanding, loving and kind. I'm immediately told of any medical issues so I know they are in great care. Nilda wants the best for her residents and is so thoughtful with activities and special celebrations. Birthday parties, painting parties and bringing in musicians are just a few of the wonderful things she does. She pays attention to each individual's wants and needs. She paints with my mom, buys connect-the-dot activity books for my dad. Yes, we love this place so much, I moved my dad in too! The home is extremely clean and inviting. Each of my parent's rooms have french doors out to the beautiful backyard. The grounds are impeccable. They've created a park-like environment with walking paths, a fountain and a beautiful covered/heated gazebo for residents and their families. To me, this is above and beyond what most other facilities would provide. They are constantly making improvements to the property, inside and out. I highly recommend this home. They give your family member a soft place to land when they need it most.

I selected Broadview AFH for my father, anticipating a long term stay. God had other plans and took…read moremy father home within two weeks of his arrival. However, in those two weeks, the caregivers were exceptionally kind, gentle and thorough in their care of Dad. His passing leaves my heart sad, but I'm comforted knowing that he passed in such a kind and caring environment. Words cannot fully express my gratitude.

My Aunt has been at Aegis Living Greenwood for three years. The experience has not been positive…read more The major problem is that Aegis is a for profit enterprise run by an owner who wants to maximize his profits. This is done at the expense of senior residents and their families who feel trapped. When our aunt entered the facility her monthly invoice was about $8,000. Due to inflation and a "care point" system imposed by Aegis, her current invoice is now over $14,000 per month. Yes, there has been a gradual decline in my aunt's physical and mental abilities, but nothing so acute as to warrant a 75% increase in the cost of her care within three years. Rather, it feels like Aegis has devised a way to legally extort ever greater sums out of its vulnerable senior residents and their families. Within the fine print of the contract she signed there is a "care points" system which is supposed to relate to additional services that may be provided. Aegis has the UNILATERAL power to impose these services and charges on the resident. Just this past month, Aegis Greenwood said it installed a new software to calculate care points, and by virtue of this new system even more points were added DESPITE no additional services being provided. Additionally, the Aegis assessments are incredibly vague in describing which specific services are being provided to justify the additional points being charged. When one contacts Aegis for an explanation of the charges, they deflect giving an answer and instead request a face to face meeting, so that they can have the element of surprise and create intimidation by bringing in several employees. They refuse to put anything in writing. I feel that Aegis has entrapped and is financially abusing my aunt and likely many other vulnerable seniors for whom changes, like moving their residence, is a very difficult matter. One report filed with the State says, "He did not recall signing anything recently regarding an increase in care points. He was paying 10-11K per month when his mother moved into assisted living and now pays between $18-19K per month [three years later]." Sounds familiar. Even with all of this going on, it is unlikely I will move my aunt as she has settled into the place and moving her would be a true hardship on her at this stage of her life. I am managing her finances so only I have to deal with the disgusting behavior of Aegis management.

I was there for 2 months. They don't have enough care givers. A couple of times I waited 45…read moreminutes before somebody help me t go to the bathroom One night they has technical problems with the call buttons, I started to yell "Help" and nobody was coming, I called my daughter and she came and she could here as soon as she got out of the elevator. She went to find some one, and there wasn't anybody. We try to call the front desk and nobody responded. It was 11 o'clock. My daughter had to get out fo help. No one came till after 12:30 The activies were lame, and the food was not healthy

Our family recently experienced the incredible care the staff at Aegis of Shoreline provides. In a…read morequick turn of events, we moved my father from another state to this location, and from the day he arrived everyone went out of their way to fulfill his needs. My father wasn't there for a long time, but for the time he was there and the care he needed the staff exceeded our expectations. The facility is well kept, and from the moment you enter it always feels like you're welcomed by a friendly face. The staff is so patient, kind, and always willing to go the extra mile. Thanks all!

What can I say. If you want a nice assisted living home; this is the place to be. I'm pretty sure…read moreyou have to be rolling in dough to be here; but the place is definitely worth the money. Seems very secure, relaxed and super clean. Staff is very very friendly, quick to respond and beautiful interior. Recommend if you need place for family member.

I have heard there have been changes since this facility changed from Foss. We chose BC for our…read more85yo mother's rehab facility after hospitalization. One of her friends' mother was extremely happy here. She was here for over a month and there are several staff members that truly cared about patients' well being. RN Violet is a gem. From the time Mom was transferred to her unit, she gave us information about how Mom was doing. She gave suggestions on what would make her more comfortable. She also has much experience and knowledge about health conditions and followed through. Mom was in good hands under her care. There are others I would like to mention, including CNA Vincent, who made sure Mom ate. There are other CNAs who I wish I have their names. Shelly in Finance is awesome. She is the only person that clearly explained the Medicare and Medicaid processes that I've met. Overall, it was a little sad leaving because of these individuals who truly care for others. Thank you!

In short Most skilled nursing facilities are severely…read moreunderstaffed. That's not unique to this place. Same with the aging building itself. But the problems here go well beyond that, and I'd feel guilty not warning people to avoid putting loved ones here. In long My lovely bride had a massive stroke 4 months ago, and needed a temporary boost to her rehab program. Going in-patient would allow her to get more intensive physical therapy to bolster her strength. Her insurance has a limited network of SNFs they will approve, and after having to take extra time for paperwork with them, we missed our first choice and ended up here. All the negative preconceptions you might have of SNFs came true as soon as we stepped in the door. When you're a long ways away from being ready for senior living, going to a facility where that's part of the program feels unsettling. You'll have neighbors somewhere in the building who are just biding their time, and some might be kind of out of it. That's deflating, even though it's not their fault at all. This can change how the staff treats all their patients. Nothing seems urgent, other than a genuine medical emergency. We've had in-patient care at 2 hospitals and a true physical rehab hospital this year, and the level of activity there is just worlds away. That makes it even tougher to see the apathy from the staff at a place like Broadview. They weren't all bad--we found a couple nice folks in nursing and a social worker who was great. But the first room we visited had overwhelming foul odors. You picked up unpleasant smells right at the front desk, but this room seemed completely unsanitary. Soiled garments left on the bed which was supposed to be for a new arrival. The mattress was long past its expiry date, and you could feel the bed frame poking through without even putting your weight on it. The first 2 people we asked about this said it was fine, there were no issues with the room. The next room was better, but it took 4 hours for the intake person to visit and review our requests. By this point, meds were overdue. It was 2 more hours before any arrived, and some were 10-12 hours overdue before they showed up. Stroke patients need lots of different meds, many of which can't be staggered that much. We asked for other basic accommodations and had to argue--literally--before they'd even consider them. Overnight, one nurse confronted my wife, her roommate, and other patients combatively. I wasn't there to hear her comments, but they sounded like the kinds of things someone who worked in a prison would say. Even the most compassionate nurses have bad days, but they don't berate and degrade people over nothing. Not if they want to keep working in health care, I'd imagine. But here it happens. Nobody likes having to choose where to put a loved one for any of the types of care this place provides, but if you do have to make such a decision, I'd try everything to go somewhere other than here.

Location! Location! Location! This is a very well-cared-for facility with very kind staff in an…read moreidyllic location next to Greenlake and coffee shops, the PCC, and restaurants. I give the staff five stars. The downsides are kind of the same downsides you would find at other facilities. They all have a dark side. One of my parents died where Hearthstone collapsed assisted living, nursing, and memory care all into one floor. . . .so please note that all the reviews here about the skilled nursing and the health center are not relevant anymore. Those days are gone. I'm not sure they should even be able to claim they're still a CCRC. I'm sure it's a systemic problem that all senior homes have now, but we paid a lot of money for not great care when we started to need it. Also tested the emergency call buzzer pendant thing when my parent wet themselves and it didn't work. In the moment, I didn't have it in me to ask for help, so I changed them myself. In retrospect, I wish I had called hospice earlier to care for my parent b/c the hospice people gave better care. As mentioned above, the staff are all lovely people, and it is also true that there are several individuals working in underpaid care positions who might not actually want to be, or who aren't actually cut out for doing this work, but they just don't have other options -- also a systemic problem. Finally, this facility recently started a point system for the food and since then, my widowed parent was not getting enough to eat which is absurd for the amount of money they charge. They have since changed facilities and are eating better. So again, this is a great place if you can stay in independent living and you don't eat very much lol. . . . Otherwise, beware.

If you or a family member are in need long term living or extended rehab care... this is the type…read moreof place you hope you find. Brightly lit, nicely furnished, across the street from Greenlake, decent food, and really friendly staff that seem like they actually want to be at their job .... I wouldn't go as far as to say you feel like you're at a spa or hotel but it's nice for what it is. A real treat compared to the sights and smells of other 'nursing homes'.

Excellent Retirement Apartment Facilities for my Family Members…read more SITREP Both my mother and my uncle John have spent time in these facilities. Mom is still here and I come visit her. My uncle John has since moved on to a nursing home, but when he was more independent-living and ambulatory, these facilities made a great home for him. THE SETUP They are Studio-apartments for single individuals or couples. They have an excellent physical plan that includes many living rooms and multi-purpose rooms for the residents. I am very impressed with the computer room with it's four (4) whirring PCs! In a facility with more than a couple of hundred individuals that doesn't sound like a lot of computers, but this generation I have found isn't naturally intuitive to this technology. However, I have dragged my mom into the 21st Century world of computers and smartphones, and in the end she really has appreciated it. So she is usually one of just a few people that use the computers at any given time. GUEST ROOMS But beyond being residential facilities, they also have guest rooms that I have taken advantage of because they are integrated into this facility campus. The guest room I stay in is extremely inexpensive, and on the same compound as mom's. At a mere $35 a night - you can't beat that in any hotel for what amounts to a really nice studio apartment. I sometimes may begin and end a trip using my Hilton Honors Points at a Homewood Suite, but it's nice to know that for the buck of my stay in Seattle, I can stay at my mom's facility for my home base as I work and visit friends. HOLIDAY DINNERS I love the holidays at Northaven because of the festive celebrations they have around Easter, Thanksgiving and Christmas (usually the times I stay in mom's local digs). She likes to show me off to her co-residents as I come visit and hang with her posse. They are a bunch of fun older ladies - and one extremely funny Pakistani gentleman (a former diplomat now living in this country), and we make the most of some of the holiday events. The facility really goes all out on preparing special dinners and they are really quite delicious with all the trimmings. But I have to note that even the normal average dinners are quite elegant and enjoyable here. GARDENS There are some beautiful rose gardens on the grounds that the residents get to enjoy. All the gardening and trimming is quite exceptional and the ground are kept beautiful all year round.. THE LOWDOWN A very sweet and quaint facility to make home in one's sunset years.

My mom lived in the Northaven retirement home for a year or so before transferring to Northaven's…read moreassisted living facility. The facility is not luxurious, but it is clean, functional and well maintained. What warrants the 5 star review is the staff ... the Director, the social worker, the receptionists, the aides, the wait staff and house cleaners. They are all so warm, caring and attentive. My mom was fortunate to spend almost 10 years in this facility.

Aegis Ravenna is the most magical memory care facility on the planet!…read moreThe staff and caregivers are exceptional and truly the most loving and selfless people I've ever met. The activities, food and care/ nursing staff are top notch! They made the transition from moving my dad in Bellevue to Aegis of Ravenna so comfortable. I honestly consider the staff as well as many if the residents to be part of my family. I've shared many tears of joy as well as tears of sadness that come along with Alzheimer's. Regardless of the circumstances someone is ALWAYS there for help and support. As we all know one can't put a price on love,understanding and compassion. The facilities are also beautiful and so well thought out. Nothing was missed when it comes to attention of detail. Most importantly I know my dad is in the best care possible and will live out his remaining days surrounded by love, true love. If you are looking for an environment as I've described above feel free to message me through this App, you needn't look any further. I'm there several days a week and would even be happy to meet you there! Lastly, I don't work for Aegis but am just so truly appreciative. One more thing,lol. I looked at numerous facilities before I found this gem!

It's such a hard decision knowing when is the right time to move into an assisted care facility but…read moretalking with Karen made things seem so much less daunting. The space was beautiful and felt more like a boutique hotel than your "A" typical assisted care facility. She gave me a lot of great information, they are at the top of my list but ultimately it's our loved ones decision.