Great personal service from Robby. He keeps my pool looking great, fills my propane tank, has a…read moregreat selection of garden seeds, as well as hardware.

Excellent store with everything you need...and Excellent management! Always a friendly welcome and…read moreexceptional service.

I love this place! Not the cheapest around. But great products and selection. It is a great place…read morefor some hardware but more so for me for cards and gifts. They have Big Green Eggs and carry Stihl equipment! They are always helpful for finding products. Great place!

Attempted to use a manufacturer's coupon for Select Kaytee Bird Food along with Ace Reward points,…read morecashier refused to take the manufacturers coupon, store brought up possibly two managers to tell me that has always been the policy - one coupon per day. The Kaytee coupon only says it cannot be used with any other coupon excluding Rewards - stated on the coupon I received from Ace. When I asked why they sent me all these coupons, the responses was to keep me coming back. Thanks for your honesty, but your refusal to honor the manufacturer coupon ensures my business will go to the Ace Hardware on Brown's Bridge Road. This is not the first time Lakeside Ace Home & Hardware have argued against honoring manufacturers coupons. Fool me once shame on you, fool me twice shame on me. So, I need to stop supporting this particular local establishment

OMG slow never has what you need. Can't even cut a key that works. On top if that they need to get…read morerid of their snooty attitudes

They are always been helpful, and have been going there for years. But overcharging on propane…read morenow, bcuz storm is coming is not right. $5.00/gal is expensive when everywhere else is under $4. They didnt use to do that.

I am currently not steady on my feet due to a recent car accident. I entered this store to purchase…read moresomething and a fairly big dog ran up to me and jumped on me, knocking the wind out of me and nearly making me fall. I had a terrifying moment and when I mentioned this to the lady at the register, all she said was that the dog does this sometimes. I am appalled that this happened and could happen again, especially with someone with a disability or an elderly person. It is a matter of time before someone gets knocked down.

This store sucks! Never have anything that you need or want but have plenty of junk. Tools are…read moreso-so, selection is slim to none, associates are clueless and that's if they even acknowledge you. Coupons are worthless (see above comments about inventory and selection). Save your time and money and shop Lowe's or Home Depot.

The only reason to give this store even one star is so I can leave a review. There is a bright spot…read morein this location, her name is Alexis, and I can only hope she finds another place to work, because this location is certainly going to be an albatross around her neck! When trying to make a purchase we had to go from Buford to Gainesville to buy, from the manager on down the staff is incompetent and not at all well trained. Instead of providing customer service and solutions, they failed to comprehend how frustrated we already were, and only escalated that situation. The manager was openly rude. And he was that way towards me from the moment we arrived in his store. When we finally, after several hours, were able to finalize the purchase, we were left to load a very heavy toolbox ourselves, well except for Alexis... she did come out to assist. Avoid this place if you can!!!

For the love of God, do not rent a tool from this place. They rented me a broken tool, refused to…read moregive me a refund, and threatened me with collections for the balance of extra time it took me to wrestle the piece of crap back into my truck. Beware. Do not do it. Don't do it times a thousand. This experience was so frustrating that I will NEVER spend a dime at Home Depot again. NEVER. Big chains think they are too big to fail, but between the AI call center, and the almost confrontational customer service, I hope Home Depot collapses in on itself and is eaten by a competitor.

Customer service. Telephone communication is horrible. Delivery for large appliances is a nail…read morebiter, and getting the old appliance removed is another matter. I had to hire my plumber to actually install my new fridge. No wonder installation is free on some appliances.

Fix your hours on your website. Don't have somebody drive hours out of their way to get to your…read morelocation to only be closed.

Pretty standard one here. I was in and out of the store. They were helpful with a few tools. I…read morewould say the selection was decent in my opinion. Now the price is a little high to me as well