7/28/16 - I truly can only say John (owner) is the most professional and honest person to deal with. I had a large tree fall on Tuesday evening which would have compromised my fence as well as a big portion hanging over my neighbors shed. I called North Haledon Tree Service and as soon as they opened that morning I spoke with John. He said he would head over to my home and look at the situation and call me while he was there as I was already enroute to work. He stated the tree needed to come down with the use of a crane and quoted me a price. Upon me getting home that evening...my neighbor informed me another very large tree was leaning and get John's opinion. I called him 6:30pm and he came right back over...he was in agreement that at some point that tree needed to come down (crane as well) and another tree next to this one was dead (I had no idea until John walked me around the tree and pointed out this. I said would he please requote me to remove all three trees (again very large so use of a crane was needed) Due to my fence the only way to get access was to drive the crane into my neighbors yard to remove. My neighbor without hesitation agreed as I explained John stated he would lay day "plywood flooring" as to not damage my neighbors lawn. John arranged for his crew to come the next day Wednesday 7/27...talk about service and caring about customer satisfaction and happiness,,,John defines it! Well, upon getting home...I could not have been happier....the job he and his crew did was well beyond my expectations and my neighbor came over to say he was very impressed with the work and the cleanup and attention to all details...my neighbor gave two thumbs up to me for my choice of using North Haledon Tree Service and said you would never know a tree company was here yet alone using a crane! The price quoted....was truly a price that I with confidence can say was beyond fair, actually beyond fair is an understatement....I was completely stunned and asked him if he is sure on the price (as I felt and know from past experiences that John truly runs a fair and honest business...with the customer's happiness and interests in mind first and foremost (John you made me realize there are still great people in this world!!!) Also, John noticed that night that a decorative tree lining my driveway was completely dead and he asked if he could remove it....I was like of course...as I knew it was an eye sore....he did not even change the price!!! People like John are a treasure to fined! John followed up by coming over Wednesday evening to make sure all was good and I was happy...which I was THRILLED!!! So I asked him to give me a price to remove quite a few smaller trees which I just felt looked like clutter...he and I walked around the property...and yes...another dead tree...totally rotted from behind...I never saw anything like it....and again...this tree needed a crane!!! Well....again because of my fencing...I needed to now go ask another neighbor living behind me if he would allow John to drive the crane across his property (again dropping down a plywood type floor to drive over) without hesitation this neighbor said yes. Surprise to me again....the price John quoted was again beyond fair (understatement) Also, a large branch of another tree was hanging over this neighbors yard...so I said I would have John and his crew take care of removing it. I called John late Wednesday evening...he said no problem. Well, John and his crew showed up today Thursday July 28th and did the most amazing, fantastic work..I have never looked across my property (after 13 years and felt happier) I saw my neighbor and he said he could not believe how careful, professional, thorough (YES) and clean up impeccable. He said not one piece of grass is out of place from driving the crane onto the property! Again, John by far is one of the most, if not the most professional individual to work with, he also did not even adjust the price for removing the additional very large branch hanging into my neighbors yard! I can not say there is one thing that was not done right, was not taken into consideration and most importantly done with the upmost professional (from removal of all these large trees, having to bring in a crane on to property and clean up....again....would never know the past two days any tree removal work was done....other than how beautiful my property looks!) I would recommend (and without hesitation ONLY recommend) John of North Haledon Tree Service to anyone. I know he will be the ONLY TREE COMPANY I WILL EVER CALL OR USE (and I have many trees on my property!) John, you truly define professionalism and you definitely put the needs and the customers happiness first (more contractors and people should be like you!!!!!) Never enough thank you's!!!!!! If there were more than 5 Stars to give.....John, his company North Haledon Tree Service and his crew are so deserving of those MANY extra stars!!! Thanks again!!! Kathy M. read more