Dishonest, unreliable and fraudulent. Brian Heres was hired (and paid) to mow our lawn weekly. After somebody working for him mistakenly broke a glass panel (rock from weed whacker), Brian acknowledged this face-to-face and said "well, I owe you a window" then commented how this was only the second time it occurred in his 20+years of business. He said he was going to take care of it and get a contractor to come replace the panel. Obviously this stuff happens and it is not the end of the world but the way it was handled was reprehensible. After leaving broken glass on my patio, Brian left and was unresponsive to any outreach for a week. Finally my wife texted him and he responded saying he's been busy trying to find a contractor to fix the window and asked if we could do the same. I will give him a benefit of the doubt but we called 3 local window contractors - none of which had heard from him. After we found a contractor to fix the window, we connected Brian to them so he could pay them to get started. It has been 4 weeks with absolutely no response from Brian (phone calls, text messages, emails - both from my wife and I and the window panel replacement contractor). Now he's ghosted us and left us with a $2000 replacement panel bill... and he obviously stopped showing up to cut the grass. Of course being stiffed with a $2000 unexpected repair is not great, but being ghosted by Brian after leaving shattered glass all over my patio is far more offensive. It was made clear to him, if he can't pay that it was understood but at least return the phone call and send somebody to clean up the broken glass... At least to protect my five year old and two year old from serious injury. I have video and audio evidence of all of this along with text messages previously asking for quotes on additional work (which he kept saying he would do then never did). read more

Professionally Green - Landscape Architects or Designers Near Me - Franklin Lakes, New Jersey

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Had smooth talking Brian Heres of Professionally Green install a stacked stone front porch and steps at my home in West Milford, NJ. My VPM might show different address. Had 15 year "warranty". Began falling apart in about 3 years. Multiple contacts to Brian who said would stop by and never did. Small claims court gave me judgement for full amount paid plus fees after judge reviewed pictures and contract. Don't be fooled by the Franklin Lakes address. It is nothing but a PO Box. Was told this by the sheriffs officer who tried to deliver the judgement. Tried to put a lien against his company. No assets. I did locate real address in Oakland, NJ but under wife's name. In my opinion, a very disreputable person. Please think about this before enabling this person to do this to others. I have all documentation. Brian, feel free to sue me for this review. It would be a pleasure. read more

Scheduled an appointment with them through the Yelp app after using the request a quote feature. They responded to my quote request and scheduled a day and time to come out. Day of I shot a message over to confirm and got no response. I had other plans that day and scheduled everything I had planned around this appointment. NO SHOW NO CALL from them, and that's all she wrote! read more

We contracted for them for fall cleanup, they were supposed to come between 3 and 5 times, they came once on 10/26, and never returned. We hired another firm to finish what they didn't. Your contract states between 3 and 5 times, when I asked you in a text message, you stated 3 and 5 times. When I also asked you in a text message when you would be back, you stated, I don't know. So, yes, I can see that I had it wrong.......(: read more

We had professionally green install a paver front and back walkway and patio as well as front landscaping. Brian and his team did an amazing job and everything came out perfect. We will definitely be using Brian and his team again. read more

I AM REWRITING MY REVIEW BECAUSE MY OTHER ONE WAS TAKEN DOWN! Working with Professionally Green has caused my family so much stress, financial hardship, and has left the front of my house unfinished and a mess. He took all the money for the job and left the job unfinished! I would not recommend this company to my enemy. Brian seemed very nice and professional in the beginning but it quickly became clear that he was not one to stick to timelines or be truthful about the timelines or pricing. Pricing and Contract: - Brian's original quote of the job was nearly half of the total I ended up paying him in the end - Brian took weeks to provide me with a written contract and the contract was missing several key parts of the job that the plans clearly included Timelines Brian told me: - During initial consultation/estimate & when he started in July 2019 he told us whole job would be done in 3-4 weeks - I asked several times throughout the project about when the job would be done and was always told a lie - Over a year after the start date and the job is still incomplete When they first began the job they were working quickly and getting things done. Brian was always asking for additional money to complete the job and I trusted him so I gave it to him. On September 7, 2019 he asked for the final $5,000 for the job, when I gave it to him I was very clear that this was his final payment and he agreed. Once September came around they stopped showing up to the job for over a month and Brian would just say they're coming tomorrow, the next day, next week, etc but no one would ever come. They started back up in late October and stopped coming again the end of November. Brian told me they were not coming to dig because one of his workers had Mono, they didn't come to dig for several weeks so I told him he obviously needed to hire someone else to dig the trench, customers should not be left with an incomplete job for weeks due to one worker's sickness. The digging was never complete. In November I contacted Brian several times after the workers stopped arriving for days and asked what was going on and when the job would be finished he never answered. After I pointed out that the job was clearly very behind schedule, he tried to blame me, I told him he's wrong then he never came back (clearly I offended him and my punishment is an incomplete job). Then on December 5th I came home and all the supplies from his workers were taken away. I reached out to him via phone call and text he never answered. I left several voicemails with no answers. We have been left with an incomplete job with a trench filled with water along our driveway, a driveway covered in mud and sand that I have to step in everyday, veneer missing from the house, no lighting, and a dirt front lawn. There is still about $20,000 worth of work that needs to be completed, money that Brian already has from me. When it was very clear Brian had no intention of returning to the job I contacted my lawyer who sent Brian a certified letter giving him 10 days to respond before we file a lawsuit, unfortunately Brian never answered. I had another lawyer send a similar certified letter several months later, still no reply. I also reported him to consumer affairs where an investigator there is looking into the case and has spoken to Brian. Brian came up with several excuses as to why he left my job but after a while he completely ignored consumer affairs. If Brian is not concerned about 2 certified letters with possible lawsuits and the consumer affairs he has clearly done this before and plans to continue doing it. Do not use Professionally Green they will take your money and leave you with an incomplete job! read more

As a follow-up to my 9/12/2016 review (below), we're approaching 4 years since Brian and his crew installed our patio. The contract for this project stipulated that a lifetime warranty was included on both the materials and labor; Brian also called out this coverage during the quote process. Unfortunately, the paver joints have mostly worn away, which has caused portions of the patio to separate from the mortar base and shift/come apart. If it's not addressed, it will worsen. Today is July 8, 2020. My initial call to Brian asking him to visit/inspect the patio and schedule the repairs, per the lifetime warranty, was June 4 (left voicemail); I did not receive a response. My follow-up call was 2 weeks later on June 17 (left voicemail); again, no response. My third attempt was 1 week later via text on June 25; no response. My final attempt was looking up Professionally Green online to see if they were still in business (a HomeAdvisor customer review from June 5 indicated that they were still in business), and I requested a call AND email via Professionally Green's website. No response. My wife texted Brian on July 1 (no response) and followed up with a call on July 3 (left voicemail, no response). After more than 5 weeks and multiple attempts to contact Brian, we have not been able to reach him, and he has not returned any communications. We are still open to Brian returning to address this work. His initial work was great, but we do not feel that avoiding possible repeat customers' communications (based on a service that his contract volunteers) is professional or considerate. read more

Brian and Sarah at Professionally Green were wonderful to work with with. Best decision ever to landscape the house and they made it so easy. We had to delay the project and they stuck with us and got the job done. They sent great instructions for maintenance after. They were accommodating, affordable, efficient, and did a beautiful job on landscaping the front of our house. Use this company! read more

Owner was quick to respond. Friendly and honest guy. Gave me a great price. The stairs, walkway, curb and landscaping came out looking amazing. read more

I must say that I've never ever posted a review...ever!!! If your looking for a company that's a pleasure to work with as well as have workers who care about what they do...Don't look any further!!! This is the company to go with!!! Brian answered all my questions and returned all my calls. I made Brian aware that I was cost conscious and at times he was 2. Which nowadays is hard to come by. Usually most companies are looking to fill their pockets as much as possible. Now let's talk about his workers...they showed up on time and were always working!!! They were very conscientious about their work. I would see them outside with a level to make sure all the stone on the house and walkway were perfect!! These guys worked hard day after day and never ever slacked off!! Don't choose another company until you meet Brain and get an estimate! You won't be sorry!!! read more

I was very impressed with Professionally Green and Brian. He visited my property for a potential landscaping/retaining wall job. His expertise and "if this was my home, this is how I would do it" approach was both refreshing and reassuring. I look forward to updating this with before/after photos and a job well done. read more

Used Professionally Green for a paver patio project around my semi inground pool this summer. Brian and his team were professional, reliable, and helpful throughout the term of work. Even when a potion of the work was compromised at one point due to weather, Brian was out to my home a day later to fix the issue and ensure it didn't reoccur. read more

We asked Brian to consult and quote on moving a stone wall, repointing a stone porch and steps, and replacing a blacktop parking area with decorative bricks. The work met or exceeded our expectations. The solutions were more thorough than others and at a competitive price. Communication regarding start time could have been better, but good contractors are in demand. We would recommend Professionally Green and look forward to working with them in the future on some proposed landscaping ideas. read more

We had a small mixup (partly our fault), but they they came through for us which we appreciate. The owner is a great guy and committed to doing a good job. Would recommend. read more