We have had Armstrong since they first came into Candlewood Lake in Mount Gilead. Previously the…read moreonly internet provider available before Armstrong, promised a measly 25 but we got only 5 to 10 sporadically because "we were at the end of the run". Needless to say, THAT was useless and it cost more. Armstrong consistently provides good reliable coverage and even offers seasonal holds for a $20 restart fee. But what i really like is their friendly availability, in unaccented English. I always feel bad when customer service is outsourced and I am constantly saying that I don't understand. Late last night, we could hear a whining sound somewhere in the house. Eventually we found it was coming from one of the Armstrong pods and the pod felt hot. We rebooted. Same problem so I called Armstrong technical support. She had me put the other pod where this one was and stayed with me until she could see everything was working. I had the choice to get the new pod mailed, pick up (no pickup place nearby), or brought out by a technician. I chose the last option because it also brought peace of mind. At the end of April, an overly tall moving truck took down the overhead wire to our neighbor. Armstrong was out first thing the next day restoring service. We have had many internet companies. Most are meh. Spectrum is beyond awful. But Armstrong provides excellent service with efficient competent help. I highly recommend them.

It would be great if you were told the same information by more than one person. Every person you…read moretalk to tells you something different.

Blown away!!! Professional, timely service and a team with exceptional knowledge. Clarktel has…read moresurpassed my expectations on all fronts!

Clarktel has continuously provided top-tier service for our company. They go beyond what is…read morerequired to make sure their clients can efficiently utilize their products and services to the best of their abilities. You would be hard-pressed to find an IT company that has your best interest like Clarktel.

We've spent years settling for an ISP that couldn't back up their promises regarding speed and…read morecoverage, and who provided unhelpful or non-existent customer service. So, when planning the move to our new home, we knew we wanted to keep it local and step up our internet experience to include fast, reliable coverage throughout our entire home, 24/7 security and monitoring, and a customer service department that knows who we are and what products we have should there be a problem. Enter Proper Access! From first contact to determining what our needs were (as well as a few wants!) to scheduling and installation, the team at Proper Access has well-exceeded our expectations. Their professionalism and attention detail is unmatched. These gentlemen did the leg-work and took the time necessary to ensure we have fast, reliable fiber access with no dead zones. They have also made it a point to ensure we don't feel like just another income stream. If they keep this up, I'll have to invite them over for Thanksgiving! And guess what? Our monthly bill is no more than what we were paying Spectrum for their supposed high-speed access. Don't hesitate to call Proper Access for your residential internet access needs!

From the owner: NEO's premier internet service. The best customer support, ultra-fast, secure WiFi. Ditch your…read morediscount internet provider.