This is the only place we trust with our key systems! Great customer service and personable…read moreatmosphere. I always make an appointment to ensure they have staff available, as SLA works with multiple establishments in the area. Thanks, SLA, for professional and awesome service with a smile!

Security Lock & Alarm is the only Abloy reseller in the area, but unfortunately their customer…read moreservice has been consistently disappointing. On multiple occasions I've called or stopped by, only to be told that no one was available to help me. Each time I left my name and number, I was promised a call back -- but I have never once received one. This forces me to return in person, where the outcome is usually either: 1. "We're out of stock," or 2. "Someone will call you back." As a small business owner, I only purchase 1-4 locks per year, which is nothing compared to the large timber company that seems to get first priority. Still, every customer deserves fair treatment and basic communication. A promised call back should actually happen, regardless of order size. On my most recent visit (two trips in one day), I finally spoke with someone knowledgeable about inventory and keying. Even then, I was told "someone will call you back." That was over three days ago, and I'm still waiting. At the time, there was open discussion among staff about whether additional stock was available, but I left without answers. Because Abloy keys cannot be duplicated by other locksmiths, I'm now forced to shop online, where replacement keys can take weeks. This lack of support locally has cost me significant time and frustration. This is not an isolated incident -- I've had at least three other nearly identical experiences with Security Lock & Alarm: no follow-up, repeated visits, and wasted time. It really highlights how small businesses and individual customers are deprioritized compared to big contracts. In short: if you're not a large-volume customer, don't expect much help here.

Failed to produce a workable key for my vehicle. After multiple attempts, no followupread more

Great locksmith who was there when I needed him. He had my locks fixed up quickly and did a…read moreprofessional job that cannot be beat! Thank you Jeff! :)

Excellent service! Very happy with Stay Safe locksmith. Not many options in Crescent City and he…read moredid a very good job.

My truck steering column needed to be replaced which required the new keys to be reprogrammed for…read moremy door using my old keys. Anthony reprogrammed my keys and I was able to pick up my truck in HOURS NOT DAYS! The guy knows his stuff at a reasonable price!!

Best locksmith, hands down! He came out the same day I called after I lost my key and made me a new…read morekey fob on the spot. Super nice guy too!

Do not hire this man to make you a key . He said he could…read moremake a new key for our Toyota when we lost the key he charged us his fee and worked on it for at least 8 hours then told us that it had a special security system and that he would have to have the CPU removed and soldered on to bypass the immobilizer when he gave it back to us with the new key he made it did not work In the meantime we happen to find the original key Lucky for us right no whatever he had done to the CPU now it recognizes no key and will not start we are left with a vehicle that is nothing more than a paperweight and he is refusing to help remedy the situation in any way

The most trusted dependable timely provider in south Siskiyou County. We have used Karen's services…read morenearly two decades and have always been very satisfied!!!

Karen was awesome! Efficient fast and kept up communication with me. Fair pricing. Chuckread more

Gary saved the day when I lost the only key to my Jeep on a road trip at a remote beach. He was…read morevery knowledgeable and prompt and got us squared away and back on the road. Highly recommend for any of your lock needs in the area!

Thank you Gary for your courteous and timely service at a reasonable rate!read more