I do love this REI! It's in the heart of Fenway and is a great place to find any of the outdoor…read moregear, gifts, and fun finds! I love getting to explore the store and always find something new. Although it's on the smaller side for an REI, it is bigger than it seems. They have decent selection of gear and brands - definitely all the essentials. You can order online as well to pick up at or ship to the store if a specific item is not available. I tend to utilize this if there is something specific (brand/color, etc) that I know I want and then it's super efficient to pick up. The staff is super nice and always happy to guide to the section you are looking for. They are also helpful if you are returning an item or exchanging and I love their commitment to sustainability in the community as well. I always see people down in the bike/repair area so that seems to be a super convenient option to have for a the cyclists in Boston. If you have an active lifestyle, this is the place for you to come on this side of the Charles River.

" Huge selection and store in general " They have a huge…read moreselection and the store in itself is big . Especially compared to other stores of this brand ; around Boston ma . REÍ is known and represents value , love it. The vibe is welcoming and service is helpful. I had a great time shopping in this store today .

Went to get my jacket waxed! They did a great job, called me as soon as the jacket was ready the…read morenext morning (about 1 or 2 business hours) and gave me back my jacket in the same condition but much better waxed. Staff was kind and attentive, service was fast.

Walked into this store August 20, 2024 in the early afternoon. Walked around the store three times…read more During this time, the two young female dingbats behind the counter were more interested in talking than helping anyone. A few more people came in and they just stood there taking. Never again will I shop here. I went nextdoor to Patagonia and gave them $600 for the items I needed. Get a clue Fjällräven. In order to sell your overpriced garbage, it might help if you hired people who can interact with potential customers. These two were flat out pathetic.

From hiking gear to skiing supplies to everyday favorite clothes, this place has EVERYTHING. It's a…read morestore you walk into for one thing and come out with five. The folks who work here are so, so nice and helpful. Whether you're a seasoned pro looking for a second opinion or a newbie intimidated to ask the wrong question, ask away and they'll run through their encyclopedic list of knowledge with you. As you can guess from the name, they carry a million camp and hiking supplies, but even as a non-outdoorsy person, it's fun to browse. (My favorite purchase ended up being an ultra light dry bag backpack that came in handy on a trip to Bali in the rainy season.) They've got a wide selection of clothes that you'd wear everyday from Filson to Patagonia and Arcteryx. They've also got you covered for the wild outdoors of Back Bay with a great selection of raincoats and winter gear from brands like Marmot and Canada Goose. When possible, I'm really trying to shop here and support a local store instead of ordering everything from Amazon. For a small shop, they run some great sales, like 20% off all boots or 15% off all Canada Goose. It's impossible to believe HTC has only been here for a year or so -- it feels like it's been part of Central Square forever.

Well, you can't call them on the phone to ask questions…read more They have nice pictures on their website. That's about it.

Definitely not the cheapest place around but so far I've had a great experience with them. The…read morestaff are super knowledgable about ski equipment and are willing to talk to you in details about how gear before you buy it. They aren't pushy and won't try to talk you into buying gear you don't need, but they aren't the cheapest. You pay a bit extra here for service and expertise, but it can be with it unless you know exactly what you want. One thing that I found was nice was when I finally decided on the skis I wanted, they helped me get them set up with bindings and got me out the door in 15 minutes. I had called a few other shops out in the suburbs that said their turnaround time was a week to install bindings on new skis and they were farther away too. You can't beat these guys for convenience, expertise, and speed and a generally great shopping experience. On the downside, you need to book an appointment in advance. You can't just walk in. Somebody told me they plan to stay appointment only, even after COVID.

Excellent service. Only to of the line equipment, so prices match. I was looking for a ski bag…read morebackpack for a last minute Christmas present. Wanted to buy local. I called ahead and made an appointment, which keeps the number of people manageable, and they had what I wanted in stock. I had three choices of styles and prices, some in different colors. Success!

Amazing products and great customer service. The first store I went to was in Hong Kong and now I…read morefind myself into another branch, but this time at Massachusetts. You can find a great deal of products when it comes to tactical equipment, hiking equipment, packs, velcro badges/patches and a multitude of different knives. The Staff was very friendly and wanted to assure me, if there were any questions, they would address.l it. Overall, it's a very large store for both men and women and the quality of products seems to be top notch. I only came to browse not to purchase, but ended up buying a workout top with great material and a perfect fit for my build. I recommend the store to all those who are looking for a reliable brand and those trying to find a great quality product in uncertain times.

Store itself is expensive but they do sell good products. I typically buy online but have…read morepurchased from the Saugus store when I needed something quickly. Website has great sales!

Conveniently located in a large space right next to the Prudential Center, this Dick's location is…read moregreat for getting sporting goods with the "order online, pickup in store" option right in the center of the city. I went on a weekday evening, and there were plenty of employees around the store to help. Each one I interacted with was helpful and efficient. Picking up my online order was easy, and so was getting help in finding what else I needed in store. Overall, it was a great experience and I would definitely come back again!

This is a unique concept store in the arcade adjacent to the Prudential Center…read more They have a lock on the branded sports gear for Red Sox, Celtics, Bruins & Patriots. A little pricey but a great selection. Two levels of sports gear & clothing. Great staff & very helpful.

Poor experience with staff here. No care given. I was embarrassed when it was insinuated that I…read moremay be a theif. I asked to exchange smartwool socks in original packaging with original store sku label on there. I wanted a mid height not low ankle but had no receipt. No help there just insulted when it was explained as it may be stolen. Im sorry....no receipt no exchange. For the record to staff there Sku's are an inventory control system and point of sale pricing tool and its insulting to be told otherwise. They know if it sold from that store. Inventory is what I do as part of my business.

Samantha the manager was AWESOME! My kids hate trying things on and my 9yr old needs new snow…read moreboots. I bet him $5 they could find his size within a specific amount of time. She ran around the store with us and joined in on it running to the back getting sizes and laughing at our silliness. Now he ONLY wants clothes & footwear from EMS!!! Ty for making it fun!

Good selection, kind staff. Nice space. Very easy to find the men's section and browse around…read more Staff was not too forceful, attentive and helpful. Got a good tip on where to go climbing. Enjoy the Patagonia brand and what it represents.

It's nice and spacious and in a historic building, so I have to give 5-star credit. I had the…read moreunrealistic expectation of browsing clearance items -- but there were just a handful of items in this flagship store. Great for a browse of new seasonal styles, maybe less-so for discounts/deals.

Staff were welcoming and knowledgeable of the products. They ran back a couple times to get us…read moredifferent sizes/styles so that we could pick the right winter coat. I feel like I'm ready for the Boston cold with my new jacket!

Bought my Alpha SV Jacket here from the used section, and it looks brand new! Thankful for the…read morehelpful staff and clean environment this store provided

A very good brand of quality outdoor wear, I always try to come here when I am traveling NorthEast…read more(Maine or Boston). An understanding and generous return policy means that they stand by their product and I am generally satisfied with every service I've received. Luck would have it, they had a Dunkin Donut collab today and boy were there fans! Looking forward to wearing my gear.

Always love to stop at LL Bean wherever I am at. They have great quality clothing and you never…read moreknow when you are going to find something you just need to get.