I have been a satisfied customer of Precision Fitness Equipment (PFE) for over 15 years and love…read morethe Newton Store. They have all of the top names in Fitness Equipment and the sales staff is very knowledgeable. They will recommend what's best for each customer. The service is also fantastic and (PFE) is always there to answer any questions that you have. Stop by the Newton Store - it's worth the trip. Bayard R.

We manage millions of square feet of commercial real estate and Precision Fitness is our go-to…read morefitness equipment vendor. Dave is very responsive, provides a variety of options, and goes above and beyond expectations. We highly recommend Precision Fitness.

I purchased a True treadmill and elliptical from Kyle 5 years ago. He was a superb, knowledgeable…read moreand no pressure salesman. Both machines have worked beautifully until today I got an error message on my elliptical. I called expecting the run around, one should never assume and Kyle answered the phone. He was just as friendly and helpful as he was 5 years ago. I have referred Kyle over the years and today's call assures me that when I do refer him...my friends are in good hands. I highly recommend Gym Source for top quality equipment and Kyle for a seamlessly smooth sale.

I recently purchase an Octane Elliptical from Gym source. Kyle was my salesman. He was incredibly…read morehelpful to me. No pressure at all- just good solid info and support. The treadmill was delivered promptly and the installers were polite and professional. This was a seamless transaction. I highly recommend Kyle and this store.

Great equipment and a great showroom. Staff is always helpful and knowledgeable. Thanks for my new…read morehome gym.

Great and friendly staff. Had what I needed and got them to me the next day. Tones of equipment to…read morechoose from. Start here for all your fitness needs.

I've worked with the staff at Precision Fitness over the past 25 years to purchase or recommend…read moreequipment to friends. Dave and his staff are well educated on the products they carry and their service/install guys are excellent. We had a very heavy Cybex Arc trainer delivered to our house through a bulkhead to our basement. The guys handles it - without a scratch! The selection of brands offered at Precision are top of the line. We have been very happy with the olympic bench, flooring, dumbbells, plates and bars we have purchased over the years. I highly recommend to anyone if you are looking for equipment that you want to perform well - check out any of the locations for Precision Fitness.

THANK YOU JEFF!!!!! My faith in humanity was restored today. We are in the process of moving out of…read morestate and the movers found stripped threads of some of the screws and were unable to disassemble our treadmill in preparation for moving. Despite the fact that I did not make the purchase from precision fitness Jeff has gone above a beyond to help me secure a contractor to help us out. Jeff was under no obligation to help. It's quite evident that this an honest establishment, so I highly recommend that you consider purchasing your fitness equipment here.

I walked in because I needed a pair of swim goggles. They are probably cheaper on Amazon, but I…read moredon't like supporting Bezos & Trump. There were no greeters and no directory at the front door of the enormous store. I asked a young woman at the cashiers' desk. She said floor 2 on the left. I went up there. No goggles on the entire floor and no one else to ask. I left disgusted.

We went in to buy an exercise bike because they were supposed to have the one we were interested in…read moreon display. But they only had an old model on display and it was broken and unusable. We waited for almost 15 minutes in that section of the store, but there was no one to help us. But there were more staff than customers in the store; they were just standing around. We gave up. We went to the Dicks in Saugus the next weekend where people were very helpful and we bought just what we wanted.

Sam in sales is great... super friendly and knowledgable…read more Quick to text and call. Owner is really nice as well, got to meet him briefly... lots of cool equipment at good prices.

Thorough, thoughtful, and reasonable. I've bought from them multiple times, and will keep going…read moreback. Delivery was great too.

Zach is extremely nice and responded very quickly. He came the very same day and had my exercise…read morebike fixed in no time. I am impressed with his knowledge and problem solving abilities.

We had a quite complicated trampoline assembly job that required Zac to do additional but necessary…read morework: a tree fell on our rectangular Acon trampoline, the damage was not easy to assess and the ordering of the parts proved to be a logistical nightmare for us because of that. Zac went out of his way, helped confirm the damage and the parts needed. When scheduling, he was always responsive, set the expectations right, showed up when he said he would and completed the job on time. A job well done! Totally recommend Assembly Done Better!

Service department answered my call within minutes, came within 24 hrs, ordered parts and installed…read morethem on my home treadmill within 24hrs of their arrival. They were pleasant and fixed the problem. What more could anyone ask? M.D. Scott

Went to buy some gym equipment. The gentlemen there told me it would be ready in 2 weeks, and that…read morehe would call to update. He wasn't very helpful and you could tell he just wanted to sell the most expensive equipment. 2 weeks after I bought the out-of-stock equipment and no call. Called after 3 weeks and he told me that it would be another 2 weeks. Absolutely ridiculous customer service. Avoid at all costs.

Bought a used cycle from them. They did an excellent job delivering it…read more The guy that helped us at the store was excellent. He was very frank about the level of quality for various equipment. Certainly builds a level of trust. As a customer if I decided to buy a cheaper piece of equipment It's good that he at least points out expected life span. If they wanted to go the extra mile I would suggest they clear the previous user data out of the "Go" device which controls the bike. Also would have been nice to be given a manual for it. I was able to hunt one up online. They could do the same thing and offer it to the customer. I'm not anticipating issues with the cycle as it's commercial grade.

My husband bought some equipment for our home in Portsmouth, NH at Precision and is very impressed…read morewith the customer service. Many thanks to Mike Collins for great attention to detail and for following up to make sure everything is perfect. He sets a high standard for service.