Great customer service from Kay in the shoe dept. She greeted us and offered to help with a smile…read moreon her face. A tall, darkhaired young man with glasses also helped, in fact, he found the correct size and style shoes my husband was looking for. The two employees worked together very efficiently and were very patient and courteous. Perfect customer service. We will be back.... Thank you.

Awful customer experience. Bought two kids soccer shirts for $115 each. They wore them ONE time…read morebefore the letters started peeling off. The manager Justin could not have been less helpful. Everyone around saw how poor quality the shirts were and I just wanted an exchange. Terrible business and even worse customer service starting with the manager. This was all after I was told I could make the exchange no problem by floor associate and proceeded to wait in line for 25 minutes. It is sad to see this happen and what a waste of money. These big box businesses have lost their way.

While making our Christmas shopping rounds we stopped in at this Olympia sports to look at some of…read moretheir Patriots memorabilia. When we walked in we were warmly greeted by staff member who let us know that he was available for us if we need it. That being said, he wasn't pressuring and let us look through all the merchandise without any hassle. In the end we didn't walk out with anything in hand because their stock had been whittled down, but we were happy with the service and would definitely stop in here again in the future.

Olympia can be hit or miss. I've bought sneakers here for really cheap, but their sports…read moremerchandise is grossly overpriced. It's not a very big location, so the selection isn't that great. I much prefer Modells any day.

Evidently everyone that works here is an Islanders fan (didn't realize they exist!) because only an…read moreislanders fan would know this little about hockey and treat their customers and comfort animals this way. The sales guy should get 2 in the penalty box for being overconfident and a 5 minute major for walking off without answering any questions outside their more expensive products. The only way he avoided a misconduct is that he didn't draw blood (gunna have to be tougher than that pal). If I didn't have my kids with me on the only weekend I get this month I'd drop the gloves in a heart beat to show him how we do things in Methuen. I've seen plenty of sticks in my day and theirs are nothing special.

The man who sharpens skates was rude. You are no doubt busy, but this is not a license for…read moretreating people like they are dumb. Be kind. Will be looking for another shop for my skate sharpening.

The store is OK. Customer service is decent. I definitely don't get warm and fuzzy vibes generally…read morespeaking from the staff. They seem generally annoyed when you ask questions. There's one guy, pretty sure he runs the place, he is ok with customers. The store is decent, just don't expect great customer service.

Over price for the quality. Sold me a used bike I felt pressure to buy it. No kick stand. Woukd…read morenot let me use coupon.

I have been going here for years. This is a family run local business filled with wonderful real…read morepeople. Places like this remember you, value your business and are always good to you and your kids.

They take care of their returning customers. Mark wont sell you anything you don't need or isn't…read moreright for you.

Super helpful staff, very knowledgeable and straightforward guys. Kinda the only place around on…read morethe north shore where you can get snow sport services. The new boots I got were 40% off, and getting snowboard tuned up (waxed and sharpened) was $45. Make sure to bring your punchcard to get the 6th tune free!

Avoid this company! Their website has been cloned by a scammer and the actual website will offer NO…read moreASSISTANCE to help make it right. They simply advised "not our problem". High recommended using LAX.com or lacrossemonkey.com. Sport stop customer service is awful!

One of the last independent retail outlets selling sports memorabilia and collectibles sports cards…read moreand the jerseys and caps of teams, the staff is friendly, helpful and knowledgeable about a wide array of products for fans. They are survivors in a very tough business climate

Wonderful Service and Selection! All sports memorabilia…read morefrom responsibly priced clothing to include "new" vintage clothing selection with collectibles for even large boxes of sports cards.

Nice big store, good stock. Very helpful staff, no attitudes given even after handing over 7 pairs…read morefor sizes. Ladies were knowledgeable and helpful. Store wasn't crazy loud or messy. Overall best finishline I've been to. Fyi, it's no longer by the food court, it's down closer to Macys now.

consistently has a larger stock than other shoe stores within the north-shore mall. good assortment…read moreof sneakers/tennis shoes. staff are friendly & not helicopter-like if you're clearly just browsing.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Came in today to get a couple of boards waxed and skis waxed. Was greeted right away and our boards…read more/ skis were completed quick even though the place was busy! Great customer service and value here related to services! They also educated us on storage due to some rust development! 100% would and will return for future business! If you are in the area and need services or new outdoors equipment this is your place!