During the recent storm, January 2026, My 95 year old father in laws well pump died on us. I…read morestarted searching to find someone local to repair. Luckily I was able to get in touch with Drew and Jason at Henry Drilling. They were able to dispatch some very professional people to our location and complete the work. This was all in spite of the inches of Ice and snow covering the ground.

Jan 2026, it's Friday before the big storm coming through, 4:00pm... I called over to Henry and…read moreleave a message. We had an issue with no water pumping. Jason, called back and said "we won't be able to get anyone out there"... My panic as we were about to get inundated with freezing temps... Jason allowed me to describe the issue and with his customer obsession, talked through things with me including getting out a multi-meter and testing, he even roped in a couple of techs that had returned to the office to call it a day. Turned out to be a bad circuit breaker that failed when it was reset during an injector valve replacement. The immense gratitude I have that instead of just saying "we'll talk to you next week" but hanging in there and helping me get water restored. It was truly a class act, and showed the focus on Customers that they have at Henry Drilling. THANK YOU so much Jason and the team at Henry.

I have been using them for over a year now. My experience is with their appliance repair only. They…read moreget 5 stars for: showing up on time. quotes are always accurate. repairs are done correctly the first time. cleaning up before they leave.

Used to be a good local business, now awful. Absolutely do not recommend. Incompetent arrogant…read moretechnician, bad service, unapologetic indifferent management. I despise them.

Service with a smile, Efficiency and cordiality is how I'd describe Derek Ballew,Sr and Joseph West…read moreJr of West Plumbing. They came to repair busted water pipes under my manufactered house and in spite of very unfavorable condition, they found the busted pipe and repaired it. All this with no complaints or bad moods. I am very pleased with them and with work they have done. Thank you, Derek and Joseph!

I had Jason come out to troubleshoot a bunch of new plumbing that a sketchy contractor failed and…read morebailed on. Jason was on time, knowledgeable, friendly, thorough, and efficient. His price was fair, his communication is good, and he stands by his work. I would 100% use him again.

Can't say enough good things about Homeworks and my point of contact Devin. Knowledgeable,…read moreprofessional, responsive and fast. Had a serious install issue with a contractor that after 4 months had not been rectified involving a gas stove top. Devin assessed and provided paths forward. Brought the project to a positive conclusion quickly. There are a lot of people that say they can do the work and are not really qualified. Save yourself the trouble and get someone who doesn't over promise and under deliver. Kevin

This company performed an installation on a high end gas/electric range before Covid…read more Unfortunately, I cannot recommend this company. I recently had to have my range serviced and the manufacturer requested some pictures to help diagnose the issue. I sent two pictures: one of the natural gas connection, specifically the regulator, and one of the electrical connection. Instructions were included with the range when they arrived but they chose not to follow them. The manufacturer said we are lucky an accident didn't happen. The regulator was not installed directly to the back of the range as it should have and could have caused a serious catastrophe since the safety feature would not have engaged. The wiring was also not installed properly according to the instructions, without the proper junction box cover/attachment point. There are several other reputable companies in Nashville to consider.

I recently called Hadden Mechanical and David Hadden came out that same afternoon--and even worked…read moreover the weekend to get the job done. He was knowledgeable, professional, and clearly took pride in doing the work right. He explained everything in terms I could understand and answered all my questions. Fast, reliable, and excellent results. I'd highly recommend David and Hadden Mechanical to anyone looking for a skilled, trustworthy plumber

I had worked with David for years, probably 10 or more years and he had always done a great job…read morebut more importantly if something did go wrong he would immediately come fix it, until now. I hired him to convert my tub to a walk in shower. The guys he hired messed absolutely everything up to beginning on day one. David came over and fix all of that, so I kept him on the job. They totally and COMPLETELY messed up the shower install on so many levels it would take forever to describe. I've had 4 people look at it and tell me it all needs to be ripped out and re-done. He took all of my money and left the undone and in unacceptable condition. I just don't know what to say. The disappointment i feel is insurmountable.

Christopher has been my septic guy long before he started his own business. Prompt, honest and…read moredependable. When you need septic work, you need it - and Christpher is there - everytime.

Called on Wednesday and talked to the owner Chris. Needed to have my septic tank pumped. He put me…read moreon the schedule for the next day. Showed up on time and got the job done. He is responsive, professional and knowledgeable. Communication is really lacking with many business owners these days. I can tell he doesn't operate that way and runs his business well. I will absolutely be recommending him to my friends and family.

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner,…read moreRusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.

I think what makes a good company is not just how they communicate and execute a job, but also how…read morethey face miscommunication and set backs. Climate Pro was extremely prompt in getting back to me and hustled to put me on the next day's installation schedule so that we would have working heat before the winter storm. I was waiting for a call back on what time to expect a team and an updated quote to sign and never heard back that day, only to be woken up early the next morning by trucks in the drive way. When I called to say we hadn't signed the agreement and wasn't told when to expect anyone and that it felt unprofessional.... The owner immediately apologized, updated the quote, and even deducted a small amount from the invoice to express his honest apologies for the inconvenience (a gracious, professional, and appreciated response). It's easy to feel protective when multiple members of your family are high risk during a pandemic and you're wiping out your savings to pay for an unexpected breakdown of a large appliance and Climate Pro made sure we felt secure before starting the job, including wearing masks even while outdoors. They completed the new install and cleanly knocked out stone to reroute ductwork for a packaged unit in half a day, as well as disposing of any sign of the old unit. I genuinely appreciate the patience, communication, incredibly fast and clean work from this company and would recommend. Donny and Rusty were particularly informative and helpful despite their busy schedules. Thank you for keeping our family warm through this winter storm.