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    Norman Wall, DO

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    10 years ago

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    CIT Clinics - Waiting room

    CIT Clinics

    4.8(13 reviews)
    44.8 km

    I was looking for Ketamine Assisted Therapy for my treatment-resistant depression & bipolarity…read more Their bedside manner, specifically the anesthesiologist, is bordering on horrible. Their response time is great- Oli, the ketamine-coach, is usually available via phone and is patient and kind. My main problem: The medical staff did not look for ongoing verbal consent, they didn't explain what was happening during my intake and started putting "vitamins" in my bloodstream without explaining consulting/asking for consent. If you engage with them, be specific about your needs for ongoing verbal consent, clear medical explanations, and a bedside manner that leads to feeling respected. The MD (anesthesiologist) dismissed my concerns by saying "it's natural- it's not the medicine, it's natural." When I asked for clarity on the medical meaning of "natural," I was met with frustration and "it's things that are already in your body." Again- that's not a medical response- it's dismissive. Oli, the person in charge of guiding/coaching me through the experience, admitted that the anesthesiologist is a great doctor but lacks a good bedside manner. I was baffled- why would you allow that with severely depressed folks? Everything is paid out of pocket, which means that if they start any kind of IV bag (with or without telling you?) you are on the hook for the dollars. If you are looking for Ketamine treatments with psychotherapy, that is NOT the main thing this place offers. They do offer a legal space for therapists to come in and assist clients in a Ketamine session. This was not clear to me until I carefully read and signed their paperwork before my first on-site visit. They offer COACHING to accompany ketamine experiences. The coaches are NOT THERAPISTS OR PSYCHIATRISTS. If you are suffering, I'm sorry, mental illness is so debilitating. If you use CIT, make sure you explain your needs for information and consent as things are being done to you. READ their disclaimers. Also, they don't have encryption, so anything medical you share will not be protected by encryption. Again, I didn't find this out until I read the proverbial fine print.

    It's hard to put into words how profoundly the team at CIT has positively impacted my life. While I…read morehave had previous ketamine treatments, the experience with CIT had been the most complete, compassionate, effective, and comfortable. Treatments can often stretch the limits of your comfort, and can bring up heavy feelings as you integrate your experiences and memories. You will be prepped ahead of time, and debriefed after/between sessions. The rooms are very comfortable, and you can utilize the level of stimulation (music, lights, etc) to your liking. I've only worked with Dr. Danforth as the administering physician, who is thoughtful and collaborative with dosing and care plans. I have spoken to Dr. Tibble at length on the phone, who provided me with a ton of information about their services and process. Joyce handles the scheduling and payments (and sometimes intake/IV starts), and is very responsive, kind, and skilled. The entire team exudes warmth. I recommend them highly to anyone who is considering ketamine treatment. I have been to both the Marin and Vacaville clinics, and both are great. While the entire team is fantastic, I have to give a special shout out to Oli, one of the guides. Oli has been by my side during each treatment, holding space, grounding me, asking gentle but pointed questions, and listening and reflecting with the deepest compassion and non-judgment. I can say with certainty that my treatments would not have been as effective without this guidance and support, though the ketamine itself does some pretty miraculous work (and some people prefer a solo journey). He is thoughtful, warm, and you get the sense that he truly cares about your well-being and future. I am incredibly grateful for his presence. Book a call to learn more - they are more than willing to provide you with extensive information and answer any of your questions.

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    CIT Clinics - Room 3

    Room 3

    CIT Clinics - Main clinic entrance

    Main clinic entrance

    CIT Clinics - Room 1 with lights

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    Room 1 with lights

    Walter W Tom, MD FACS - Day of and 10 days po

    Walter W Tom, MD FACS

    4.6(116 reviews)
    25.3 km
    •$$$

    I truly cannot say enough wonderful things about Dr. Walter Tom and his entire team. Five stars…read moredoesn't feel like enough. From my very first phone call, consultation, follow-up emails, video calls, and scheduling, every single person has been attentive, efficient, kind, and incredibly responsive. Dr. Tom has surrounded himself with an amazing team. I never once felt forgotten, hurried, or like my questions were a bother. I had a conscious sedation, or "awake," tummy tuck with liposuction to my abdomen and flanks. Because we live out of the area, I had several calls and video visits with the office before surgery. By the time I arrived, I felt completely relaxed and well informed. My questions had been answered, my labs were complete, and I already had my medications in hand. The entire process was incredibly organized. Surgery day could not have gone more smoothly. I had no complications or complaints and was completely comfortable. I actually napped on and off throughout the procedure! The entire surgical team made me feel safe, relaxed, and very well cared for. The post-op care has been just as impressive. Dr. Tom personally stayed in contact with both my husband and me the day of surgery and the following day, and we were given his personal cell phone number in case we had any concerns or urgent needs. On my second night post-op, I developed a mild fever of 100.9°. My husband called Dr. Tom at 8:30 that evening, and he answered his cell phone immediately. He was incredibly kind and reassuring, talked us through what was happening, and gave us advice on what to do. Thankfully, everything was fine and it was simply my body reacting to everything it had been through. Dr. Tom then called the next morning to check on me and offered to have me come into the office if I wanted to be seen. That experience really drove home that when he gives you his personal number and tells you to call if you need him, he means it. I'm now post-op day five and am still receiving a daily text checking on my progress. That level of care means so much. And the results... WOW. I know I'm only five days post-op and several months away from seeing my final result, but I already could not be happier. I can see beautiful definition in my waist and a flat stomach, even this early in the healing process. For anyone wondering about my starting point, I'm 5'2", was 124 pounds going into surgery, and would consider myself to have an athletic build. My trouble areas have always been my "mom pouch" and love handles, where I tended to carry any extra weight. At 46 years young, I finally decided to do this as a gift to myself. I had wanted a tummy tuck for the better part of 15 years. My only regret is that I didn't do it sooner. Dr. Tom and his team have made something I anticipated for years feel remarkably easy, comfortable, and positive. I would choose them again without hesitation.

    I want to thank Dinora for my hydra facial! When I looked in the mirror , I was shocked! I haven't…read moreseen my complexion look that good since my 20s! This facial with Dinora was absolutely relaxing and I strongly everyone get this facial. Dinora was so sweet to me and even offered me an arm and hand message! These ladies are just amazing! Thank you Dinora

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    Walter W Tom, MD FACS - Morning of

    Morning of

    Walter W Tom, MD FACS - Post op 1 day

    Post op 1 day

    Walter W Tom, MD FACS - Dr. Tom Cosmetic Surgery team 2026!

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    Dr. Tom Cosmetic Surgery team 2026!

    Infuze MD

    Infuze MD

    3.3(8 reviews)
    102.1 km

    After battling cancer for 3 long years, I finally found a place that truly helped change my life --…read moreInfuze MD. From the moment I walked in, the care and compassion from the team made a huge difference in my journey. A heartfelt thank you to Dr. Abellera for being such a kind and supportive doctor throughout my treatment. Your dedication and genuine concern for your patients truly mean so much. I also want to give a special mention to Nurse Francis for being incredibly professional, attentive, and amazing at what she does. His kindness and expertise made every visit more comfortable and reassuring. I'm deeply grateful for the support and care I received at Infuze MD. Thank you for helping me regain hope and strength during one of the hardest times of my life.

    A family member of mine was diagnosed with cancer, and while researching treatment options, I came…read moreacross Infuze MD. After a brief call with an employee named Paolo, who spoke positively about the clinic, I shared the information with my relative. In hindsight, I realize that in my desperation, I may have overlooked warning signs. At the time, I did not realize Paolo is not a medical professional, even though he was the first person discussing treatment options. The clinic is owned and operated by Dr. Nilda Agnes Abellera, who is board-certified in PEDIATRICS but whose clinic advertises integrative medicine. My relative traveled from out of state to begin what was described as an "intensive" 20-day cancer program. According to her account, the first three days did not feel intensive. She reported that infusion rates appeared slowed, staff could not explain the scientific basis for some treatments, and the doctor missed a planned medication review. She also observed what she believed was dried blood on a chair and described an IV bag fully draining while the needle was in place, which worried her. On October 9, 2025, she said her care was terminated immediately after raising concerns, without timely written notice, referrals, or arrangements to ensure access to medical care until she could establish care elsewhere. Referrals were only provided after I contacted the clinic. This abrupt termination caused a delay of over a month in her treatment and worsened her PTSD symptoms. She also tried to obtain her medical records multiple ways. On October 10, she requested them in person but was denied. She also submitted a written request and used the clinic's online inquiry form. As of this writing--52 days later--she has not received her complete records. When I called the clinic, Paolo was tense and dismissive, and I could not speak directly with Dr. Abellera. Given the situation, I became concerned about whether proper procedures were followed and intended to file a complaint with the Medical Board of California. Additional observations and concerns (personal experience): Family-run structure: The clinic is owned by Dr. Abellera. Paolo appears to manage many aspects, and another family member may also work there. This raised questions about oversight and role clarity. Online reviews: Of 32 Google reviews, 5 were five-star without details. Only one mentioned "cancer," making it hard to evaluate patient experiences compared with other clinics with hundreds of detailed reviews. Difficulty communicating with the physician: My relative and I tried to speak directly with Dr. Abellera; she did not speak with me, and my relative felt the doctor was unwilling to address her concerns. This lack of communication was alarming given her serious diagnosis. Cost vs. expectations: The program cost approximately $1,800 per day. Based on my relative's experience, the services did not match the program description. Others may feel differently, but this was our impression. Social media promotion: Paolo participates in Facebook groups promoting the clinic without identifying himself as an employee, which seemed misleading. I have included a screenshot for reference. In more than a decade in healthcare, I have never witnessed a more concerning divergence from a physician's duty to do no harm: terminating care without notice, effectively leaving my relative without immediate, comparable care options while facing life-threatening cancer.

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    Infuze MD - Safety concerns relayed by my relative about th care she received.

    Safety concerns relayed by my relative about th care she received.

    Infuze MD - Flowater in the Lobby!

    Flowater in the Lobby!

    Infuze MD - My relative's written communication regarding efforts to retrieve her complete medical records

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    My relative's written communication regarding efforts to retrieve her complete medical records

    Norman Wall, DO - internalmed - Updated October 2026

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