Dr. James has done a great job for my husband during a very difficult time and maintained close contact with me while we traverse unknown territory. Providing us his cell phone number has allowed us to clarify any confusion and get in touch when things did not appear to be progressing as expected. read more

Dr James first experience with me was due to an emergency where my physician at the time was not available as my hospital at the time was closed due to a fire in Santa Rosa. His kind treatment of me at that critical time was so life changing that I changed my insurance coverage to have him be my preferred Oncologist. I trusted him that much. He has treated my cancer to the point that that I endure it no longer. He is a gentleman, he reminds me of the doctors of legend where his kind manner and expertise would have been known far and wide. He is retiring in 2025, otherwise I would remain with him due to the trust and care that he had invested in me. He is a Great doctor and became a wonderful friend. read more

My wife and I were vacationing near Santa Rosa from Georgia when I was afflicted with sudden onset blockage requiring an ER Visit and a urology follow with with Dr. James. Dr James went way beyond my expectations and did an exceptional job discovering underlying cancer of my prostate. Dr James provided exceptional guidance on treating my condition and took a personal interest in my care and treatment. I am now scheduled for surgery back east but Dr. James continues to keep in touch as I continue on my cancer journey. I consider Dr James a complete example of how one would envision the perfect physician. I consider Dr. James my friend. read more

Dr, James was not my urologist. I was seeing Dr. Glamore for treatment of incontinence and kidney stones. I had never met Dr. James until one day when I was receiving an acupuncture treatment. The nurse had inserted the needle and I was sitting in the exam room feeling very relaxed. In walks this doctor I had never met. He asked me a question without introducing himself. First he asked how many times I was getting up in the night to pee. I told him that it had lessened since the acupuncture treatments began. The next question he asked was if I knew how to do kegels. I said, in a courteous manner that I am 72 years old, have had three births and four pregnancies. I also told him that I had worked in a medical faculty where I actually had instructed women on how to do kegels. I then said I did not want to talk about it. He said in a condescending way "If you know how to do it, then just tell me how to do it". I repeated in a calm way that I didn't want to discuss it. He slammed out of the room. I was very upset and quite alarmed. When my doctor, Dr. Glamore, called me the next day, he accused me of having been rude to Dr. James. I became quite upset when I was told that the office manager would have to decide whether or not I could return to their office. At this point I was sobbing. Dr. Glamore told me had to go take care of his patients and had no more time to talk. He then hung up on me. I believe he was covering for James. He didn't even want to hear my side. I called the following work day and cancelled all my future treatments. I said I would not return. A few weeks later I was in my primary care doctor's office. He asked what had happened with Dr. James. He said in my records it says I was confrontational and an angry woman who needed anger management training. I was shocked and am working on a grievance with a request to have this stricken from my records. I have never ever been accused of this by anyone my whole life. I was hurt, insulted and felt demeaned. Dr. James is a horrible doctor. He is disrespectful and unkind. I have the right to not discuss something with a doctor without being spoken to and treated the way he treated me. If you are looking for a compassionate and caring doctor, this is not the doctor for you. read more

Absolutely professional, really sharp and very personable. He addressed my concerns and made me feel comfortable.He exudes confidence which helps me to feel confidence in him. I'm very thankful that I was referred to Dr James read more

Dr. James is an excellent surgeon and is very methodical. When I met him I had endured 12 years of BPH. He kindly explained to me different procedures to alivianate my symptoms. Finally, we decided for a procedure called TURP. Thanks God he performed an intervention 45 days ago and I have been feeling superb since then. I would highly recommend anyone who suffers from similar effects to call his Office and talk openly with him about your problem. He would be very thorough, I am sure. Thank you Robert, I am very grateful to you. I will see you in 6 months. A.A. read more

Before I met Dr. James I had NO freedom. I was tied to my bed and my bathroom. Through his care (and that of his staff) and his skillful surgery, the quality of my life was restored. Thank you, Dr. James. J. Schuch read more

I had surgery with Dr James. He was very polite, very professiona,l and very caring. My surgery was very successful. JANN D

Dr. James is a terrific doctor. He is friendly and professional, and takes the time to explain procedures and make sure you understand what your options are. He gives you the time and attention you need, yet never seems to run behind. You'll be seen promptly and be well taken care of in his office. I would absolutely recommend him. read more

I want to share what an amazing doctor Dr. James was when I went to the emergency room for pain that ended up being an infected kidney stone. After being in the ER for almost 12 hours he came in and talked with me, comforted me, thoroughly explained things to me and really showed genuine interest in who I am and my well being. I was feeling scared, vulnerable and not knowing what was really going on before he showed up. After he left I felt calm and informed. Once I was admitted he called me multiple times in my room to check in and see how I was doing or inform me of test results he had looked at. Each time he was calm, friendly, kind and he made things easy to understand. He gave me his number and told me to call him if I had any questions at all, even once I went home from the hospital. To have such a scary and painful thing happe, I am so grateful I had Dr. James by my side. ~Jan M. read more

I had surgery with Dr. James for a chronic urological problem I had been having for many years. In all my office visits, I have always found Dr. James to be competent, caring, polite, and professional. He has always given me the time, attention, and care I needed. Dr. James always explained my different options, and their respective advantages and tradeoffs. For my surgery, Dr. James took the time to explain the procedure, and what to expect in recovery, as well as possible complications. The surgery was successful, and the chronic problem is a thing of the past. I so appreciate Dr. James, and the great care he has given me over the years. If you need a competent, caring, polite, and professional urologist, I highly recommend Dr. James. read more

As men approach middle age, there is always the concern of the possibility of an elevated PSA test as well as a prostate biopsy, and possible treatment, if the biopsy is positive. This concern is further exacerbated by the anxiety and fear that goes with a positive biopsy. My professional career was teaching for the Dept. of Defense in Okinawa and mainland Japan for 31 years. As I approached my late 50's, I was feeling like things weren't quite right, yet I was not really able to put my finger on what was happening. I drove over to the clinic on Yokota Air Base and shared my concerns with the military doctor. His in-depth analysis of my concerns amounted to one question. "How old are you?" I told him I was 57 and he said he was also 57...He told me it was just my age and encouraged me to relax. I left the following weekend for my summer break then returned and requested one thing and that was a PSA test. I was given the test and it was elevated to a level that was considered abnormal, so I requested a biopsy at the Tokyo University Hospital Dept. of Urology. The biopsy was given and all protocols were met, but they were old school and zero pain medication was given. My wife Yuko translated through the process. The biopsy results were negative. Following the first biopsy, my PSA danced around all over the place and 3 years later, with the advice of Yokosuka Naval Hospital Urology Dept., I was given another biopsy. It was the most painful of the two and I felt like I had pulled into a truck stop for an overhaul and they completed the task with the wrong tools. After this second biopsy, I retired from the Dept. of Defense and returned to California with orders to find a good urologist and have my conditioned monitored. This left me with the appropriate direction to take, but I was again tracking with the anxiety and fear that I had before. After my household items from Japan arrived, I concentrated on settling in and establishing a routine with my new life. I again began my search for a competent Urologist. Lucky for me, after having had two previous biopsies, I knew what to look for. I needed someone competent, thorough, current with approaches available, someone that was compassionate, and finally someone who would add clarity and a clear path to proceed as we continued to monitor my PSA levels. I was led, through a series of circumstances, to Dr. Robert James and the St. Joseph Urology Dept. We met, and I immediately felt like it was a perfect Doctor- patient match. He had me read "Surviving Prostate Cancer," which was a page turner. Chapters had short and long versions depending on how deep the reader wanted to go. After monitoring my PSA for a few months, and through the course of my treatment, we decided that another biopsy would be needed, which could happen at the end of the summer (was Aug 30th). I was called several times before the procedure and given the appropriate meds in advance. The technician assistant made me feel super comfortable and the biopsy went without a glitch and with minimal discomfort. In closing, aging isn't easy, but with the correct information and collaboration between doctor and patient, it can be a complimentary process to all concerned. I highly recommend Dr. Robert James and the St. Joseph Urology Clinic to anyone needing a urologist. The man is absolutely amazing!!! Steven Thomas read more

Dr. James is a truly competent and caring physician. He has worked with me on trying to solve my incontinence and UTI issues His office staff are all kind and helpful when I call and when I arrive for my appointments. He is someone that I would and have recommended to others with urinary problems. Thanks to Dr. James my quality of life has improved. read more

My son had a problem and he was in a lot of pain. He was sent to this doctor from a Dr. Beget. Doctor James had an ultrasound done. When he returned to the doctor a week later (the results were in on monday and his appt was thursday) . Dr. James told him he had no idea what was wrong with him and sent him home with no referral to another Dr. He never did any blood tests, not one! He told him to go to UCSF if it didn't get better soon. He said he could do a very painful and expensive test but it would probably show nothing. I finally found another doctor to help him and then I called and made a complaint to Dr. James office. I was not going to yelp him until I received a call three days later from him. He proceeded to tell me that I was on speaker phone and the office manager was there and the other docs in the office would be strolling in and out to hear the call. I made a joke that he should tape it as well. He proceeded to go over everything I already knew, never once asked how my son was just was obviously concerned about further action on my part. He clearly cared nothing for my son a young man with a urological problem. I asked him why he didn't do a PSA or other related blood tests and his answer was I don't do that on patients younger that 40 something. I used to be in the medical field, many years ago and I was surprised that this man was pompous, arrogant and rude just like the docs from years ago. If you have a urological problem and need a Doctor who is competent, caring and out of his ego and into the patient, this is not the one. This is the short version... read more

I had a wonderful experience with Dr James. He was courteous,professional and easy to talk to. If I was rating Dr James on this alone I would give him a 5 star plus. My only complaint would be that the office does not fill out the state disability paperwork online. This did cause a delay in payment although the state did warn it could take up to 14 days to be processed. I think a way around this would be to have the office people alert the patients of this on the first visit. I had filled out my portion online and then was told they didn't do it that way and I did get a little stressed out over it. Luckily we have a local Disability office in town to help. I had an out patient surgery by him and all went well. He even gave me his personal phone number to text any questions. I never was kept waiting and his medical assistants and other staff were pleasant. I had no surprises since he was so complete in describing what to expect in my recovery. I actually healed ahead of schedule and had no pain throughout my experience. I also am an RN and have worked with him in the hospital. He has always been a pleasure to work with, professional always, knowledgeable and is very good to his patients. I would highly recommend him to anyone. read more

Dr. James sees my dad for prostate cancer, he is genuinely interested in dad's quality of life, monitor's him and treats him as needed. We saw two Urologists prior to him, I thank God for Dr. James, he is polite, knowledgeable, throrough, a hard find for an Urologist. read more