6 or 7 years ago I posted a very favorable review about…read moreDr.Tucker and I am here to do it again. He has cared for me ever since my last review of him. He is one in a million. He spends as much time as needed with his patients. I have never felt rushed and felt like I was his only patient. He is an excellent diagnostician and care physician. I am so glad he is my Doctor. I feel very safe and cared for with him.

I have been seeing Dr. Tucker for 25 years or more. He is an outstanding physician. He listens when…read moreI speak, and he takes his time with you. He always reviews his notes to see how things are going with you from the previous visit. I trust everything that he has to say regarding my health.

Dr. Nichols is a wonderful doctor as are his office staff and front desk employees. I've never had…read moremuch of a wait and would highly recommend his practice.

Dr. Nichols is simply the most compassionate doctor I have ever met. He takes his time getting to…read moreknow you, the problem you are having and orders tests that most doctors would over look to diagnose your problem. He is great with the paper work and is so caring. If I didn't already have a PCP, I would definitely be his patient.

I am here awaiting my first visit with this dr. My appointment is for 12:45 and the time is now…read more1:06 pm. I was on time. I hear taking off people in distant rooms. I've not seen her yet; i have no idea. All i can say is there are no Doctors in Santa Rosa so i feel like i better keep my mouth shut before i get kicked out of her services... but i was actually really to do paper work which i finished right on time at 12:44. I am a really busy person and out medical system in America is really falling a part. I'm waiting and will continue this review when she finally shows up. She's now 25 minutes late and the receptionist said nothing about her being behind today....(?). Now it's 1:10. Pm. Came out to ask and a lady says can i help you? She's the nurse practitioner and says oh I'm so sorry. I understand this dr also has another business helping people to lose weight. I'm wondering if this is a front for the other business she has to help people lose weight? It's now 1:15 and the dr came out of the other appointment, grabbed my name that was on a sticky note on the door I'm waiting in ( i purposefully left it open after i stepped out to ask what's up with my appointment timing). She did not say hi, or that she'd be right with me, just grabbed the note off the door. She looks young and nice like in

Jennifer is responsive as a concierge doctor but inexperienced, lacked compassion and empathy to me…read morefor a difficult situation. She is not the kind of person you would share difficult things for fear of criticism rather than compassion and understanding. I originally decided to work with her because I've experienced woman doctors are often more understanding, compassionate and often more curious and driven. Once I explained my thinking on what might be involved in a complicated problem and her answer was " that reminds me of medical school". She had no idea about what I thought meant even though it was basic physiology taught in medical school. I don't believe she thinks about underlying mechanisms of a problem and its symptoms but simply follows medical society rules and doesn't understand that often fails a patient. I once explained that I had medicated myself with good reason during COVID and she told me "you are not the kind of patient I want in my practice". I trusted her as I have many PCP's over the years and she threatened me and made me feel awful. That was the last straw. If you are healthy, minor issues and want simple referrals, she will be good. If you need a test, a medication for an infection or complex problem referral, forget it. She has a strong anti-medicine symptom management view. Taking too many medications is not good but don't expect anything except the basic no matter what the problem or suffering. I had a number of phone calls with her about a problem and it always got contentious. I always felt down after most discussions. That's not good. Doctors need to have compassion, avoid contentiousness at almost all cost and have some therapist like characteristics. That's not her. Not even close. If you have a complex problem, don't expect her to look at medical papers or take a serious interest. She is a very basic doctor. I spent 20 years at Kaiser and I would rate her well below any Primary Care I had there. Sorry to sound negative but that was my experience. Concierge doesn't help unless the doctors is a good one with some curiosity and critical thinking and not dogmatic.

Nobody likes to go to the doctor, especially those of us who have chronic illness, that have had to…read morego to so many different doctors offices over the years. Many times doctors will either make you feel like you are a sub-human, or they will be overly cautious, and make you feel like they are just trying to keep from getting into a lawsuit or something! Dr. Anton is an Internal medicine doctor, he is very astute in Diagnostics, and works with you to find the best plan for your better health. I didn't want to take the Rx for lowering cholesterol, so he found the holistic approach of red yeast, and asked me to try it instead. I like that approach... I take enough pills! Old fashioned, lab coat wearing doctors who weigh you every time you visit, and ask about changes in eating if you lose 5 lbs. is a doctor who is paying close attention to my well being! I hope he doesn't decide to retire anytime soon!!! There is only one bad thing... it's not about him at all ... The person who answers the phone is not very nice!

Shiroko has provided an important part of my health care for many years. Her knowledge and…read moreexperience have made a difference for me.

I have been going to Heart to Heart Medical Center for 2 months…read more The office staff, Reynette and Diane are always available to answer questions, competent and friendly. I came with many issues; physical, emotional and mental. I have taken some tests and started a new protocol. In a short time I'm noticing improvements. This is so refreshing to finally know I'm on the right track towards optimal health! Lu G.

Good experience with Dr. Cooper although it is difficult to get an appointment. In the interim his…read moreassistants are fine. Most doctors, it seems recently, use AI in their clinical notes, which are not always accurate and are often incomplete. Dr. Cooper personalizes the clinical notes so I know he's actually writing it and not using AI. Bravo.

Dr cooper is absolutely amazing! He's kind, patient and very down to earth. He listens and treated…read moremy 89 year old mother with respect and understanding. I took my mother to see him as a new patient today. I highly recommend him and know other patients will just love him. I'm an RN BSN PHN. 10/10 would recommend.

I just did not feel like I could work well with this doctor. I guess she is fairly new at being a…read moredoctor in practice? She may be okay for routine visits? I would say that diagnostically I am not so sure?

My visit with Doctor Wilga was a very positive experience, from start to finish…read more The office staff are friendly, the scheduled appointment required no waiting, and the doctor's communication style was a refreshing change from recent experiences with doctors in other systems that appear to be rushed to accomplish data entry tasks and communicate at the same time. Parking was easy; the lab and clinic across from the office is convenient; and the waiting room wasn't packed with patients becoming impatient.

Dr. Logan is fantastic! She is so very knowledgeable and caring. She has helped me through many…read moredifficult situations and I appreciate her expertise! I love her staff and have always been treated with kindness and compassion.

She is Very Smart and straightforward. I appreciate her candid answers to my questions. The best…read morepart is she listens to my concerns and acts instead of dismissing my comments. It's not often you find someone who is honest with integrity. I feel like I've been blessed to find her! I appreciate the no-nonsense approach to medicine with a listening ear! I find it refreshing!

Dr Roberto has been my primary care doc for several years, and as an endocrinologist he also…read moremanages my diabetes. He is OUTSTANDING. Very smart, well educated, extensive experience, very very knowledgeable, and totally dedicated to his patients' well-being. He listens to his patients, and he CARES. A great doc AND a very nice guy. THANK YOU and GOD BLESS YOU!

AVOID - UNETHICAL AND UNPROFESSIONAL I am an eldercare…read moremanager. An important part of my job is to ensure a client's safety, capture vital medical information, and advocate for their well-being. Feb. 24, 2026, I planned to support a new 89-year-old client--who has moderate dementia and is very hard of hearing--during his visit to Dr. Saverio Roberto. Because of my client's cognitive and hearing challenges, having an advocate present to accurately track his care plan was critical. As a courtesy, since I had never met this physician, I provided information about my role and credentials, in writing, along with a legally signed authorization from his Power of Attorney to attend this appointment. Dr. Roberto flatly refused to allow me to accompany my client into the appt. I asked to speak to him, but Dr. Roberto refused to come out, choosing instead to repeatedly send his receptionist to relay his objections. To resolve the refusal on the spot, I got the client's Power of Attorney (his daughter) on the phone so the doctor could hear directly from her that I had explicit permission to be in the room. He still refused, absurdly claiming that because she wasn't in California, he couldn't accept the signed authorization or verify her identity over the phone. In my 35 years in the eldercare industry, I have never experienced such a blatant disregard for a vulnerable patient's safety and support system. His behavior was completely ludicrous, obstructionist, and counterproductive to patient care! We have happily changed doctors, and my client is now receiving excellent care. AVOID this doctor if you want your elderly loved ones to have their legal rights and advocates respected.

Dr. Kates makes me laugh inside to myself. She's all business about facts and getting results…read more My previous doctor abruptly retired. I brought myself to Dr. Kates because an ER doctor told me I had lung cancer. My body was like a broken down car. I could not talk without coughing. The ER doctor and the x ray technician were convinced I had lung cancer because of the presence of a spot on one lung. As an aside, I told Dr. Kates I have problems swallowing. I thought I was not yet at death's door, but I was coming up the drive and could see death's door. I could see Mrs. Death waving at me from the upstair window. Dr. Kates gave me medication for the cough, ordered comprehensive blood tests, sent me to a otolaryngologist to get my throat scoped and a pulmonologist to check out the spot. The blood results came back. "Low in vitamin D, B, thyroid problem and you got to get off the carbs. You're pre-diabetic.", she said. I smiled to myself. She wasn't scolding me, but I naturally thought, "Hmmm. I've been behaving badly." She put me on supplements, the thyroid pill that all us old people take and sent me off to get a sonogram of my liver to make sure it wasn't blown. I was not feeling happy with all of the news of my blood work. This was in November. When I left, she said, "We are going to get you fixed up and back in order!" I thought, "I'm her project. She's going to fix me. Great!" The otolaryngologist scoped my throat and put ballon down there to open it up a bit so that I can once again wolf my food as I am wont to do. The pulmonologist gave me a bank of blood tests to discover that my problem was an inflammation caused by an allergic reaction to juniper. (I had earlier shoveled several truck loads of juniper chips without a mask.) Another specialist scoped my lung and did a biopsy of the spot. It turned out to me nothing. It is 7 months now after I came limping in to visit Dr. Kates. Yesterday I looked at my "report card": my blood results. Everything is normal again. The glucose is at the low end of normal! Dr. Kates fixed me! I wonder why earlier doctors did not discover my vitamin deficiencies, the thyroid problem and the pre-diabetic condition. I don't know. I just appreciated that Dr. Kates gave me the bumper to bumper check up rather than just focusing on the lung problem that I came to her for. I appreciated that she did not hesitate to pass me on to the specialists to get the lung and throat problems attended to. When I was getting blood drawn earlier, I questioned if I was getting the proper tests done. "This is for Dr. Kates, right?" I said, "Yes." "Well", she says, "Dr Kates is picky about things being done right, so I always double check. You are getting the right tests." I laughed to myself again: Dr. Kates terrorizes the phlebotomists into doing a good job. No, they just respect her. So do I, and if you value your life, so should you. Someday they might make a movie about Dr. Kates. If they do, they will get an actress like the young Kate Mulgrew who played Captain Janeway in the Star Trek Voyager series.

I would not recommend Dr. Kates to anyone. She is impatient, dismissive and disrespectful. I went…read moreto Dr. Kates for a few years. I never really liked her but couldn't find another Dr. Last time I went that was it. The entire session seemed like an assault. The health issue that she talked to me about was all from a very negative approach and about no possibility, and told me I would be on medication the rest of my life. Turns out, she was wrong about the issue. She had no suggestions, sympathy or ideas for helping me. She doesn't like being questioned. Her entire behavior was so rude that I froze out of shock. She needs professional counseling.