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    MacBook screen

    I took my MacBook in a few months ago for a screen that wasn't working. Told me the new screen would be like $500 which i didn't have so told them to mark it as unfixable. When i picked up my laptop today, the whole bottom of the screen is missing as well as cracks all along the bottom. I paid $50 for them to look at it and see what was wrong not for them to damage my laptop even more. And the guy working at the computer who gave me my laptop back, did not warn me of the screens condition at all. I will not be taking my electronics back here again. Edit: you are correct you reached out multiple times, and each time was something different. If you had read my review start to finish, I said "i brought my MacBook in a few months ago". For one, i never heard ANYTHING about the HSF running hot. Nor did i ever get a quote, was just told it would be between $300-$500 for total repair. As for December 2nd, i got a text and a voice mail. The voicemail was reminding me it was done as well as telling me to pick it up whenever, and thanks to iphones, i have the voicemail typed out for me. The text also told me that it was done and that i could pick it up at my convenience as well as reminded me that you reserve the right to recycle the device after 30 days. Why would you bother sending me a text or bother calling if you were going to start recycling my device only 22 days after that text and call were received by me?! Not to mention there were SEVERAL calls between me and the business with different things: one saying it was unfixable, one saying it was and that you guys haven't tried fixing it yet, etc. it went back and forth. Sadly i work nights at a hospital multiple days a week and when I'm not working i am sleeping since i am up all night long the night before. Regardless of situation, my point still stands. The communication was ridiculous and i will not be taking my electronics to you again just to get them back looking like this. If you'd take some advice, when you're going to recycle a device, try calling that person and say "hey today's the last day you can get this before we start recycling." As many people have busy lives and aren't going to remember the exact date they brought something in and keep track of every single day for you.

    Emily K.

    Great customer service and all, but the replacement pieces they use are terrible quality. I got my screen fixed by them, they didn't even do a great job, it had a pressure mark that made my colors go all funky if I touched the right part of the screen, and my screen broke again the next day, phone in a case, flat against my thigh in my pocket. Never going to Normal Gadgets again.

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    9 years ago

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    Terry B.

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    10 years ago

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    9 years ago

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    9 years ago

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    Terry B.

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    9 years ago

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    Terry B.

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    13 years ago

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    12 years ago

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    10 years ago

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    11 years ago

    Fair. Honest. And VERY Quick. Mine was done same day. I recommend these guys and will use them again next time.

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    Terry B.

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    5 years ago

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    13 years ago

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    8 years ago

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    Terry B.

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    11 years ago

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    Terry B.

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    13 years ago

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    Terry B.

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    7 years ago

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    9 years ago

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    Terry B.

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    10 years ago

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    10 years ago

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    13 years ago

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    7 years ago

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    Terry B.

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    8 years ago

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    Terry B.

    Thank you Isaac. We do appreciate you!

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    9 years ago

    Already bad service that I reviewed in 2016 , and the iPad I got fixed has dead zones now. Beware buyers!

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    Terry B.

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    12 years ago

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    Terry B.

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    11 years ago

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    8 years ago

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    Terry B.

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    10 years ago

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    11 years ago

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    Terry B.

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    11 years ago

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    Terry B.

    Aww...thank you Kimberly. We really do love to help customers!

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    10 years ago

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    Terry B.

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    8 years ago

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    Terry B.

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    13 years ago

    Fantastic! Fixed my shattered iPhone in 10 minutes for under $40!!!

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    Terry B.

    Thank you so much, Molli

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    11 years ago

    Good service. Good price. Fixed my Note3 LCD screen. Cost was reasonable. My friend also got his ipad fixed with no probkems

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    Terry B.

    Thank you A.A. We really appreciate it!

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    11 years ago

    I broke my phone screen and they had a quick turnaround. Good job!

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    10 years ago

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    9 years ago

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    Page 2 of 3

    Ask the Community - Normal Gadgets

    Review Highlights - Normal Gadgets

    Terry and team have answered a number of my questions with things like privacy settings, VPN's, and even home security systems.

    Mentioned in 7 reviews

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    A & K Mega Service - Come and see us or give us call for all your repair needs!

    A & K Mega Service

    (15 reviews)

    Had a battery replaced in my IPhone 6. They had the best price after I called around to 2 other…read moreplaces. The ones near campus are a bit more expensive cuz they can be. There was a small hiccup when they were doing the changeout but they let me know in a detailed manner what they had to do to fix it and they did it. Got a text message as soon as it was available to be picked up. They do their own work and can do it while you wait. The guys they have working there seem quite knowledgeable.

    Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

    Normal Gadgets - mobilephonerepair - Updated May 2026

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