Did you know: Nordstrom Rack's return policy is that you can return items within NINETY days?! Don't like the ridiculous toe socks you bought on impulse? Return it tomorrow! Found the cardigan you thought looked nice two months ago but you saw Tracy wearing it in 4th period yesterday? Return it when your borderline pedophilish college boyfriend gets out of work! Also, I got a bucket hat for $7 that retailed at $40. That's a savings of $33! So now you shouldn't want to cry inside the next time your girlfriend wants to order the Filet Mignon but you're hesitant cause you're a cheap SOB. THEN WHY ONLY 4 STARS, MICHAEL?! I'll tell you why. It's cause the dude that rang me up was flirting with the lady customer before me. No, no, no. I'm not even upset that he's taking a little long just to see if he can get a new entry in his phone book. Go ahead, man! I get it; it's a lonely world! I'm upset because when he realized that the following customer, me, had the same genitalia as him, he got rude. read more

I came yesterday on the first day back from quarantine and I was so happy with how everything went. Everything was organized (item wise) as well as the line situation . Although the line to pay took a couple of hours the staff had positive attitudes and helped me if I needed something. They also kept the restrooms very clean as well as following the guest of the 6 feet rule. Great job read more

Nordstrom Rack - Good deals - Department Stores Near Me - Riverside, California

Something really shady is going on at this store. I purchased a Michael Kors leather jacket on sale for $150 at the Nordstrom Rack in Ontario Mills. This was a large though and I wanted a medium, which was not in stock. The staff at Ontario Mills told me to purchase the large to lock in the one-day-only sales price, but that a medium was being held for me in Riverside. The next day, I went to Riverside and the medium was gone! Their computers said it was still in the store, but I talked to several people, including the weekend manager, who said it was "lost" and a common thing to happen in "such a big store". After half an hour of figuring out what was going on, I asked to order it from a different Rack and have it shipped to my house. I paid for a second jacket (in medium), but kept the original jacket (in large) just in case. Two weeks later, the medium arrives at my house and I go to return the large at my local Bay Area Rack. My cashier was super confused, because my receipt from Riverside indicated that I had returned the large and exchanged it for a medium (the missing one!). I had some trouble returning the large, since the receipt was for a medium! What I think really happened is that they have an issue with employee theft and processing this fake exchange accounted for this missing jacket in their store system. Practically, a random person is not going to steal a jacket with a huge anti-theft device attached so it only makes sense to me that the jacket being held for me "disappeared" with a store employee. read more

I have never shopped at Nordstroms. I think it is because I haven't won the lottery yet. I have few vices... one don't gamble your money unless you are for sure you are going to win, and two don't shop for things pricey clothes. I like clothes... but I want it to feel good on my skin too. If it is a pricey brand it sure better feel like something you want touching your skin for long periods of time. Actually this is like a rant... So.. the store. Nordstroms Rack is kind of a peek into a Nordstroms store. The prices from Nordstroms are still attached, but the discounted pricing from the Rack (tired of typing out the full name.) is included. It is always fun to get a good deal, and checking out discount percentages is a shoppers dream. I came here the 2nd week of the grand opening. Alot of people here, but not as crowded as what I read from previous posts. This is good, because I can't stand crowds. Purchased some Air Jordans in the fifty dollar price range. Bought the kiddies shoes and summer clothes. The one thing I would caution is that all these things will add up. Based on the name brands, you are getting a deal. read more

Love how organized this place is. I like how they color coordinate, makes it so much easier to shop. The workers are friendly and let you shop in peace. I did not realize Nordstrom rack was affordable. I honestly thought they were gonna be expensive, but nope! Totally affordable. I bought Two pairs of pants for $19.99 and $23.00, shorts $15 each. A dress for $16 and those were not clearance either. Will defiantly be back. read more

YAY!! We gotta 'Rack in Riverside!!! I know this place has been here for months, but I finally stepped inside for the first time this afternoon to do some Christmas shopping. So many purses! So many shoes! So many sale racks! :') It was beautiful! I really enjoyed shopping here. Sales assistants were friendly & not hover-y. Everything was very clean and organized (clearance rack was even color coded!) Tons of beautiful pieces to choose from, and plentiful in all sizes (I ain't a size 0, so this is helpful). All in all, very happy with my experience here. Bought a cute skirt, and they definitely had all hands on deck to keep the checkout line movin'. Thanks ya'll. I will be back for sure for more gift giving. *PS, you can turn your quick trip to the plaza an all day event because there is also a Marshalls upstairs. Holla! read more

Just opened April 3rd great selection of stuff I came up on a MK watch $135 originally $275 hello ! Sperry shoes for my daughter , pumpkin patch toddler dress my sis in law also got an MK watch $109 we went on opening day :) will be back again soon read more

Nordstrom Rack - My MK watch :) - Department Stores Near Me - Riverside, California

This store is where I go to find all of my good buys. I don't even shop at Nordstrom anymore I just go straight here. They have a clean and organized store with discounted items. They even have clearance racks with more discounts. Their selection of Free People is always great. I can always find gifts for the people I need. read more

Love it here! I have been a few times, every time I walk in I always get greeted at the door, or get asked if I need help looking for anything. Also if I spot something I like and don't have my size, they can order it for me. The managers are friendly! Awesome customer service!! read more

Nordstrom Rack - Bought this Jessica Simpson jacket for my 5 yr old. I was surprised they had her size, other places usually don't have a 5/6. - Department Stores Near Me - Riverside, California

Returns are the easiest. They don't ask questions. They have a fast check out system. Best of all they have a great inventory of shoes, clothing, make up, jewelry, and perfume for the family . read more

Nordstrom Rack - Department Stores Near Me - Riverside, California

See all

One of my favorite stores, it feels luxury once you walk in , with the luxurious names. Lately, I been coming back at least every 2 weeks. The only downfalls, waiting in line. read more

See all

True to form for my expectations of customer service at Nordstrom. I was in line only trying to make a payment on my account. Long line. ...I was thinking this was gonna be a while. ...but to my delight ALL the checkout stands were open efficiently handling transactions with the highest standards of guest service. If this was all I saw it would be enough. ..but yet in true Nordstrom fashion they take it to the next level. I saw a sales associate speaking with some guests in sign language. She was great. Though some may not see this as a big deal, I think it's a huge deal to know they care about the community enough to have this type of customer service. Amazing job. Thank you. read more

Can't get enough of Nordstrom Rack! This location has it going on. It is located in the Riverside Plaza so there is plenty of parking on most days. During this holiday season you may have to make your rounds before you snag a good spot. The store is always clean and the beautiful items are all in their place ready to be picked up and lusted after. It is not the biggest store of the rack family but this store can hold its own with a wide variety of pretty things to fill your closets or cover your two feet. I do wish they had a bigger home section and kids section but let's face it, I'm there for clothes, bags and shoes so for those reasons, they good. The clearance rack is also pretty well stocked and kept neat by color and size. Once you get in line to hand over your pay check, the line moves quickly with the green flags calling you over. The team is always friendly and does a great job filling your bag with all your lovely items to take to their new home. I will be back and back and back and back and..... read more

Nicely organized, kind and helpful staff, lots of beauty and clothing selection but the lines are slow so be ready to wait.

Favorite spot for discounted designer merchandise! Recent score, a Rebecca Minkoff MAC with Rose Gold Hardware for $85!!!! read more

Nordstrom Rack - Amazing finds at Nordstrom Rack Central! - Department Stores Near Me - Riverside, California

A fairly nice and spacious Nordstrom Rack in a great location. They have all the usual brands/items that any Nordstrom Rack would carry. It is however one of the more organized and cleaner stores compared to other ones which is why I give it 4 stars (otherwise I would've given it only 3). I would definitely come back if I'm in the area to find any clothes to go out in or shoeeeeess... i love me some shoes! Also, they have a very nice and neat makeup section that wasn't gross to go through like some other Nordstrom Rack's I've been to where all the make up/glosses are smeared over the labels and whatnot. Gross! For the ladies, this one is nice, but as for men, I'd say their selection, both shoes and clothing are outnumbered greatly by the women's selection, so men if you're reading this skip out on this store and find somewhere else if you wan't more variety. read more

I haven't seen a thing I wanted in Nordstrom in a long time however if you are looking for high-quality clothes for a reasonable to cheap place this is the place to go Are you still work for Nordstrom however since I have left I feel like the style they are going for isn't for me anymore read more

I love this location. However, they NEVER have enough people ringing up customers. It's always 20-30 minute wait in line. Don't go here if you're in a rush. For example, it's a Saturday afternoon, and there are two cashiers.... TWO. read more

the layout of the store now reminds me of savers or ross., its cluttered and crowded, folks block access down aisles or you have to wait to stroll down it when theres too many people or carts parked in them.its no where near as nice as it once was. i wish it could go back to the former planagram and have that bright welcoming feel. perhaps its just me. i dont even buy much anymore. read more

love it there. . From the grand opening to every time I've been there it's been such a great experience. And even met some new friends there while shopping. I always walk out feeling blessed. read more

Horrible customer service, I bought a pair of pajamas pants for my wife that happened to have a joke in them, so we took them back to return them and they wouldn't give me the full amount back because they have a hole in them. Seriously??!! I thought Nordstroms was supposed to have great customer service. I spent $20.88 on these pants and they gave me $12.50 back. They even found the purchase on my credit card and it showed I bought them for $20.88. read more

I always love coming here. If you haven't been here in a while, plan to spend about 2 hrs easily (don't bring your kids with you - it's easier to dig thru everything). There is always a great selection and it is nice you can get anyone in a green shirt to do your check-out if you pay with your nordies card. No more waiting in line! read more

I love Nordstrom's rack as they carry joe jeans for my daughter who's super tall & skinny. And my husband finds shoes that are no longer available anywhere else (he's a shoe head & doesn't like to wear what's new out) Store is well organized for this type of store. All in all it's a good location. The reason for 4 stars and not 5 is their kids selection isn't as great as it once was. read more

I dropped by Nordstrom Rack Friday to look for a pair of shoes. As I entered the store, I noticed there was a sale on Ray-Ban sunglasses. I found a pair I liked and went to the checkout where Areen handled my purchase. She looked behind her register for the sunglasses case for my Ray-Bans. When she didn't see any, she took the time to leave her register, go over to sunglasses rack and returned with two different colored cases (one black, the other tan) from which to choose one or the other. When she saw me vacillating between the two cases, she suggested I take both. She really didn't have to do that since I already saved more than $100 on the sunglasses. She just went above and beyond with her customer service. And, in so doing, she has made me a loyal customer of Nordies going forward. read more

I'm elated that they put one here in town. It's not as big as some of the others that I am uE to going to, but it's always clean, and the workers are always friendly, and there to help. If you're an avid Nordys shopper, and like a good deal, and have time to browse, give it a try. You won't be disappointed . read more

This Nordstrom Rack is solid. They have a great selection of items and their prices are good. Its a great place to update your wardrobe.

They have a great selection of just about everything! I love the pricing on the shoes. What i do dislike is the wait time to pay/return. The lines are always long and there's never enough registers open. But besides that customer service is great. read more

This location my favorite thus far. Other locations I have visited are less organized and usually more cluttered. Great selections to choose from and shopping feels at ease. However, I wouldn't recommend stopping by during lunch break hour (noon) to return anything, as parking can be crowded and lines can be pretty long. read more

I love the Rack. It's local for me and it carries nice things. All the employees I have encountered have been very friendly and helpful. I got some of my favorite dresses, running shorts, and sandals from this Nordstom Rack. read more

My daughter received $187.00 worth of baby clothes at her baby shower from one of her close friends. She received many items of one size and wanted to either get a merchandise card or exchange for a larger size. No can do when you order on-line even thought the receipt her friend provided clearly states "Returnable - Easy Returns to any US Nordstrom Rack store or by mail." These items were purchased in late December for an early February baby shower. According to the store and a call to the call center the items cannot be exchanged or returned for a merchandise card. Totally misleading statement on the receipt. read more

I love this Nordstrom Rack! Im a huge fan of Nordstrom Rack in general, but this location in particular has a big selection of Size 5 shoes and rings. I do have one complaint--I wish they came out with more newer styles in their smaller sizes. I regularly come here almost every other week & definitely every month (even though I live in Vegas) and each time I've come back they still had the same selections that they always had. Otherwise, great shop, very clean, and great service! read more

Went in to find a dress shirt and tie for a wedding. Vicki was knowledgeable and had great taste. Thanks for the help and she was able to charge me on the spot instead of waiting in line. Pricey here but it's good quality. read more

Decent stuff, not my favorite location but for the area it's definitely a step towards shopping progression. The options of the handbags are nice and sometimes seemed better than the standard Nordstrom at the local mall in the area. read more

I've been to several NR's across so cal. This store is in my top 2. They have a great selection of ladies clothing, shoes and purses/accessories; I don't feel that way about kids and men's clothes but this is a selfish review ;) They always have plenty of shoes and tops I adore. Great brands at great prices. As for jeans, they have lots of choices of brands but not a great selection for us tall girls! Lemme just say not everyone is "short" or even "average" whatever that means. Today, I lucked out though. I scored a pair of 34 inch inseam jeans that look great! A FRIDAY MIRACLE! So I'm super happy. On the norm though, this is a great store. Always clean and organized (w/ exception of clearance section). The restrooms are always clean too. What I don't like about the store is the parking issue It can be a bear to find parking on weekends and during the holidays just don't bother. Perhaps a parking structure is warranted. I also get annoyed being hounded about getting a Nordstrom card. Look, enticing patrons to fall into the debt trap is wrong! ( side note: I h8 credit cards!!!) read more

Super helpful and friendly sales associates. They were having a sale on boots so the sales associate made sure to point out the good deals. One for example was a pair of Uggs that were marked down to $10 plus an additional 50% off. The store was clean and we were pulled out of the main line to a kiosk to complete a credit/debit card transaction. read more

Horrible company, horrible online store, and worst customer service I've ever experienced...... wont even let me get my packages without "returning to sender" but can never tell me a reason just because of things happening on their end they constantly make me suffer l. So I don't even know the next step to take. read more

Great selection of Men's shoes and clothing. All sizes and current fashion.

Best nordstrom rack I have been to in a long time. Very clean and organized. Great selection. Great location. Kid and husband friendly. Will come here every time I visit. read more

I only come here for the shoes. As always, great selection- only now they're close to home!

My daughters; ages 10 & 4, needed outfits for a special event today. We went in with high hopes to find dresses, shoes and purses for them. The Kids Department lacks and is poorly organized. It took over 30 mins to find only TWO dresses in a kids size 4T. The dresses were far too casual for the event we were attending. Also, no purses other than a zippered dog on a collar thing. Needless to say, we left disappointed, especially when we couldn't find one associate to help us. read more