We are coming up on 6 years here and couldn't be any happier. The management and leasing staff are…read morevery welcoming and appreciate the residents with end of school year bbq for the kids, Halloween activities, and community pot luck. It really fosters a sense of community. Maintenance staff are top notch and responsive. After owning a large house and then moving here, we have stress-free easy living. Thanks to Kristen and her very capable team!

Super noisy. Walls are super thin. If you have upstairs neighbors they will shake your apartment by…read morejust walking. Ground matinance has gone way down, pool was closed a great deal of the time all summer because they kept messing up the chemicals and water was not safe. Inside of common areas are pretty beaten up. Outside locks seem to be frequently broken so any one can enter when it's like this. Can't wait to move when my lease is up!!!

We have been living here for around 1.5 years. It is excellent value for money. I would never leave…read morehere unless I changed jobs and had to commute more than 1 hour every day. Pros: - The community is quite new, the bathroom and kitchen are just like new. - The common area is maintained very well. - The insulation is so great that the temperature does not drop below 70 even if you don't run the heater entire day. As a result, the gas expense is very little. The coldest times of the year (January-February), we paid at most $70 for heating. - The sound isolation is great too. We never hear any noise from walls. Sometimes it feels like only we live in the community :) - Plenty of parking lots, and they are very convenient. Never seen the lots behind the closed parking lots get full. - Management company is a reputable one in the property management industry, and performed very well at least during our stay here. They are in the business for long time and also managing some other top luxury communities in downtown Boston and Cambridge. The automation systems work great. - Great personnel. Never had any issue. Special thanks to Donnie, Erin, Jimmy and Angela for making our stay wonderful. - Service personnel is super fast (Special thanks to Andres here) at responding and resolving issues. We had very minor issues at the apartment, we reported them and we did not even have to follow up. They were all taken care of. Cons: - The water/sewer expense is relatively high, but I might be wrong on that as I don't have much reference data to compare.

This property is kept up Great and the staff is just as amazing. Shout out to Arthur and a special…read moreshout out to Sadi/ Maintenance, who takes care of this place like it was his own! We are all lucky and grateful to have you on staff. Dianne Sawyer

A BIG shout out to the Maintenance Dept!!! I emailed a request to repair a window blind, lo &…read morebehold, Elden arrived in the morning & fixed it in no time! The very same day, one of the smoke detectors was beeping to be replaced ... lo & behold, Bruce arrived within the hour! And...they are so personable and accommodating. Fred, Tania, Divya, & the Team are so responsive I just had to share!!!

I give a 5 star review to Maintenance staffers Justin and Will and to Administrative Staffer Tania…read more They are the wonderful foot soldiers that I interact with as a resident at Eaves . In terms of Justin and Will both have the maintenance and social/live communication skills that are essential to fulfilling my resident maintenance requests and interacting with me as resident. I trust that they are keenly aware of how to prioritize requests in terms of which may need immediate attention and which are not emergencies. Simultaneously, I feel that they attend to non emergency requests in a timely manner. Given the many, many maintenance requests and other duties that they are required to stay on top of and/or ahead of in a day's work, both Justin and Will have made me feel as though my requests will be competently addressed. To move on to Tania...if Tania were employed by Barnum & Bailey, she would be the juggler as she seems to be in more place than one as she moves through her day. She gets back to me, in a timely manner, when I email her and I love that she is a genuine animal lover. In my experience, I have found that the Resident App (Sight Plan) is finicky....specifically when one has changed their phone number....I have android phones and, at times, even when I've had the same phone number for quite a while and I want to request maintenance, the app asks me for my password; yet, it has never let me create a password....occasionally, it will simply bring me into the app without requiring a password. Other times, it simply will continue to ask for a password that the software itself doesn't allow me to create (even when I select the forgot password option). I've experienced this specific glitch about 15 times since Sight Plan went live. The team (Tania, Justin and Will) has then had to work around the app (which I'm sure is perhaps inefficient for them) so they can fulfill my maintenance request. Props to them for the successful workaround. Thanks for reading the long length of this.

Full disclaimer, the Main glowing reason I'm giving this place 3 stars is the noise level. The…read moreinsulation and dampening between apartments above and to the sides are terrible. You can hear every step or object dropped upstairs, every bark from dogs, and pretty much any sound in the hallway. Just seems like an oversight, and while management is sympathetic, nothing is ultimately done to change the issue (adding rugs, adding padding to subfloors, etc.) Would these options cost more? Sure, but that's the price you pay when you don't plan for the issue in the first place and people play $1800-3500 to live here; it's a luxury apartment and should be treated as such! My other complaint, peripherally related to sound, is the washer dryer, which literally sound like jet turbines, have the tendency to knock (go out of balance) and literally fit maybe half a normal load of laundry. Finally, the other appliances and thermostat seem to have perpetual issues, whether it's the garbage disposal ceasing to work, the water heater failing and needing to be replace, or the thermostat seeming to have a mind of its own, these all contribute to maintenance calls and inconveniences. Aside from the noise and appliance issues, this place has very nice amenities, management is very nice, apartments are of good size and there is plenty of parking, both for residents and guests. The building is also a stones throw from Wegmans, all of the 3rd avenue shops and restaurants, and the Burlington Mall, which is quite convenient.

Went to visit some of my older friends to find the parking garage was so slippery, it was…read morecomparable to a skating rink. Barely any salt was used and it was nearly impossible to walk my friends to their car. For the reputation this residential community has, and the amount of older residents, I find it absolutely unacceptable that the condition of the entire parking garage was so poor. I expect better, and god forbid anyone slips and seriously injures themselves. Safe conditions around and within the residential complex should be a top priority for the staff. I will be following up with management.

First, in case you don't want to read whole review, this is a great place to live. A clean, Safe…read moreand Beautiful. It's near everything and run by a fantastic team of people. I lived in #200 and was out back near pool. Very secure, well maintained facilities and landscape. I never had a problem with my unit but they are very responsive in general and very proactive in upkeep, they were always upgrading things before they broke or wore out. (Everything from Paving lot to Paint) All my neighbors were friendly and I never had a problem with loud parties etc. The do's and dont's are clearly written in agreement and Debbie (Mgr) and team do a great job of making sure they are followed. They have a great pool and cabana area to enjoy, clean well maintained and supervised. I was there 4 years. I moved there under difficult personal circumstances, and ironically when I moved out I suffered a family emergency type situation. In both situations everyone in Mgt made sure that I was OK and especially in latter situation, that I did what I needed to and not worry about anything. The owner and the rest of MGT. team treat Pheasant Ridge like it was their own home and you are their guest ....need I say more?. ...ok I will....If you are looking for a competitively priced apt in a great location, where all you need to worry about is pay your rent...this is the place..I could go on but you get the idea, see for yourself, you will be glad you did. Rich Pompeo

I rented at Pheasant Ridge Apartments for the last 6 years. I was very happy there.My needs were…read morealways taken of immediately and with great respect. I always felt very safe. The entire staff really pays attention to your situation. I highly recommend this apartment complex.

Okay, where do I begin? I lived at Avalon for a year and realized I was spending so much money on…read morerent - I could buy a home. But that one year I lived there was pretty enjoyable. I'm going to divide my review into sections: APARTMENT, LANDSCAPING, MAINTENANCE/OFFICE, PARKING, DELIVERY, POOL & GYM, PET-FRIENDLY APARTMENT I lived in building 7 which was the perfect location. It was close to the office and trash/recycling. My neighbors in buildings 7-9 were full of wonderful people with the cutest dogs. It's important to know when they give you a tour, they show you a prop apartment. I def recommend looking at the map to see where your actual apartment is located. There are apartments that face the parking lot and others that face the trees which is more private. My apartment faced the parking which I preferred because it made it easy to see my visitors (and deliverymen) - arriving and leaving. I rented a 2 bedroom, 2 bath (1,025 sq ft style). I loved this style because the layout is open and perfect for entertaining. The master bedroom is huge with lots of storage in the closet. The other bedroom is a decent size. Both bathrooms are spacious. I lived on the second floor but it would have been better to be on the first floor because I owned a dog. My neighbors had an easier time taking their dogs out through the sliding doors. My neighbors above me had really loud feet but other than that, the second floor isn't too bad. Also, having a washer and dryer right in the complex is heaven. LANSCAPING It's called Arboretum Way for a reason - the landscaping and trees are gorgeous. It's a big reason why I chose this over other complexes in the area. The grounds of the complex were very well kept. They often fertilize the grass to make sure it's healthy. It was always wonderful to wake up to window filled with trees - I felt like I was living in a treehouse. MAINTENANCE/OFFICE The maintenance/office team at Avalon is incredible. When we first moved in, the central air wasn't working properly and each time I called someone came to my apartment within minutes. They were always quick to bring a window AC unit when the central air broke. There were a few other instances where my closet door fell of it's hinge, the stopper in the sink broke or when my toilet clogged - they fixed these issues within a day. I also locked myself out of the apartment a few times and they were always nice about letting me back in. During the winter, they did a superb job keeping the parking lots and walkways snow-free and safe. PARKING There's a ton of parking at Avalon, when I first moved in - guests can park anywhere. A few months later, they decided to implement parking permits and guest passes. It was an inconvenience but I don't think that rule was very strict. My pass-less guests never got their cars towed ;) DELIVERY This is a HUGE convenience. If you're not home, the deliveryman would leave your package at the office. The office keeps it safe for you and kindly sends an alert email. Also, if your package is too big or heavy, they bring the package to your front door. Major bonus! POOL & GYM The pool feels like one in an upscale hotel. I didn't visit the pool often but when I did, it was always enjoyable. I wish they would allow tenants to use the pool at night because every time I would get home from work in the summer, it would already be closed. The gym is decent with just enough equipment. It was always clean because it wasn't used often. I used it from time to time when the weather was bad and I didn't wanna drive to my gym. It overlooked the pool area which is pretty calming. PET-FRIENDLY So the last part of my review is about pets! They allowed cats and dogs which is amazing. Although the pet fee is annoying - $75 a month for a dog. It was worth it because I got my first dog while living here and it was a great to raise her in this community. She had a lot of dog friends around the complex and it always nice to chat with other dog owners. The amount I paid for rent is cheaper than my current mortgage. But I def recommend Avalon if you are looking to rent. I truly enjoyed my time here.

We paid $2500 when leaving. Avalon Burlington is entirely…read moredifferent from any other Avalon apartment in Massachusetts. I lived in Avalon Natick for two years and I really enjoyed the experience during that time and that's why we chose another Avalon apartment in Burlington. But things became worse and I had a very bad living experience during last year. 1. 60 Days Vacate Notice When you leave, you have to give them a 60 days notice ahead. Otherwise, they will charge you based on the dates you notify them. We sent them the leaving notice 32 days ahead of the leasing end date. But we were charged (60-32)*rate/day around $1500. As a resident, sometimes we are in tough time to make the decision to renew the lease or not especially in 60 days ahead. The staff told us this rule is based on Massachusetts rental agreement and there is no way to change. 2. Additional charges after your leaving We were charged for $1000 for the carpet "damage". They had an inspection before you leave which is good but still doesn't mean anything. We were just notified about this "issue" after they did the inspection twice. We attached the Internet cable on the carpet and leave a trace on it which is the same when you put a table or a bed on the carpet for a long time. The staff told us it's not fixable under the "professional inspection". Thus we were charged without any other option. We were also told the "damage" evaluation was done by a third party which by no means we can negotiate about the charges price. 3. Dispose of large items by yourself For large items such as mattresses and pieces of furniture are not allowed to be left around the trash area. You have to find another way to dispose of them. Very inconvenient if you're moving in/out. To monitor this, they install a camera to monitor around the trash area. 4. Safety issue Sometimes we are notified that cars get damaged and someone tries to intrude your apartment through the balcony. Probably we need to install the cameras in the right place. Updated: They would throw you to the customer care mentioned below definitely to separate Avalon Burlington from you. I was patient enough to talk with the customer care center twice, after all, it's $2500. Nothing changed. They just repeated their move-out policy to me again and again and described how we broke the rules. I found they're really good at kicking the can.

I've been living at the Reserve since it first opened and have had a great experience. The…read moremaintenance team is always responsive, and the staff are consistently kind and helpful. My apartment is stunning, and the neighborhood is both quiet and very family friendly. The Reserve has truly spoiled me--I can't imagine living anywhere else. A special thank you to Heather, Hillary, Kristen, and William for everything you do and for supporting me through both amazing and challenging times. It's deeply appreciated.

after living here tha last 6 months it's been nothing short of terrible. Between property…read moremanagement being useless, rude, and blatantly discriminatory it makes it very hard to imagine wanting to recommend any person to live in this building. Any time an issue and been brought to the managements attention I have been laughed at ignored or argued with in a very unprofessional and petty tone. With the petty tone the building manager threatens lease violations. sleeping can be stressful here with all the loud noises from neighbors. Hallways typically smell either like cigarette smoke or marijuana. Fire alarms are going off all night long at the most random hours whether that be a single units alarms or the entire building. within the community talking page where residents can post any negative posts about the building cleanliness or the property typically get taken down and still not even resolved after someone has removed the post within the same day. Overall it looks beautiful from photos or a first visit in and out but day after day there's many things I could go on with that if knowing I would not have stopped looking for a new place.

I have lived at Arborpoint for the last 2 years (2011-2013) and can honestly say they are the best…read moreapartments I have ever lived in...and I have lived in 9. However, you definitely pay a premium for it. I love that I never hear any noise at night and rarely hear anyone below, above or on the side of me. These apartments have the best sound proofing I have ever seen/heard. I love that I get a parking spot in the garage, a washer and dryer in the unit and it is dog friendly. Whenever I have a service request it is always taken care of that day. Now the downside, rent is through the roof and the rent goes up at least $100 every year. I would live at these apartments for much longer if the cost wasn't so steep.

Has lived in this complex for 4 years now and would recommend to move in. Nice facility with gym,…read morepool and clubhouse and great service from the management office. Kids upstairs make noise when running around but other than that, very satisfied.

The NOISIEST neighborhood we've ever lived…read more We moved from a luxury apartment to this townhouse thinking that we can have some quietness. Now this is what we get: Every Tue & Wed & Thurs you'll hear some loud, distracting and irritating lawn mowers for hours from somewhere. Why? Cause their two neighborhoods are connected and landscape areas are too large. They do different landscape maintenance everyday. Sometimes is the tree cutting, sometimes blowing leaves you name it. Wednesday's the worst, not a single break from 10am to 5pm. The mowers go over each grass for THREE times, that's why it takes a full day to cut the grass, how impressive. How bad is it? With all the windows closed, with your noise cancelling headphones on, you still won't be able to hear the music(why music? Cause I'm trying to focus and work!), your baby can't sleep and is scared, your toddler can't hear the TV/toy sound, your colleague can't hear you clearly in the meeting. The management does not care about resident complaint. They just need the landscape to look good so they can set rental price higher. Besides, there are so many motorcycles in the connected neighborhood. They like to show off their engine so be ready for some 20min-ish horrible motorbike engine showcases.

From the owner: Townhomes at 285 offers spacious two- and three-bedroom luxury townhomes in a peaceful, five-acre…read moreresidential community in Woburn, Massachusetts. Each multi-level home features a private entrance, attached garage, basement, in-unit washer and dryer, and private patio—giving residents the space, privacy, and convenience of a single-family home with the ease of townhome living. Surrounded by parks, woodlands, and conservation areas, the community provides a quiet residential setting while remaining close to shopping, dining, and everyday conveniences in Woburn and nearby Burlington. With downtown Boston just nine miles away and convenient access to major commuter routes, Townhomes at 285 offers an ideal balance of comfort, nature, and accessibility.

This is now my fourth review for the same property:…read morehttps://www.yelp.com/biz/halstead-burlington-burlington-2?hrid=KWtTIEVo0rPiEzlGeXgHMg Long and short of it? A nickle-and-dime attitude towards services, the sale of tenant data to brokers, and declining standards mean you should search elsewhere first. Critiques and complaints from other reviews still apply, so I'm only covering new ground in this one for brevity. THIRD-PARTY SERVICES: Rather than actually address the building's needs holistically or listen to the tenants, the building owner (or their agents) continue to sell out tenants to third-parties left, right, and center. A functional (if old) security system was replaced with a Butterfly System that lacks braille on keypads, has built-in cameras everywhere, and requires you to hand over personal data for the service to function. No smartphone? Best remember your PIN, because otherwise you're locked out as a new tenant. When the Butterfly device screen broke at the package room, it took nearly a year for them to finally replace it, blaming Butterfly for taking so long. Speaking of third-party services, they also use PolicyVerify.io for verifying renter's insurance. Except because PolicyVerify uses my data for advertising purposes (outlined in their Privacy Policy), I opted to submit my proof of insurance in person to the landlord with physical paperwork. This has resulted in PolicyVerify silently debiting me for renter's insurance I had, and both the landlord and PolicyVerify pointing fingers at each other to avoid refunding me. Bear in mind I'd submitted my proof of insurance no less than four times this year thus far, and I just got another notice from the landlord to upload it again. I'm out ~$60 because of this mess, and nobody wants to take accountability for a mistake that wasn't my own. Finally, the landlord is introducing two new third-parties to eke out more revenue: their prior rental payment provider (which charged you fees for paying your rent) is being swapped for Bilt (a rewards point scheme that can ding your credit) and Renew AI for lease renewals. You can read up on Bilt elsewhere, but my read of Renew AI is another way to avoid letting tenants negotiate on rent when renewal arrives, and therefore extract more revenue despite sky-high rents. It's worth noting that prior management companies here allegedly used RealPage to effectively do the same thing. RENT: I pay ~$3500 inclusive of a $125/mo parking charge, which is almost half a grand higher than recent market rates despite being on a twelve month lease and the two months free rent they're offering to new tenants (but not renewals). They're not hurting for revenue, just greedy. REPAIRS: The HVAC is still seasonal, and takes days to toggle over; be prepared for sweltering autumns and springs when the AC is off because they won't invest in a proper replacement that can work year-round with the heat. The elevators also break more frequently, with Building 9 seemingly going without both elevators for several days a month of late. There is good news here, in that the current manager sent by Bozzuto does seem to be able to get more improvements pushed through more often: windows are finally being addressed after years of neglect by prior staff, and the garage has seen some minor improvements to security (chainlink fence "windows" and a rolling garage door). VISITORS: Management has made it abundantly clear that if you expect visitors, you should pony up for another parking space. The guest spots are all but gone, and the few that remain are always filled with expensive SUVs. It's so bad that vehicles regularly park overnight in fire lanes, a huge safety hazard. All this despite the garage being less than 50% full on any given night, reflecting ample capacity if the landlord wasn't so obsessed with monetizing every interaction possible. INCIDENTALS: There's now a Flock camera surveilling the neighborhood's sole entrance and exit 24x7 that neither Halstead Burlington nor Kimball Court seems keen to have removed. Don't expect privacy here (see Deflock dot me for info). Additionally, recent lease changes have all but prohibited the use or storage of eBikes and eScooters on the premises unless they have fully removable batteries. Pet rent remains a thing in lieu of an additional security deposit to cover damages, regardless of time in unit (we've been in ours almost a decade, which would equate to thousands of dollars in pet rent if we had one). Overall, you can do better elsewhere. The only reason I renew is because I've been trying to buy a home for years, but between being overcharged on rent compared to the market, charged for parking, and the labyrinth of data brokers they insist on selling or giving my data to in lieu of doing the minimal work required of a landlord, I'm getting quite sick of it.

it is a boutique hotel style apartment complex. we have toured and were impressed until... under…read moreMA and federal law all apartment buildings must have a percent set aside to include those with just a little less income known as 40b. Now mind you I'm disabled and in need of a modified apartment to which they have one available. After applying and being told we were at the top of the list they chose to deny us based on poor credit. Due to circumstances we had no control over the years ago our income changed drastically due to this credit payments had to go on the back burner as living expenses were more imperative. I have filed for a reasonable accommodation ( for them to over look the credit and base they decision on other factors such as out 33 years never even being late with rent, our long term tenancy history and the fact that our income not only meets the requirement needed but is at the higher end. They denied that as well. Needless to say I have filed a complaint with the Fair Housing Commission . I was told this apartment has been empty for 3 years, so what is one to conclude?? I don't think they want to rent the 40b units. It's disgusting I needed to take it this far.