We've worked with them lots of times for our kids and family parties. Always great communication, easy delivery and clean bounce houses. Highly recommend! read more

Do not rent a jumper here! They charged me $225.00 for jumper with holes all over it. It was my daughter 2nd birthday and honestly looked horrible. I rented a hall and this had to happen. I booked from 11:00-6:30pm. They showed up at 11:45 super late. Book at your own risk! read more

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Book with them at your own risk. This is a picture of the bounce house we got for my son's birthday party. They did come back and tried to tape the giant hole in their bounce house and they also gave us $100 off, but for this type of quality they should have fully refunded us. read more

NorCal Jump - Bounce House Rentals Near Me - San Jose, California

Absolute trash of a company. I booked a jumped with them a week prior to the event. When they sent the confirmation of the setup time, it said explicitly between 11am-11:30am. However, what happened instead was that the driver came around 10am. I was already out running last minute errands for the party since I didn't expect them until 11 at the earliest. The driver knocked on my door when I was not home but my non-speaking in-laws were. The driver then decided that since nothing can be communicated, the driver would just set it up wherever (this being the front of the house instead of the back, which was what we were planning on). He then leaves and when I come back and find that it was set up early in the wrong place, I sent a message to the person who sent me the confirmation text. When I stated that the jumper was dropped off early and was not set up in the right place, the person texted back with: "The driver is probably in the area. They will still pickup as scheduled. Someone must have shown them where to setup.' This said NOTHING about fixing the problem I had. I texted back that they had came by early without me being there, set up in the wrong place, and I guess they also forgot to get paid. I don't mind paying for the service I am requesting but this was unbelievable. After this text to the person on the other end, she called me to essentially yell at me saying that the driver would not set up the jumper anywhere that someone didn't tell them to. So I guess according to her my non-english speaking in-laws said to the driver to it up in the front of the house????? HOW?!?!? She was completely insistent that they did nothing wrong. Nope, they set up early and that's that. Nope, there HAD to be someone who told the driver to set up in the wrong place even if no one speaks english. And nope, the driver wasn't supposed to get paid when they dropped it off. That was her stance and there was nothing they did wrong. She didn't even start with I am sorry that there was an issue, how can we fix this? NOPE! That's not how this company works. The person I was talking to wasn't willing to take any responsibility. If you read some of the other negative reviews, you will see that they cancel your reservation. They had also threatened to cancel my reservation too but I countered that they had already dropped off the jumper and it's on my property AND I haven't paid yet. She then threatened me that she would just have the driver come by pick up the jumper. Again, since it was already on my property, I had then told her I would charge them for trespassing if they did that. Needless to say she was not willing to listen until I forced her to stop talking, listen, and come up with a solution. I didn't care for any of her 'justified excuses' since I only really want a jumper for the event but wasn't sure if there was a good last minute solution. I figured I should just suck it up so I can have a good day for my daughter that I got lady to calm down and be more amiable to a an acceptable solution did everything eventually work out. However, all this trouble and attitude was completely unnecessary from the lady who answers their phones. If I could go back and decide who to rent a jumper from, it would DEFINITELY NOT be from Norcal Jumpers. read more

NorCal Jump - Was set up incorrectly in the front of the house. :( - Bounce House Rentals Near Me - San Jose, California

They were on time for the party. They set up everything and took the items back. We needed to end the party earlier than needed and they were accommodative of the closing time. Great service. We will rent again. read more

NorCal was recommended from a friend. I booked it online and got an email confirmation. One week prior to the event, I texted the number on the website to confirm the reservation. I was a bit worry since there's no deposit required. Some places ask for a credit card on file. I got a text response confirming the reservation. On the day of the event, someone called me asking what's my reservation and where I am located so I got a bit worry if they lost my reservation. The delivery arrived around 11am as requested and they picked up around 6pm. The jumper was not as clean as I expected. There were some leaves from the last usage it looked like. I did end up getting into the jumper myself and wiping it down with some Lysol wipes, that was a work out and it took 20 minutes. Overall, I would used them again since they were able to deliver on time. The person that delivered was professional. They collected payment at the time of pick up and they asked for cash. I had a positive experience overall. Jumper was not damaged or patched up like the ones I booked previous years from another company. read more

NorCal Jump - Bounce House Rentals Near Me - San Jose, California

I know reviews have been mixed. Our experience went really well! 1. Easy to order online- got confirmation right away. 2. Had a reminder the week of and called just confirm details.. 3. Great pricing! 4. Came in time (early) 5. Great communication! (Driver was a bit late to pick up but very accommodating) read more

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Rented from here a couple of times - had no issue whatsoever. Extremely prompt in responding, reasonable pricing and on-time arrival and pick-up at designated venue. Highly recommend it for your kids birthday party! :) read more

Two days before the reservation, they sent me a note with instructions, one of which was saying that I needed to tip their driver for their efforts. I would think that when I pay for a rental of something that requires a professional to set up, that that cost would be included in the price. When I complained about this, they immediately canceled my reservation. This tells me that they are underpaying their drivers and expect you to make up the difference. I'm sure they will respond to this and pretend to be innocent and say that I'm being rude, but the fact is that this company is dishonest and entitled. Be wary of companies that demand tips! It means they are abusing their employees. To be VERY CLEAR here, the owners text did not ASK for tip and say it was optional. I was told that driver need extra money to do a good job in no uncertain terms. I'm sure the owner will repost a doctored version of their text but read the other reviews. The reason they require cash is so they don't have to be accountable. read more

I have only rented from NorCal and they're always prompt and have great communication. Sometimes they'll even let me keep the jump house a little longer! They have a huge selection. Highly recommend. read more

I've used them many times and never had an issue. They set up and take away the jumper. Plus they usually drop off early and pick up late so you have more time to jump :) They're my go-to jumper company. read more

NCJ has been our preferred vendor for bounce house fun for kid birthdays and family celebrations. We will certainly continue to book them for our events. The set up and pick up was super easy. Remember to tip your driver & cash is preferred payment method. read more

LOVE IT!!! Easy communication, very nice people, punctual, SUPER CLEAN for my kids to play during the pandemic. They cleaned the jumper with Lysol spray, wiped and vacuumed it. My two toddlers had so much fun playing with their cousins and the Barbie jumper completed our theme! We will be using NorCal Jump from now on and will be telling everyone about them. Thank you for all the fun, NorCal! read more

NorCal Jump - Bounce House Rentals Near Me - San Jose, California

Absolutely horrible. I booked a reservation for my sons party a week out with a confirmation number and we thought we were all set. We then get a text at 920 PM asking us to confirm the reservation, we responded ten minutes later and his response was that it's already sold out we couldn't get in touch with you. He then proceeded to lie about the fact that he had try to call us and left messages but we have no record of that. Horrible business practices and completely unprofessional please use another option if you can. read more

Fair price, quick set up, professional. The jumper was bigger which was better than I thought.

Wish there was zero stars!!!!! These are old broken jumpers trying to charge 235$ for garbage !!! My daughter and her friends went in the jumper after delivering 2 hours late and there was so many holes when you jumped you hit the concrete underneath... my daughter was injured I called to the manager and asked for a replacement and she said there was nothing and there jumper was working correctly these are not professionals!!!! Also they were very rude when we called to get a replacement like it's our fault there renting old broken garbage... don't rent from these guys if you want quality for your family read more

The only good thing about this company is you are able to keep the bouncy house longer than you paid for. It was my daughter's 3rd birthday and all she wanted was a Paw Patrol themed bouncy house with blueberry cake. I contacted NorCal jump because their prices were very reasonable. I guess it's true when they say you get what you pay for because the bouncy house was dirty and leaking air. The delivery was smooth. Even though there was a communication barrier, the man seem to know what he was doing. He cleaned up the inside of the dirty and muddy bouncy house a bit. When he left, we quickly went inside for a jump and noticed a lot of air leaking and holes inside. I ran out to flag the man down for him to come look at it. After going back and forth, he had to call his "boss" which is just a girl on the phone. All she said was that air is suppose to come out even though I sent her pictures of the holes. They gave us a stronger pump hoping that the house stays up while the kids bounced. We also had to tape it to seal up the holes. They did not do that for us. Next time, I'll pay a little more for a better place with better bouncy houses. read more

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great service and great value. I couldn't be happier with NorCal jump. Set up and tear down were right on time and the set up was quick and professiona. read more

I had a great experience with NorCal Jump. They called immediately to confirm my online reservation as well as 2 days before. Arrived on time, set up quickly, and came to pick up when I called. The jumper was clean, if a little damp - I towelled it down a bit. It was definitely older, with some holes and patches, but it worked fine and kids had a blast! Great deal compared to some of the other companies out there. read more

Good service. Jumper was clean and comfy. Friendly staff. Easy to book online. Price was very reasonable.

Was able to accommodate our super last minute request. Was on time for setup which was so great because I've used other places that were super late. Sanitized the entire apparatus during setup. Was friendly and respectful of space. Definitely using their service again. read more

I have rented from NorCal Jump several times and never have had an issue. Very responsive, very polite, great service and most importantly great prices! Would highly recommend. read more

My son enjoyed it and so as his friends. They arrived a lot early than expected which is great and they came to pick up waited all the kids the get out and they removed it. We highly recommended and very nice and professional. read more

NorCal Jump - Front yard... - Bounce House Rentals Near Me - San Jose, California

Perfect setup and seamless experience with them! They came way ahead of time and set it up, kids had a blast and picked up in eve. Highly recommend it read more

NorCal Jump - Birthday jumphouse - Bounce House Rentals Near Me - San Jose, California

Fantastic party. They came early and setup quickly. Communication was great!

NorCal Jump is one of those businesses you assume they don't need a review to toot their horn because they are essential. Essential to keeping the sanity at a plethora of life events. These guys can slap any theme banner on any of their blow ups and VOILA! I've gotten the slides, simple bouncers, combos, the velcro wall, the Sumo Suits... They always show up on time, usually let us get away with an extra hour somewhere between drop off and pick up time (you know, to allow that special time for just YOUR family to enjoy it before the party begins) Heck, I've even rented it out of pure boredom and had parents pitch in for a day! They are great at working with you if you aren't sure what to get and just know the space you have to offer. They'll set it up and it's clean and ready to go. On time, friendly, clean set up, safe, and FUN! Love these guys... read more

We used NorCal Jump for my son's birthday party and was happy with the pricing, efficient delivery, length of time allowed and seamless pick up. It was easy to place the order and all went smooth. The jumper was clean and kept the kids happy all day. I would definitely use NorCal Jump again. read more

This is long overdue but this company did us good! They were timely and very helpful! Will definitely use them again!!!

Very easy process to book and stay in contact. I booked on line and a couple minutes later got a text confirmation with further info. The gentleman that delivered the jumper was a bit early which worked for us being that we were decorating the backyard and the jumper was part of the look. The pick up was a little later than scheduled which we also didn't mind and neither did the kids. The jumper was clean and exactly what I order for my nephews birthday. The pricing was reasonable $235 for 5 hours but we really got about 7 hours since the delivery was early and the pick up was a little later. We gave a the delivery guy a tip for his fast setup and take down. They do request cash for payment which didn't bother us at all. Overall we were super satisfied and the kids had a blast. I will definitely use NorCal Jump again! read more

NorCal Jump - PJ Mask jumper with slide. - Bounce House Rentals Near Me - San Jose, California

Called about their gilroy ad and was told it was 95 for 10 x 10. That was fine. Then she asked where I lived. I told her Gilroy then she tells me it's another 40 dollars. I told her that's a 40% up charge which is shady due to the ad. She told me ohh shut up and then hung up the phone. Disrespectful and false advertisement. Would not recomem Update: I didn't call anyone names. We've actually used you before but the price was different. It's simple math look at the picture. $85 for gilroy you tried to charge me $140 dollars. read more

NorCal Jump - Bounce House Rentals Near Me - San Jose, California

***DO NOT USE THIS COMPANY if you want your children to be unsafe and seriously harmed*** Rented a jumper for my niece bday party. The guy set up the jumper and left. Said he needed the money before he left. Cash/Venmo only. They have a policy of once it's setup there's no refunds. *BIG RED FLAG because if anything happens to the jumper or it malfunctions NO REFUNDS. First off we chose a jumper with a slide & there was no soft landing pad given. Kids could literally slide and hit concrete. Luckily no kids got hurt. However, not 1, not 2, not 3 but 4x did the jumper air pump disconnect and the jumper started to deflate and collapse on the kids. Keep in mind these kids are no more than 6y/o and maybe 5 kids max were in the jumper. They weren't hanging off the jumper or being rambunctious but just simply jumping and playing. Luckily myself and some adults were around to reconnect the air pump. If we weren't quick to think and act, our kids would have gotten seriously injured or God forbid suffocated. We called the business number and they said they would send the delivery driver over to check it out but he didn't show up til after our party. I called the business number to file a complaint. The women who answered had no remorse or apologized just said a manager will call you back. If you're gonna have a business that jeopardizes kids safety then you need to be out of business because this is NOT COOL! I hope this company goes under because it is not worth the risk if kids are going to get hurt. read more

Easy to rent. Just did it online, got a call to confirm and text the day before as well. Set up was quick. Delivery and pick up was on time read more

NorCal Jump - This was the mini castle which was perfect for our small backyard. $110 total cash only - Bounce House Rentals Near Me - San Jose, California

They delivered the jumper early and arrived right on time. I would rent from them again.

Used them for our Encounter Church Festival and the customer service from the delivery guy was super Top notch I will definitely recommend them to everyone. read more

Very punctual, clean, and with a big smile. We really enjoyed the jumper, kids had so much fun! Thank you for your great service! read more

Great customer service first off, great quality on jumpers and pricing. Highly recommend renting from them.

Good experience. They just came much earlier unannounced to set up. They set up and remove.

NorCal Jump was great with setting up our Cars-themed jumper for our twin 4 year olds' birthday party. The jumper was clean, timely set up, and there was great communication from this company. Would highly recommend! read more

Great place! I have used multiple times and they have always showed up on time with a clean/working jumper.

Very disappointed...I rent a bouncer with slide from them for my son birthday. everything was perfect at first (they showed up on time, friendly greeting and stuff) until the bouncer began to collapse before my guests arrived. So I called the delivery guys come back to fix it but he told me he will call his boss and let her know, then 30 minutes later I call him again he said "my boss didn't contact you?" I said no. Then he said he will call her again. Another 30 minutes still nobody come and fix the bouncer. I feel very disappointed because kids keep asking me why they can not play in the jumper. After they fixed the jumper, 2 hours later the jumper collapsed again. Sigh, I didn't bother to contact them again, since my guests start leaving, plus I was too tired dealing with them.Later when the guys come pickup the jumper, my husband complained to him about the issue, he blame it on my brother in law because my brother asked him to put the jumper close to the tree that why this happened (come on, my brother didn't tell him anything, even he did I expected a professional business know what is good or bad). Zero star if I could. Updated***: to answer your question Ms Owner, your driver did come back after 2hrs the incident happen, when my guests about leaving. And yes, he move it away from the branches but the bouncer collapsed again, please ask him when he picked up the bouncer, how did it look. Please take my review as an experience, you should let your customer know what will happen when you want to close to the shade(if they requested) and don't blame it to your customer. read more

NorCal Jump - Bounce House Rentals Near Me - San Jose, California