Super late review! But wanted to give this rental company 5/5 stars for such great communication and service! Kenji was super responsive and nice via text and call! I rented out the inflatable jousting for my boyfriends graduation back in May 2021! We had tons of fun; everyone got to join in on the tournament! (It is honestly so tiring, I am exhausted and out of breath after one round). Even the kids on the block were interested in joining the party! Kenji was able to drop it off and pick up at the times we had planned. He did a great job with setting it up for us, the bouncy was clean. read more

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I rented another jumper (20x20) for 3 days (Friday, Saturday, Sunday) this past weekend for the kids to play. Everyone had a blast and kept wanting to go in it even when it was raining on Saturday. The jumper dries up quickly, but we grabbed a towel and gave it a good wipe down when mother earth decided to stop crying. Drop off was pleasant. They came to drop off, set up, and left. Mini conversation was nice while they were setting up as well. The jumper was cleaned, thanks to Philip(?) who was cleaning it on Friday when him and Kenji dropped it off. Philip was working hard because those sweats don't lie, lol. Used 2 outlets for the jumper, so be sure to have outlets available. And that they do not connect to each other, so the electricity would not shut off because of too much power. Kenji came to pick up with Philip around 8-9pm on Sunday. Which was perfect because by then everyone would of left and got ready for school the next day (today). They came, picked up, and left. Fast, efficient and professional. You got me as a forever returning client! read more

Jump N Party - Here's one of my monkey- ignore the bottle cap. - Photo Booth Rentals Near Me

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Thank you Jump N Party! Down to the last minute the last company I went through ended up bailing. I called a few hours before my party and Kenji was super helpful, accommodating, friendly and professional. He delivered tables and chairs which really saved my grandmas 89th party from being a disaster. Thank you again! I will let all my family and friends know about you. read more

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This review was way overdue but Facebook just reminded me about the time when Jump N Party made the day for my boy. He wanted water slide bounce house for his bday last minute and Kenji gave me the best quote which was significantly cheaper than others. It's so unreal that I didn't announce we'll be having bounce house to the guests until it showed up the night before the party hahaha.. On time delivery, pick up and friendly staff. Highly recommended! read more

Kenji was very easy to work with and very friendly. I reserved a jumper for my son's birthday it was suppose to be delivered on Saturday, but he was actually delivered it the night before which was great and we kept it till Sunday. will definitely be booking with him in the future. read more

Thank you Jump N Party for saving my nephews birthday party! Backstory- Prior to booking with Jump N Party, I had booked from a different company...I get a call the day BEFORE and they cancelled on me around 4:30pm! I was livid, and had to start frantically looking for places to book at such last minute. I made several calls, no success because everyone was completely booked.. that was until I found Jump N Party on Yelp! I was so thankful that Kenji answered the phone around 5pm on a friday evening and he was THE BEST! I told him my situation and he was so compassionate and assured that I would be able to get a jumper by tomorrow before the party started! Great customer service and accommodations! Not to mention, the price was lower than the previous company I booked with! The next day, we have one of the workers come in the morning to set up, they were prompt, kind and clean! They sanitized all around, swept inside the the jumper and vacuumed. Everything was clean and great and the kids enjoyed it! Also pick up was a breeze. I couldn't have asked for a better experience and I highly recommend going with Jump N party if you're looking for a friendly, accommodating, clean and prompt service! Please don't go to anyone else! Thank you for your help and for saving our party!! read more

We are so thankful for the Owner of this Jump N Party Kenji Leonti He ia a very Friendly and Honestly Guy He Help me for my kids Birthday Party and we are very Lucky Family for Let him Serve my family He is on Time. And He is Professional He is very Kindly Person also his Team too they are very friendly. we are very happy with him We gonna use him again and also all my Families and my Church too Thank you so much Kenji for you kindly help me See you soon Gob bless you Thanks read more

We rented a water slide and the kids had a great time with it. Great communication, service and price. I definitely recommend Jump N Party and look forward to using them again the future. read more

The day before my sons 1st birthday we decided to rent a jumper at 5pm. Kenji was extremely kind and helpful even though it was last minute. They came on time the next day and his prices were fair and excellent. Thank you so much !! We will rent again in the future. Please give them your business. read more

I will never go to any other business for jumper rentals. We rented a 16' water slide for my sons birthday. I can across Jump'n'Party after reaching out to one other business 5 times with no success of hearing back. Kenji answered promptly and assured me he will reserve the slide I want and we will handle the details in just a few hours, as he was pretty busy. Sure enough, he did call me back and we booked the slide officially. Kenji was so easy to work with. He was very flexible about time drop off and pick up. Came early, picked up well passed the party was over. Not only that but his prices are more than fair, besting pretty much everyone else. When he came, he was extremely friendly and helpful on planning the party layout to fit in the jumper slide accordingly. Very, VERY nice guy. Next time we need a jumper or any party equipment, this will be the only place I call! read more

Fair pricing & great service ! Kenji is very friendly and good at communicating. He's very flexible with our request and even let us confirm our booking on the evening b4 our event due to rain weather in Feb. Our daughter & her friends had a great time at her bday party! read more

Jump N Party - Little ponies standard jumper - Photo Booth Rentals Near Me

There are a lot of Bounce House/Jumper rentals in the Bay Area, and many of them with double or triple the amount of reviews on Yelp. Honestly, I looked at all the others before I checked out Jump N Party. It's the Yelp mentality, flock to the one that has the most reviews that have good rating. I'm glad I didn't and went with a less popular company in Jump N Party. I looked at choices, prices, and policies from all the bounce house rental places. What attracted me to Jump N Party were the prices. Their prices are very competitive. In fact it was probably the best. It may not be drastically cheaper but $10-20 cheaper is still being cheaper. And the fact they dont have hidden fees like many of the other "popular highly reviewed" competition seen on Yelp. What I mean is, some places no matter where in the Bay Area you are delivering to (even if they are based in the same area you will be delivering to), they add delivery surcharge of $10 and goes up from there. And if you rent the cotton candy machine, some places don't include the cones or the sugar unless you pay extra. With Jump N Party it was all up front cost, no hidden fees, and I did rent a cotton candy machine and it did include cones and sugar. I booked fairly late (about a week before the event) and Kenji was able to accommodate. Communication was always very quick. On the day of the event he got there right on the time promised--in fact he beat me to the location. This is also a difference from other rentals as some places are very strict with drop off and pick up times. Kenji basically was nearly open to any time. This is a big deal if you are renting a location and there is an event before hand and you can't setup until a certain time. So major points on that. Overall, everything was perfect and had no issues with my experience with Jump N Party. read more

10/10 do not recommend using this company. He does not have a contract or set expectations and will charge you extra fees without your approval as he sees fit. He did not state there was a cleaning fee and charged me $40. read more

I highly recommend Jump N Party and Kenji! He was very prompt, had good communication, and we especially appreciated his thoroughness and attention to detail. He went through everything we needed to know about having a bounce house set up all day. He was even able to get us a bounce house with a slide at the last minute, which was a great upgrade. He cleaned the bounce house very thoroughly as well. We will definitely book with him again! read more

Revised **Review** is for service provided on May 2011 I wanted to try a new vendor and Jump N Party was the one I chose. I spoke with Kenji and in the beginning he was professional and seemed like someone who you can work with. I was completely wrong with the professional part! How I found JumpNParty was I searched on Google for a specific jumper and low and behold the specific jumper I found was in the results page. When I clicked on the link, from Google, it linked me directly to a webpage on JumpNparty website. I called the number at the bottom of the webpage and Kenji returned my call and I asked him if he has the specific jumper I was looking for which was on his website available for rent. He said yes, it is available. I double checked and said this is the specific jumper I see on your website and it's available. He kept saying yes. So I booked it. When it was delivered to my house and setup it was not the jumper I wanted at all. It was close but it was not exactly the same jumper I saw on his webpage. I called Kenji and mentioned this to him and as I was talking to him, I could tell he was trying to sway to indirectly put blame on me that I ordered the wrong jumper. After searching on Google again and typing in the name of the jumper in Google I clicked on the linked which redirected to the specific page on his website which showed the jumper I wanted. After reading the details to him and then investigating the specific page Kenji told me it was his wholesale page for "sales" of the jumper. Then Kenji proceeded to tell me that he does not even sell jumpers anymore and that this page should not even be up on his site. Kenji then proceeded to tell me it was my fault! I am responsible for this. This upset me because, as you never blame a customer at all and try to do your best to accommodate in some form, secondly, you admitted the webpage for wholesale products should not even be listed anymore. He told me I should have not navigated to the sales page. But I never did! The sales page, which he said was not supposed to be there, to begin with was crawled by Google and provided a link to the jumper I was looking for. So I did not navigate his website. Obviously he did not understand that when you search on Google, the results of the search do not necessarily go to the homepage of any websites. It can provide a link directly to a specific page. In my case, Google provided me a link which directed me to a link of a page which showed jumpers which were really for sale but he did not have a wholesale business anymore. What a joke to get blamed for something which was not your fault and also when people do not have the patience to try and understand because they think they are too busy to do so. My issue with Kenji, was the impatience, rude customer service and most importantly, blaming me, as the customer as it was my fault that I clicked on the wrong page which was not for jumper rentals but was for jumper sales which he does not even do anymore. He frankly told me he did not care about what I thought and it was my choice to keep what I have or wrap it up with no fee. The funny thing is he made it sound like he was doing me a favor by not charging me for wrapping it up and taking it out For the time of mine that he wasted, it was probably worth it for me to have just spent $2000 to buy a jumper and donate it my local YMCA. I normally do not like to take the time to post a long messages like this but I want to make sure the that the lady who wrote a review about her getting pressured to rent the jumper or she would get charged a cancellation fee when in turn he told her several times he wouldn't. I take a couple things into account here. 1. The jumper, which was the wrong one, I ended up keeping anyway just because I did not want to deal with wasting any more time trying to find another. Kenji knew this so he had leverage on this one. 2. Kenji's attitude is typical of a someone who concentrates on the sales but not necessarily on the actual customer service of the product they are providing and the misinformation of what his (not so well maintained) website was sharing. 3. The overall experience was half star, because I enjoyed speaking to the guy who delivered the jumper and because the jumper itself was working as it should. My final thoughts if you rent from them or anyone else. MAKE SURE YOU GET IN WRITING OR NOTATE EXACTLY THE JUMPER YOU want to rent If you decide to rent from him, hopefully you will not have any issues and will not be treated like a person who had no idea what they were doing as he did. His unprofessional manner, demeanor and lack of effort and time in problem solving the customers' needs to be improved. Trying to talk his way into putting sole blame on me was just outright awful and ridiculous! I will make sure to let me friends know about my experience so at least they are warned. Read the other negative reviews, unfortunately we share similar service read more

I've been recommending Kenji and Jump N Party to all of my family and friends! Best prices and INCREDIBLY easy communication with Kenji made my nephew's birthday party go off without a hitch! We were concerned there might not be enough open space in the backyard for the jumper, so I asked Kenji about driveway set up was possible in our situation and he said it would work. When he arrived, he checked out the backyard and found that we did have enough space after all, so it worked out perfectly :) Will definitely be calling Kenji & Jump N Party again! read more

Jump N Party is fabulous! Really nice people, very clean rental, and prompt! And not to mention the party was a blast with the things we rented! For some reason, when I think of renting from places, I always think that something is going to go wrong - they'll forget, they'll get lost, they won't have something. But not with Jump N Party! If you have to rent fun party supplies, I highly suggest Jump N Party. read more

Jump N Party - Sumo Fun! - Photo Booth Rentals Near Me

Needed a Bounce house to keep the kids entertained during our Baby Shower . I looked up lots of rental companies until I came across JUMP N PARTY Rentals , selection was good and the price was very reasonable .The entire process for booking the rentals was also very easy and straightforward. The weather all of a sudden was not favorable and Kenji graciously accommodated our last minute requests to include canopy tents . Kenji and his team were very professional and were open to any setup suggestion considering the storm and bad weather . I would definitely reach out to them for my future bounce house or tent needs . read more

No stars. This guy's idea of customer service is to yell and threaten you if you do something he doesn't like. I reserved a party game and then canceled within 15 hours, leaving a very polite message and thanking him for the help. He called back to let me know that it was "not cool" to cancel and that he suspected from the beginning that I would cancel so he never reserved the equipment for me, then hung up. I called right back (he didn't answer) and left him a message letting him know I didn't appreciate the scolding and that he really should have a better policy toward reservations and cancellations than simply getting mad at prospective customers. He decided to call back so we could argue and really get loud. Fun stuff! Then he threatened me "I know where you live.." Kind of ominous. I would recommend you steer very clear of this guy. read more

I ordered a jump house and another item a couple months before my event. As the date approached, I noticed that the weather reports did not bode well for the day of my event. I asked Kenji 2 or 3 times about his policy on cancellations and how much notice I needed to give him. He said I could cancel up until a couple hours before the event. He said he wouldn't dare charge me for items I did not use if I did cancel. However, when I called him the night before the event to cancel, he went off about how I was losing him business; how he could've rented those items to someone else..... After he yelled at me, I decided not to cancel. Everything went smoothly for my event but I thought Kenji's attitude was very unprofessional. He reassured me that I could cancel but blew his top when I tried to. They're a nice company until things don't go their way. read more

!ZERO STARS! No customer service skills. *Update* Kenji continues to harass me with phone calls & messages and I reported him already 8/23/16. Review is for the owner Kenji and not his two associates who set up the slide. I reserved the big water slide with a pool at the end. The cost was $350 (slide) +$40 deposit. Two guys came on time to set it up (no issues with these two guys, very helpful and honest). We initially wanted the slide to be placed in the backyard. However, according to Kenji the owner, and from his recommendation, he advised the two guys set up in the front of our house since they're the expert. Right off the back, the two gentlemen shared they had trouble connecting the pool to the slide due to velcro issues (you can see the slide is old and worn out). They warned us the velcro does not stay and will not stay and that I should warn our guests/sliders to jump over the velcro area and avoid it. (I'm thinking, we are going to be having issues and my guests/sliders will be stepping over this part and somebody's going to get hurt, especially 4-5 year old kids). The initial set-up had the slider area parallel with the sidewalk. I can already see from the way the slide was set up, that it was going to be a safety and liability issue because I had my husband go down the slide when the set up was finished, to test it out. When he was sliding down, his body was shifted towards the sidewalk as if he was going to fall off and into the concrete side walk. I addressed my concern with the 2 gentlemen setting up and they shared they have another party to go to and will not have time to adjust the slide. I called the owner Kenji and discussed my concerns and that this was going to be a liability issue. I told him that I won't be able to use the slide and will not allow any of my guests on the slide because the set up was not safe. After this discussion, he talked to the 2 employees and they agreed to turn it the opposite way as long as I had at least two others guys on my side to help move it. I told him I had three guys available to help out and so they turned it around (with the help of our 3 guys). Once the slide was re-positioned, it appeared to be safer since the slide was now on the opposite end. However, I was still troubled with the slide because of the velcro not staying attached to the slide because it was so worn out. (In my opinion, the slide is so old, it should be trashed and would continue to be a liability to others who want to rent it.) But since it was already forewarned to me that the velcro was having issues and will not be attaching to the slide appropriately, I'm going to perceive it as "this will by my problem the entire day with my guests and I'll have to stand watch to warn everyone." Once we filled the pool with some water and had some more test slides, the velcro seams began to burst away from the slide and was becoming undone. This caused the pool to deflate, which was another concern I had. Then, after a few test slides, the slide and pool itself was sliding more and more to the side walk since it was not secured down properly. (I know this because one of the guys mentioned they had stakes to stake it down to the grass and I said I would like that, however because of their tight schedule, running to set up another party, they did not have the time to stake it down.) They left us with "a" sandbag so we can attach it "ourselves" to secure the slide/pool. Well, I'm not the expert here-they should have taken the time to secure it properly so that I would have one less issue. They assured us the slide/pool will be fine. (No, it was not okay because we had to use our own equipment and creativity to tie up the pool and slide-using our own tie down straps (with cranks) to keep the pool and slide from moving any further. This only helped temporarily until everyone got tired of the pool not functioning appropriately and just stopped using it overall. Set up was done approximately 11:40am and our guests did not arrive until 3pm. We stopped playing with the slide/pool before 6pm and the water was turned off by 5pm. That was literally, 3 hours for $350 for us. Kenji was out in the front yard rolling up the slide and I came out to address some of the concerns. He said, "You should've called me." His employees assured me there was an ongoing issue with the velcro and there's nothing that can be done. I didn't think there was anything else he can do and I am stuck with the slide anyway. Yes, I should have called Kenji to address concerns, but if your staff says there's a problem with the velcro from the beginning, they shouldn't be renting out this slide period with all of its issues. That's just "COMMON SENSE"- in Kenji's words. It's just "COMMON SENSE" to maintain the integrity of your jumpers and replace the velcros. Wouldn't want anyone else hurt from the velcros. See Photo Kenji called to apologize after this review on 8/14/16 and begged me for half a star or 1 star. read more

Jump N Party - scratches all over their bodies due to the Velcro not securing appropriately. Results from renting the big slide with a pool. - Photo Booth Rentals Near Me

Was looking for a specific jumper and jump n party had plenty to choose from at a very reasonable price. I ended up renting a jumper chairs and canopy. I booked only days before the party and Kenji was able to accommodate us. He was even able to add items during set up. He's flexible with set up which works wonders when you have so much going on. It was a pleasure working with Kenji and Phil. Definitely recommend Jump N Party and will be using them from now on. read more

We used Jump N Party in July and loved the service. My husband decided one week before our son's birthday that he needed a jump house. I called about 4 different places and none sounded interested in helping me select a jump house. Kenji was pleasant on the phone and very helpful (he described every jump house and gave me prices and availability) and made sure we had a pirate banner. Kenji called the night before and asked to drop off the jump house that night. When he arrived he set it up, cleaned it and went over all the information we needed to know. My son LOVED having this "extra" night. Will defiantly rent a jump house from Kenji again. Helpful, pleasant and on time. Simply wonderful to work with. read more

We made arrangements with Kenji about a month before our child's First Communion celebration for 40 people. We are happy that Jump N Party had our chairs and tables delivered at the time we asked for and were hauled away after the party. We'll definitely call Jump N Party again for party rentals. Thank you so much! read more

I've used this company about 4 times (just used them this weekend) I have always been extremely happy with their service and professionalism. Whenever they are really busy the on the weekend they tell me they may deliver early and pick up later and there's no extra charge (I had another company one year that delivered the jumpy 2 hours earlier and they said they will need to pick it up 2 hours earlier..even tho I had ordered it to be picked up at a later time.. I was not happy with them and would never go with them again).. Anyways, I had a mix up this past week where (I think I gave kenji the wrong date) and they were delivering on the 8th (but I needed it for the 10th).. They were there ontime but I talked to them and they didn't have any problems delivering the jumpy for the 10th (but they had a lot of jumpers out, so they actually dropped the jumpy off on friday.. no extra charge).. Love these people!! Will always use for my jumpy house needs!! :-) read more

Needed a bounce house for our block party and wasn't happy with the prices and selections available until I came across JUMP N PARTY RENTALS. They have a great selection and I found exactly what I needed for half the price of the other sites I found. Kenji took my reservation and his crew was right on time. They set up and made sure to spray and wipe the inside amd outside before the kids went inside. At pick up the crew arrived at the perfect time and wrapped everything up in 10 minutes. GREAT COMPANY & I WILL BE USING THEM FROM NOW ON!!!!! read more

Weather on Saturday was going to be 100 degrees so I decided to rent a jumper for my children last minute looked up a few company's and called and no one could deliver day of. Jump N Party was my last call and the owner fit us in, delivered a brand new jumper and at an affordable price. Great customer service and my children enjoyed it for hours on an extremely hot day. read more

We rented the water slide jumper. Customer service was great. The owner also included tables and chairs. The equipment was clean and looked great. I will definitely rent from them again for our next event. read more

We rented a snow cone machine for our son's birthday from Jump N' Party. However, when they showed up, the driver told us they didn't provide all the supplies need to make snow cones -apparently, they only rent the machine and cups. My wife declined to take the machine. She called the office to explain why and what happened next was amazing. Instead of apologizing for not being clear, the guy on the phone started berating her for being "clueless" and "a joke". WTF? After hearing this, I called Jump N N Party back to say we wouldn't be doing any future business with them and he said "Good, we don't want your business." At that point I told him we would be sharing this experience with the Yelp community. *** Just read the owner's response, even more classic. They never provided a delivery time (that's why we weren't there) and never explained what supplies we needed to provide. There are a lot of other party supply vendors out there, I recommend picking one of them instead of Jump N Party. *** Here is the private email sent by the owner. Like I said, if you have a choice, go someplace else. 10/26/09 "Classic response LOL" "Hey clown, Why would I show up with NO delivery time scheduled??!! THINK ABOUT IT, DUHH" *** read more

After reading stellar reviews of this company on Yelp, I decided to contact this company for rental information for an upcoming party. I e-mailed a few standard questions regarding set-up and pricing (and included party day/time/etc) and I promptly got a reply to call him. I promptly called and left a voicemail but never heard back from Kenji. Very disappointing. read more

Kenji and his team are awesome! We have used them several times for our girls birthday parties and everything's always been great. He often books up on his delivers and we get the bouncer the night before the party for no extra cost which the kids love. The jumpers are clean and he has a great selection of themed fronts for any party theme. read more

I talked to Mr. Kenji today - by accident - I found him on Craigslist... i am shocked by the reviews! Although Mr. Kenji did not have a water slide on short notice for me he was extremely helpful and provided a lead to another vendor to work with! I truly appreciate the assistance! read more

I had a last minute event and was searching for party rental places and came across Jump n Play on Google. I called Kenji and he we extremely helpful and friendly. He was very accomidadting with our schedule and was reasonably priced. We will definitely use him again for future events! read more

Jump N Party is the best around!!! Kenji was professional, courteous and helpful. They had the exact jumper my daughter wanted and for the day and time we needed it. The gentleman, Santiago, that brought and set up the jumper was very friendly and knowledgeable and the setup was smooth and professionally done. We have used them for our block parties and this is the first time I am using them for a personal party. I HIGHLY recommend them for your next jumper needs. read more

Great, friendly service! Reasonably priced (super important since I was working with a tight budget) and on time in both delivery and pick up of the bounce house. I definitely recommend Party N Jump and I will, for sure, use them again for future rental needs. read more

Kenji is super nice, professional, and on time. Very reachable over phone. Clean jumpers!!! Would absolutely use him again for our next party read more

Amazing! We hired Kenji for our baby shower last minute and he came through. Such a nice individual to work with. Showed up right on time and had everything set and ready to go within minutes. Was very cooperative and gave us exactly what we wanted and more. I shopped around quite a bit and finally came across Kenji. Not only was his service excellent, but he'll match and beat any price out there. Couldn't have asked for a better experience. read more

Amazing service! They came through last minute with reasonable prices and very professional! They checked in to make sure everything was okay and left instructions for the rental I had! I would recommend this service! read more

I want to thank Kenji and his crew for their Jump N Party and their excellent services. We had a 2nd birthday party for my granddaughter that went absolutely perfect especially with the rentals of a castle jumper, several tables, and 30 chairs. I highly recommend the rental services of Jump N Party !!!! read more

Great service ! Fast and reliable with great prices ! I would rent from again from my next party.