I rarely write reviews, but this experience was serious enough that I feel people should know about it.
I was recently invited to an event in Sacramento and had an unpleasant encounter with a private security officer, J. Vaccarro. I am not commenting on all security agents--my review is specifically about my interaction with this particular officer.
There was a situation in the parking lot that could have been handled the right way and in a professional manner. Unfortunately, Officer Vaccarro's behavior was completely unacceptable and intimidating. I was attempting to address a concern, but instead of responding calmly, he became increasingly aggressive, raised his voice, and threatened me.I specifically asked him to stop yelling at me, but he ignored my request and continued yelling. I was extremely upset with the way I was spoken to and treated.
I called the company to talk to a supervisor and left a message with a dispatcher. They never returned my phone call. Absolutely unacceptable! Security officers are expected to handle situations professionally, respectfully, and without intimidation! read more