CAUTION. THIS BUSINESS IS NOT LICENSED. horrible experience. he arrived over an hour late then proceeded to start working on the job without our permission. he gave us a different name each time CHAD, JIMMMY, or whatever his name is was unprofessional and unqualified. he later found out where I worked and stalked me at my job. I highly do not recommend this psycho read more

We called Chad at Nor Cal Leaks yesterday, and we were shocked that he was able to come out yesterday, he spent 45 minutes finding the leak , and 3 hours to fix it. The last time we had a leak it was a nightmare. American leak Detection took several hours to find the leak and the leak wasn't whe re they said it took two days n o water and alot of patience. So having Chad come out and find the leak and fix it in one day was a breath of fresh air. The cost reasonable specially for the amazing work he does. If you have a leak call Chad at Nor Cal Leaks. read more

Chad came out the same day, amazing!! He surveyed our property and found the leak within the first hour! He also identified that we didn't have a main shut off that was available for the house....we only had the city turn off valve at the street. So he will fix that and also offered to switch out a hose bib that was old included in the price. Great guy and honest work. read more

AMAZING!!! if you have a water leak, don't even hesitate, call Chad! The other day my Flume App started blowing up on my phone alerting me to a water leak somewhere on my property. I live on about 2 acres, so needless to say, I was pretty panicked. I literally googled Water Leak Detection and followed the reviews to Yelp and called Chad at Nor Cal Leaks; he came out, very quickly determined where it originated and then spent the rest of the day fixing it. By last evening my Flume app was happily reporting there was no longer a leak and I was immensely relieved. Thanks Chad and Nor Cal for your amazing service!! read more

I am removing my review at the request of Mr. Flora . He seems to think I am the reason he doesn't have any business. I can not comment on his ability to fix leaks so I'll just leave it at that . read more

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Did not show up on time as promised. Had a untrained helper do the work while he sat in truck. Wanted to be paid after they supposedly finished work and it was now dark. After telling him we would pay in the am (10 hours later) when it was confirmed that work was completed, he started yelling at us at doorway telling us how he needed money. We found the next day that there were many repairs after his work was supposedly completed including replacing the plumbing he installed and rewiring the automatic sprinkler system that got compromised in his "repair" Whole experience was a nightmare read more

Chad has been servicing our home in Santa Rosa for many years. He first visited our home to figure out a complicated problem and then was able to promptly fix it at a reasonable price! Since then he has been our number one plumber to call. He is very thorough and explains what he is doing. Affordable prices and a generally nice guy! read more

Had a leak between the water meter and my house. Chad from Nor Cal Leaks came out on a Friday to assess the situation and let me know the best course of action would be to replace the water main line from the curb to my house. He gave me an very reasonable estimate to replace the line with 3/4 inch PAX pipe as well as all the needed attachments and a brand new shut off and hose bib and copper line going into house. He came back on Saturday with Jimmy to dig the trench for the new pipe. My soil has a lot of clay and is super hard to dig into, so it did take most of the day Saturday and they even came back Sunday to finish up and get everything done. Chad does great work, communicated well, and got all our plants put back where they go and cleaned up everything to make our yard look even better then it looked before! I highly recommend Chad and Nor Cal Leaks to fix your water problems! Thanks Chad! read more

We had a leak in our front yard that needed to be addressed quickly. I called Nor Cal Leaks and Chad was able to come out the same day and take a look at the problem. He not only found the issue but also fixed it in the same afternoon! You could hardly even tell where the hole had been dug to get to the leaky pipe. He did a great job putting the dirt and grass back in place. We were very happy with his fast service and good work. He was also very reasonably priced. Of course, a leak company isn't one you want to have to call on a regular basis, but if we have any leak issues again we wouldn't hesitate to call Nor Cal Leaks. read more

I am conflicted about leaving a negative review because I like Chad and think he is very hard working. But ultimately he did not deliver and still charged me in excess of the original amount quoted. Initially he quoted $450 to find a main line water leak and $250 to fix it ($700 total). But three visits later he indicated the whole main line needed to be replaced, and charged $900 for his effort leading to that diagnosis. I understand people need to be paid for their time, but really feel a compromise should have been made since the deliverables were not met and I was in the exact same position before he started the job. That said he did provide some discount on the quote to replace the main water line - totaling about $4300. I think that Chad/NorCal would be more than great at taking care of simple and straightforward jobs. There were some aspects of my situation/property that were more challenging and unique. But I do think that the bad water line diagnosis could have been made much more quickly and for a lot less than $900. One last minor point but possibly a negative for some people. I did get the sense that Chad was squeezing my in between other jobs. He was here multiple times for short periods in the evening and in the dark. Perhaps a bigger block of time could have led to a swifter diagnosis and less costs. read more

We had a mysterious underground water leak. I called Chad and made an appointment. He arrived on time. Chad found the leak 3-feet underground. He had to dig out the broken pipe and replace it. It was a tough and long job. Chad finished up about 9pm to make sure we had water service. It's been about a week since the work wa completed, and we have no leaks ! read more

It was a late Friday afternoon and Chad was responsive immediately indicating he could come out and check for the leak on the property. He found the leak and said he could fix it as well. It was great that I could have 1 person do it all!!! He was on time, cleaned up the dirt where the digging occurred and was very pleasant to discuss the situation. read more

The BEST. honest and hard workin. Works hard plus Chad is super friendly great work quite trustworthy

We had an invisible leak that started less than a gallon/hr but over 5 weeks of phone tag with the water company and many plumbers.. various visits with little progress, the leak grew to almost 8 gallons/hr around the clock! I was at wits end in trying to find someone who could fix the problem and stop my water bill from being astronomical! So lucky to find Chad who unlike other plumbers, was quick to respond, willing to come to lake co the next day, had the equipment to find the leak, and fix it on the spot without having to return. Leak detection was not cheap, but you can't really put a price on peace of mind and ending a weeks-long stressful situation. Will definitely call Chad first, next time we have a plumbing problem! read more

Chad is a very sweet guy. Very talented at what he does. Not many companies out there like this

Chad was professional and guaranteed to find a leak at our home for a flat fee unlike the other quotes we got. He not only found the leak outside but fixed it the same day. Then he helped us with two other plumbing projects in creating an easily accesssible water shut off at our house and then dug a trench and re-directed some pipes outside that were affected by the Glass Fire. He was reasonably priced, efficient, smart and on time. He also came all the way back to check our toilets when we were having an issue. Definitely recommend him and his problem solving abilities. read more

Chad was an angel to our family. He was so fast to respond to our gas leak. I called around lunch time and he was at our home SAME DAY a little after 5pm. He worked a long and late day to get a head start on diagnosing our gas issue. With a family of 5, getting gas turned back on can't happen too soon and when Chad arrived it felt like he cared so much about our issue, he was so invested to troubleshoot. We had already had another group out that didn't figure out the problem and Chad diagnosed and fixed it in 24 hours. On top of all this, his prices were more than reasonable. I am so grateful for Chad's professionalism and overall passion he has for what he does. It is so unique to find. read more

Chad responded immediately to our kitchen plumbing leak when we had an emergency he came and stopped the leak, cleaned up, and repaired it under the house, saving us a lot of stress. I highly recommend this business. read more

I had a leak from the main to my house and two local plumbers told me there was no way to detect the leak other than digging up the pipe. Not only that, they had the craziest plan to repipe the house that was going to be very expensive. Luckily, I called a guy from American Plumbing and he recommend Chad Flora, a leak detection specialist who did have the equipment to find the leak. This can save a lot of money and mess. Unfortunately, my pipe was ancient PVC and the whole did need replacing. Chad had it all repaired with the latest Pix hoses and he also put in a new faucet, and capped the old intake and put in a new one. He works fast and clean, besides being a very nice person who is very reasonable about prices. I can't recommend him enough so if you're having plumbing problems, and I hope you never do, call Chad first at 707-974-5318. read more

Chad at Nor Cal Leaks was able to get out to my house to assess a leak the same day I called him. He began repairs the next day after sending over an estimate. It required tearing up a flagstone patio to access the leak, and he left it looking as good as before. He also discovered a second leak which he also handled. I recommend using Nor Cal Leaks. read more

We called Chad when our garage flooded. Water was coming in from the roof, walls and floor! He came immediately and within days had fixed everything for a very reasonable price. He is an expert in dealing with water problems--and a delight to work with! He explains everything, is meticulous and can't rest until the job is completed to his high standards. Highly recommend. read more

More often than not, we save reviews for when service was disappointing or bad. But it's really important that we recognize exceptional service. We smelled gas in our kitchen on Christmas night and had to get PG&E to turn the main off. I reached out to a number of plumbers here frantically, including Nor Cal Leaks, all through the night and morning after. Although I had already booked someone to come in (this person was not highly rated), Mr. Chad Flora called, left a voicemail, and also texted. For some reason, I felt much more comfortable with his company and decided to have him assist us. Mr. Flora was professional, knowledgeable, clearly highly experienced and has state of the art tools/detectors to complete the job. He was right on schedule as he had promised. You're not getting a novice! I was impressed with his diligence, his thoroughness, and his patience, including speaking on the phone with PG&E to ensure they expedited turning our gas back on. I highly recommend Mr Flora of Nor Cal Leaks! We're definitely keeping his contact info. In fact, I'm planning to have him come service our tankless water heater! read more

I called Ted for a natural gas line job. Although I was out of the area, she was very accommodating to assess my situation through the pictures I sent him as his response time was very fast. The quote I received from him was sent in less than 5 minutes and seemed to be very fair comparative two other offers that I had received. I would definitely recommend him for those in his area! read more

This company found the leak, another company came out to fix it 3 weeks ago and it the problem has not be rectified I find this weird as they had help finding the leak and it has not been fixed. read more

Chad from Nor Cal Leak really helped us out with a meter leak problem at our condo in Cotati. He made himself available the day before Thanksgiving, spent all day in the rain and gave me updates throughout the progress of the job. He is honest and stated clearly what the cost would be . If you need help, call Chad! read more

I contacted Chad about an irrigation leak. He provided a good explanation of his services to me on the phone, so I hired him. He kept me informed on the day of arrival. He found the leak pretty quickly with his equipment, and repaired it. At the completion he did a good job putting the landscaping back in place (a bit of a challenge since he had to dig under a bush). He also took the time to help map out the location of all of my underground pressure pipes for future reference. Chad is great to work with and I would hire him again if needed! read more

Chad responded promptly. Identified the leak under our kitchen island slab. He recommended the solution and put tape on the floor to guide our contractor. After opening the floor his spot was perfectly placed.. It couldn't have been better! read more

I called Chad and had him check out a leak on my main water line. Chad came out, located the leak, and was able to fix it. The leak was in a difficult location, but Chad did a great job and was able to fix it without any problems. I appreciated Chad's hard work. Very relieved that the leak was fixed! read more

My gas was turned off by PG&E, because we had a underground gas leak. I was stressed out, because I was concerned about my elderly parents at there age and having medical conditions in winter having no heat or hot water was a great concern. I found it difficult to find someone who does underground gas leak detection. And when I did find a company, no one could come out right away. I was happy to find Chad Flora at Nor Cal Leaks. He came right away and was able to find the gas leak. He has the most up to date & precise equipment to detect leaks. He spent a lot of extra time and effort to resolve our problem. My parents and I are grateful for all his help. I would highly recommend Chad Flora at Nor Cal Leaks. read more

I had 2 leaks under my 18 inch foundation which my first plumber couldn't detect. Chad Flora of Nor Cal Leaks came right away. This was an emergency situation. Chad had the equipment to locate the water leaks and able to get the necessary people to get the job done and quickly. Chad was knowledgeable, professional and we received fantastic service. I would rate him a 10 plus if I could. Also, Dry Force Gil was recommended to help and he was most excellent also. So if you have a water leak give Chad a call. I would, should I have another water leak problem ;-) Excellent Professional Service ;-) Thank you Chad. S.Josephs read more

Chad knows what he's doing and really cares about doing a great job for you. We had a leak and really high pressure. Even on the phone, you could tell he was very knowledgeable and able to explain things very clearly. He the got the right job done in the least amount of time. And now we have no leaks! Woo hoo!! read more

I called and Chad said he would be with me between 1p-3p the next day. Never called, never showed up, I had to do all the chasing and he made excuses about having not had a day off for 28 days - perhaps he should've thought about that before committing himself, not showing up and leaving me without water for 2 days. AWFUL EXPERIENCE, WILL NEVER CALL OR TRUST THIS COMPANY AGAIN AND WILL. ENSURE THAT I STEER PEOPLE AWAY FROM THEM. DISGUSTED AND APPALLED. read more