Someone backed into my car in a parking lot. 518 took care of the insurance issues and did a great…read morejob on the repairs. They also advised me that the insurance company was liable for the child seat if it needed to be replaced, which the insurance company did not tell me about. I am very satisfied and will go back again if needed.

My experience with 518 Collision was exceptional! After the initial phone call to my insurance…read morecompany Max took care of the rest. Kamal does great work and is very proud of his work. They make a great team! I highly recommend 518 Collision!

Amazing customer service and Amazing job on the repair, just amazing. Definitely a gem in Troy…read morewhen you need body work. Thanks

Excellent service at a very reasonable price. The car looks like new! I highly recommend.read more

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Smitty and his son, Josh, just did the third vehicle we have brought to them, one a company…read morevehicle, and they did an incredible job in a shorter time and at a great price! Don't go anywhere else!!

They did numerous parts of my Mustang and it looks amazing and perfect…read more It's a 2012, and I was really concerned about them having so many things to repair and about the paint matching. Everything looks perfect. The paint matches perfectly. I took it to an informal car show last night to show it off. I added photos, but the color looks different. It's actually a perfect match, which is an impossible feat.

Great work, great people, quick and top notch repairs! I highly recommend Hart's. And Enterprise…read moreRental is right down the street to get you a rental car so it's convenient..

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

The staff were friendly, courteous and very professional. The repairs by Troy's Best to our Outback…read moreappear flawless and the vehicle was ready on the day scheduled. Even my wheels were washed & shined , while the car interior was detailed clean as well. I certainly would not hesitate to recommend them to others.

He has done three repair jobs for me and is just delightful to work with. He tries to save the…read morecustomer money if at all possible.

Tony and crew are amazing when it comes to body work and repairs! a perfect match in color and…read morefactory like new finish! This is not the first time we have used Tony and I thought I should share how amazing he and his experts are. Great estimates, great service, great to do business with. He now has a lifetime customer!

Came in last minute on a Saturday, they were really nice, saw me immediately, and fixed my issue…read morefor a really reasonable price. Highly recommend!

My son's car window was completely shattered after an unfortunate break-in incident. I was stressed…read moreabout finding a shop that wouldn't overcharge or use cheap aftermarket parts. I called Sharif Auto Repair and they gave me a fair, upfront quote right over the phone--no games, no surprises. They got us in that week, replaced the window with genuine OEM glass, and the work was absolutely flawless. The fit is perfect, seals are tight, and it looks exactly like it came from the factory. The job was done faster than promised, and the car was finished clean and they were professional the whole time. Real expert craftsmanship here--the kind you don't see at the big chain places. Everyone I dealt with was friendly, knowledgeable, and clearly takes pride in what they do. If you need auto glass or any repair work in the Albany area, go see Sharif first. You won't be disappointed! Thank you, Sharif team--you turned a headache into a completely painless experience. We'll be back for anything else we need. I have more work on the same car next week and will update regarding the paint and finish work.

I'm a repeat customer of Kaiser's Body Shop and I'm always amazed as to how professional, courteous…read moreand friendly Steve and the entire staff are. The work done on my truck, not only is extremely well done, but they are proud and caring about their workmanship. They truly want you to be happy with the finished product...and there is NO way you wouldn't be. They also find the most reasonable/cost effective way to service your vehicle. I highly recommend Kaiser's---they go out of their way to make sure you are satisfied. Thank you...you guys are the best!! Mary K.

This Shop is absolutely fantastic. I could go on for ever on how great their service is. I have…read morebrought my vehicle over for both minor and major body work. Each time, my car comes out like it is brand new. To me it even looks better! The employees are great. They are willing to work with you on anything. If you want anything done or taken care of, they will handle all of it. Both of my repairs were due to accidents and I never had to worry about a thing. Everything always looks and functions perfectly. No issues at all in regards to how the new parts look in relation to the rest of the car. I can get very attached to my car and I am always a bit nervous taking it anywhere Hopefully, I will not need any more repairs but if I do I will be back. If anyone I know needs repairs, I will tell them to go here.