The service in this paint store was phenomenal ! My daughter and son-in-law needed some paint…read morematched up in several rooms of their home. My husband cut out a small square in each room and we took them to Paintland. The gentleman there was so kind and informative. He matched the paint up to the original colors and it's almost impossible to tell the difference. We're heading back to get paint matched for several more rooms. What a great experience! Also, we were told about parking in the rear of the store, which avoids fees on the street in fron. Nice thing to know!

Another reason why you should shop local! Bought a few 5 gallons of paint a week ago. They told me…read moreas long as it's not opened. I can return anything I don't use. As you know a 5 gallon bucket of paint is quite heavy. I went to return 1 gallon and I could not find parking in front and there was no way I was getting it in my self from parking elsewhere. Called the store and they told me that they have a parking lot in the back and told me exactly how to get there off of Personette. 15 years I've been coming here and I have never known they had a lot in the back so a good FYI for everybody to know. I get there and the gentleman was waiting out back for me with a cart. I can never say enough good things about this store. They are always very helpful and they always go out of their way and this is why you should always shop local especially for paint at Paintland!!!

They have a nice selection of inventory. The staff is friendly, very helpful, and knowledgeable…read moreabout what they have in stock and where to find it! I've been going to Ace/Caldwell for lots of years. The gentlemen who work there are top notch.

Lies & Theft. Go to Home Depot instead…read more Given my situation I ordered curbside pick up and while two "in stock items" were canceled before I could even pick up my order. I still showed up to pick up the three remaining items. I should've known something was off when the store didn't actually have a curbside pick up area. I pulled into a parking spot and call the store as directed in my order confirmation email. Not only was I told there is no such thing as curbside pick up, they would not cancel my order unless I came into the store. Two weeks later I am still fighting to get the card charges reversed. I did go to Home Depot later that day and got my entire order for $24 less and picked up in a clearly marked and well lit curbside area. Ace is the place - where you don't want to go.

The Sherwin-Williams on Passaic Ave in Fairfield, NJ, has terrible customer service. The assistant…read moremanager, Meghan ignored me while on the phone, and I waited 10 minutes without assistance. I left and went to the Parsippany store, where the staff was professional and helpful. Skip Fairfield--go to Parsippany instead.

Someone in my family stops by just about every other day to pick up additional paint for our 3,700…read moresq. ft. new construction home. We went with Adam's advice to meet with the SW color consultant, Rebecca, and she has been a godsend. We had narrowed down to all our room colors and it was really helpful to have Rebecca in-home to help us tweak based on the lighting and direction of our home/light sources. Rebecca has continued to be available via text to help as we continue to paint and modify. Every time I go in the store and see other customers hemming and hawing over paint chips, I'm so glad to have Rebecca's helpful advice in my pocket. In addition, Adam, who is always there, is so nice. He always tries to help us get the best discount/pricing and has stayed late to help us when we rush in from our commute back from work. Adam is so patient with our questions and paint requests. There is another SW store closer to the new house/job site that we went to once but we always drive over to the Fairfield location because of Adam and the friendly and attentive service he provides. We are so looking forward to the end of our build but this SW store is one of the places we'll miss frequenting :)

I have used Elite to paint my home four times - 1. For my living room, dining room, hallways and…read morepowder room, 2. For my newly removed master bathroom, 3. For my bedroom and adjacent hallway and 4. For two upstairs bedrooms. That's speaks for itself. You don't repeatedly use a vendor unless they are above and beyond. And they are! Elite does excellent work and is fairly priced. Tony, the owner, shows up to discuss your job and provides an estimate. In all four jobs, the price I paid was the estimate. Note, I didn't rely on Elite to choose colors, I spent hours doing that on my own. You have a project manager, texts to remind you of appointments and follow-ups to check with your satisfaction while they are painting. And the jobs are simply excellent. Friends complain about seeing brush strokes, windows that are painted shut, paint drips on the floor. I never had to worry about this. The work is exemplary. I can recommend them without hesitation.

Elite did a great job on my deck and interior painting. The crew was professional and kept the…read morehouse clean. It was great to have a case manager (Danny) to call on with any questions or issues. I got a beautiful paint job and excellent customer service, and will be using this company again.

Honest experience with this store…read more Context: Goal was to build front porch steps using composite decking. Sounds simple right? Guess again. TLDR: Avoid this store at all cost. If you have to use them - watch them like a hawk at every point in the process from account creation, planning, ordering, and invoicing. Lastly, expect to delay your project another month from the inevitable errors they'll make. ____________________ Problem #1: I go in-person, and set up an account alongside writing down my credit card information on a separate form to attach to the account. When it's time to pay via phone, they claim I did indeed set up an account, but didn't have card information connected to the account, which makes absolutely no sense when I simultaneously opened the account and filled out the credit card form. Good to know there's an unprocessed form with my CC information floating around in that store. Problem #2: They insisted I have my contractor bring in the dimensions and plans for my stairs and they would take care of the rest in terms of ordering quantity. Seems like white glove service! Nope. Don't take their word for it. Even with the standard 10% overestimate accounting for error, I was stuck with way more deck boards than I needed, based off of their "recommendations." And all returns require approval and even if approved impose a %15 fee. Nice scam. Problem #3: They mess up my order TWICE. First, they give me the incorrect railing. Second, they forget to order the deck screws. Problem #4: When they take back the incorrect railings ordered, they also suggest they take back the post sleeves by giving us the rationale that the railings may not be compatible with the sleeves. Makes perfect sense to me. Little did I know, they wouldn't provide any paper trail of keeping the post sleeves. When the new railings come in, they don't provide the post sleeves and claim that we picked them up in the initial order. At this point their only solution is that I pay another $400 in post sleeves because they refuse to accept the fact that they never gave us the sleeves the first time. Logically, why on earth would I need an extra set of post sleeves? Do they suspect me of reselling them on the black market? Again, nice scam. Problem #5: They horrendously mark-up their prices. I'm all for helping local businesses, but after they tried cheating me out of $400 for 4 post sleeves at $100 a pop, I decide to check out the big box stores to find alternatives... only to find the same exact post sleeves at Lowe's for $44. Are you kidding me? The funny part is, they claimed $100 was with their "employee discount" to make me think they were doing me a favor. On top of the horrendous customer service, they have the audacity to markup these items MORE than 200%? Laughable. Yet again, great scam.

Pretty good selection of building supplies, mouldings, lumber and other DYI products…read more Staff is helpful and while prices are typically higher than Depot I think the service is worth it. They also offer delivery on bulk or large items.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

Pretty Solid Home Depot with convenient access to Route 46 here in Montville. The Store itself is…read moredecent in size and it has all it's bases covered as far as I'm concerned. I like the layout of this location and while it may not be the biggest HD by any means, that's just fine by me because sometimes those Huge HDs are too freakin big to know where anything is. Even people who work in those places don't have any clue where anything is, lol    Store Associates here are friendly and helpful which also goes a long way with me. Nothing worse than trying to shop in a place where nobody wants to be, including the staff. Those kinda places just bring me down ya know. Come And Get Your Shopping On!!

This Home Depot was very nice. Good size, large inventory, and friendly staff. The place is clean…read moreand organized while it has a ton of parking, and rental vehicles and tools

Sue (at Paintpourri in Chester) was wonderful to work with. She helped me with shades for two…read morerooms. She is very knowledgeable and great follow up. Victor installed our shades and he, too, is A++. These two make an unbeatable team. A pleasure to deal with! Carolee from Mendham

Jonathan @ Hackettstown Paintpourri offers OUTSTANDING customer service! He is so very pleasant and…read moreincredibly helpful with all Hunter Douglas products! The entire store has excellent service and high quality products from paint, supplies, wallpaper and shades! If you need anything they always work with you and never have you wait. This is always my go to place!

I have worked in the customer service industry for over twenty years. When I encounter…read moresomeone who is outstanding I believe in giving them the recognition they deserve. Jill Jurgensen a Color Consultant at Janovic on the Upper East side was exceptional. I am moving into a new apartment and had a color palette in mind but was not certain. After spending endless hours on pinterest and looking through design magazines I walked into the Janovic store without a decision. After a warm greeting Jill asked me some questions and looked at photo's of my new space and of the tear sheets I had. I showed her the colors I originally thought I wanted and within minutes she gave me other options explaining why and how the colors look saturated on an entire wall vs a small sample card. She gave me the new swatches, marked which room each was for, her card and offered additional assistance if I needed more information. I returned a few weeks later to re-assess and Jill was on her break. Although the other consultants offered to assist me I decided to wait for Jill. We reviewed the previous color options and again after some questions she was able to narrow the option to the colors that are now on my wall and I absolutely love. Jill turned an overwhelming decision into a pleasant interaction. I recommend anyone seeking color advice to visit her at the Upper East side Janovic location.

Ordered two quarts in flat. Received in matte. Denied me saying flat and ended up having to buy new…read moreones in flat. Ridiculous

Polite and efficient, Jordan Painting provides quality and professional painting services on big…read moreand small jobs. High work ethic, and great customer service.

Great local painter with straightforward pricing, remote quotes offered (very convenient), pro crew…read more(on time/ great results) and NO mess. Very happy with our finished project for back entry/ closet.