Excellent trouble shooting service. Customer oriented! Thank you, jim…read moreI would recommend and plan to return.

Andy was very helpful and friendly. He swapped out our scooter batteries for us. We drove here…read morefrom Pigeon Forge. Nice pretty drive. Thank you Andy.

Excellent service and fast turn around. I would use him again. Repaired the iPhone 16 pro with a…read moregenuine screen.

Mike is the absolute best! He removed the virus from my wife's laptop in a matter of minutes and…read moredid so at a very reasonable price. This is the place to go for your computer and phone issues!

My cell phone is my life line to family and work most people these days. It was the day after…read moreChristmas and my phone would no longer charge or connect to my charging cord. i phone the store to see if they were open and the young lady on the phone was so helpful and just said bring it in we will take a look at it. I did, and wIth in 5 minutes of taking it to the back, she returned up front she simply smiled and open her hand up to show me that the top portion of my charging cord was "stuck" in my phone. I asked how much it would cost and she replied, no worries. Have a great day! wow, what amazing customer service

Our older IMac was in the process of dying, running very slowly and freezing up often. But it is…read morefar superior to our more modern laptop for doing any significant writing. Dwayne and the crew removed the old hard disk, installed a new solid state unit, and transferred everything over. Service was exceptionally friendly and polite, prompt, and the IMac is working perfectly again. Thanks, fellows!

Surprised at how professional this little place is, and the prices are quite competitive. Not sure…read moreabout iPhone but Android users should definitely keep this place in mind.

I brought in a Samsung s4 cell phone in about a week ago for repair, not expecting a positive…read moreoutcome as three technicians around Knoxville had already viewed the phone and diagnosed a complete motherboard failure and no possibility of repairing the phone. The little shop had three customers ahead of me, so I waited. When I met with the technition, I described the phone's behavior and stated that if the repair were a lost cause, I was not interested in paying a $50 fee to confirm that the phone was in fact broken. He assured me that if he could not fix it, I would not be charged. There was a cue of laptops to repair ahead of mine, so he stated that it might take a while to get to mine- first come first serve. I left the phone with him. I couple hours later i got a call that the phone was fixed. I picked up the phone, and while paying for the repair I asked how this might have been avoided. He sold me an SD card, and guided my adjustment default saving to the card instead of the phone's hard drive. While I can never be guarantees that no failures will occur, at least now I have the photos and contacts saved to SD and easily removable. I thought this was excellent service and this is where i will return in the future.

Excellent service and great price. Highly recommend this business. I dropped my phone and cracked…read morethe screen. The damage was causing my phone to not work properly. My iphone 15 Plus was repaired as good as new.

If you are searching for a local option for your electronic repair needs, look no further than…read moreAER!! You will always get professional, trustworthy service when you take your phone/tablet/computer to him to repair. I recently had an old laptop hard drive repaired as well as leaving a few tablets. He was honest with me about the options to repair the tablets - even telling me that he was able to fix one, but that purchasing a replacement would only be $10-$20 more. Most places would take your money and not even tell you. When I got the laptop home I had a conflict with the type of Comcast internet I have at home and AER not only spent time troubleshooting with me over the phone but also included his world class IT department - both of whom tried for a good amount of time to help me connect to wi-fi at my home. In the end it was a problem with the type of tri band wi-fi conflicting with my dual-band wireless adapter. Which was indeed what AER and his amazing IT department found was the issue. I highly recommend you give Athens Electronics Repair a call for ALL your repair needs, you will be in good hands and will not be disappointed!! Thank you AER - you are a welcome addition to our area!!

Good experience overall, extremely expensive for a phone screen repair ($436) but apparently that's…read morejust the rate for the real apple screen + labor. Fixed my phone in less than a day. Nice guys working there and clean shop.

Walked in with a phone problem....Austin and Noah worked with my phone and were able to get it back…read moreto working order. I was so pleased with my experience with them that I will take every opportunity to recommend them to anyone needing service. Thanks to you both.

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

Only place that had the screen we needed in stock. It only took 40 minutes while others quoted 2…read morehrs. Awesome customer service and very fast! Definitely recommend

damaged My phone While they were doing a screen replacement on my Iphone 13 mini. It started…read morepowering off when opening apps after they put the new aftermarket screen on. I took my phone back in and they tried with another screen and still the same result Mindy I had only gone in and asked for a screen replacement in my phone was working fine other than that all of a sudden after they take my screen off and put an aftermarket one on my phone no longer works properly and then I requested that they leave the screen that they originally compromised my phone with on so I could take it to another store so they could fix the screen and now the power issue. Instead of leaving the screen they messed up with and giving me a refund. they insisted that there's no way they're techs anything Wrong when very clearly my phone wasn't functioning as they did the screen replacement. All they did was money back and shoot me out the door they did nothing wrong which just doesn't add up. I do not recommend coming here even while I was multiple people had issues with their products. I am the last one to make a review but this honestly bothered me so much Blake Dietz 7/19/25

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

Take your devices to anyone but CPR they obviously use cut rate replacement parts from Wish or…read moreTemu. I have had my screen multiple times and never have I ever had as many issues with touch screen recognition as with the POS screen I Kline have which was replace by you guessed it CPR! If you have had a similar experience please share so others know DO NOT TAKE YOUR DEVICE TO CPR . As for the "warranty" you will get MORE use out of single ply toilet paper when you have the shiiiii'

Put a $75 boot on my car when they're not even using their building because they moved locations…read more Looking for the worst of ways to make your money.

I, too was "infected" by the dreaded MIcrosoft blah blah. Susan and Don, the owners of Nerds, got…read moreme in for a fix it right away. Don had incredible patience with me answered all my techno questions that I could barely put into words...Thanks, Yall. You're the finest Geeks in town.

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!