Writing another review because the owner can't take criticism. Not only did she report my initial review but she blocked me from the Facebook page because of my review. Nothing in my post was inappropriate but rather a detailed account of my experience, which was very poor. I sat a the salon for FOUR hours, for services which should not have taken more than 2.5 hours . I knew that services were performed back to back, which is not a problem. My appointment was for 4:45, I arrived at 4:28. I was sat at 5:00 and pedicure began shortly after. I didn't leave until 8:45. The shop closes at 6:00. The owner was not skilled enough to know that my nails should have been soaked while receiving my pedicure. So three hours of those four were spent on my hands alone. While the quality of work was decent, customer service was poor. The owner worked on my feet and not once was I even aware it was her own salon. It was through her employee, who was amazing by the way, that I learned she was the owner. She didn't greet me upon performing my service and seemed as though she didn't want to be there. I am very dissatisfied by not only the customer service but also her inability to accept that she has some short comings during my particular visit. How sad it is that as a business early she cannot take criticism and learn from it. Instead she chooses to block and report. Her employee Chroizma was fantastic though so if you choose to visit I totally recommend you see her! She made great conversation, got to know me and kept me engaged. The work was rather decent, so in no way am I taking away from the work but the customer service aspect, on the owner, was poor. read more