Very disappointing experience. Prices are extremely high due to what feels like a monopoly…read moresituation, and the value simply isn't there. The service is poor, staff are often rude, and when you actually need assistance, they tend to ignore you. I strongly recommend avoiding this provider and using John's Propane instead : much better pricing, reliable service, and genuinely pleasant people. Trust the one star reviews here ... just bad

Unlike most other bike rentals, Piccozzi's will charge you 2 full days if you want to pick up the…read morebike at closing. Unfortunately, they don't open until 9am, so if you were hoping to get out early for an excursion you're stuck with paying $50 for the two days instead of a day's rental of $25. Seriously usurious business policy from the only rental shop on the island. It would be understandable if they offered a half-day or an early pick up charge, but charging a full day is just about ripping people of because. you. can. I gave a 2 instead of a 1 because in spite of the deliberately inflexible position of the main Piccozzi's phone line, the actual bike shop staff is pretty friendly and knowledgeable. Bottom line, your probably better off trying to borrow a bike or renting off island.

Sag Harbor cycle has a group ride on Saturday and Sunday mornings. The ride is hardcore! Every time…read moreI come, I am pushed to my absolute limit. But I love the enthusiasm and the sense of community

Three times I've had a bicycle repaired here and all three times the repair lasted a day or two.read more

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

Hi, My 3 month old bike needed it's rear derailleur setup,…read morethe chain was constantly jumping all over the cassette. I brought it to another bike store by the shore where they took the bike overnight and couldn't have touched the derailleur because the problem didn't change. Yesterday I took the bike to Wayfarer bike in New London, I dropped it off about 11am and picked it up at 4pm. This morning I took the bike out, I wanted to do 20 miles, but they did such a good job I went for 30 miles, these guys know how to setup a derailleur. I'll be back to see them again.

the staff at Rorations is friendly, prepared, knowledgeable and always ready to help. I showed up 5…read moreminutes before the store closed and they fixed my wheel saving my ride planned for the following morning, and charged me nothing!

This place is a complete rip off. Expect to get taken to the cleaners. I went in for new tires…read moreand a drive train tune up. I know what a bike is and how much it should cost. They did a "Complete service including charging my batteries". (Thanks for the USB plug-in). When I complained and said "you have one less customer" the owners response was "it's OK, we have new customers coming in everyday". I'm sure they do since they just had one today who they jacked $750 bucks out of.

I have an old motobecane cycle. I needed two new tires. I…read morecalled, asked a few questions and decided to go to the shop. I walked in and met John. he sold me the tires, a new seat and a new cycle tire pump. It was all done in about 40 minutes!! I looked around, shared some stories with John and the staff. Everyone is friendly, informative and the customer service made my day. The experience is the way our society use to be and needs to be again. THANK YOU TREK BICYCLES AND STAFF....AWESOME!!

Bobby took really good care of me! I had shipped my bike from Colorado and needed a 'quick'…read morereassembly and tune... we got it done in a couple of hours and the work was great. Will definitely go back!

After a recent accident where I was hit by a car and my bike was destroyed, I turned to Kreb Cycle…read morefor help--and I'm incredibly glad I did. The staff not only held onto the damaged bike for inspection, but also personally interfaced with the driver's insurance company on my behalf. Thanks to their knowledgeable and professional involvement, I was able to recover enough from the claim to replace my bike. The service at Kreb Cycle is outstanding. The staff is skilled, attentive, and thorough--whether it's setup, repairs, or advice, they know their stuff and take real pride in their work. They also stand behind their products and make sure you leave the shop satisfied. The atmosphere is low-pressure, welcoming, and unpretentious. There's a great selection of bikes, gear, and cycling apparel, and it never feels like anyone is trying to oversell you. I can't recommend Kreb Cycle enough--for both the quality of their service and the integrity with which they operate. Christian Caputo

Amazing people. Went in with wheelchair tires that needed immediate replacement. They were able…read moreto help me right away. They let me know they would be able to get the tires I wanted in the future. They took the time to make sure everything was done right. After all was done for a great price I was helped to my vehicle by one of the great people that work there. Definitely a great place. Great people, service and a beautiful store!

There are no bike shops on the North Fork of Long Island. The closest shop (not including Shelter…read moreIsland and the South Fork which includes round trip ferries, and/ or massive traffic) is in Rocky Point. That is a one hour drive - one way! My wife's bike had two flat tires so I needed to bring her bike to a shop. I just didn't have any new inner tubes and I don't believe in patching. So off to Rock Point we went. Traffic was minimal. The shop is a real bike shop not like Target or Walmart. The place is stocked with whatever a biker needs. Whether that need is an energy bar or a new electric bike... RPC has it. They offered to fix the flats and have the bike back to me within an hour. I accepted with pleasure...bike repair is hard for me and I am a bit lazy. Less than thirty minutes later we were out the door with nice hard tires. In fact, my wife is off on a bike ride right now. RPC was fast, professional, and friendly! They were even sympathetic to the fact all the bike shops on the North Fork have closed up and people far out east have to travel an hour to get their bike fixed. Thank you!

Gave my bike an awesome tune up. Great info provided on what was needed and why. First ride after…read morewas super fast. I had kept my tires low to ward off flats, and learned this was not necessary. Def recommend this bike shop

Pedal broke off my tandem bike, couldn't find the part anywhere. Stopped by Bradley and found the…read moreright fit. Very helpful people, and they're open late!

These guys are the best. So helpful and super instructive. The bikes are very reasonably priced and…read morethe cost of repairs is incredibly cheap. But most of all the people are just super sweet. This is one of New Haven's absolute treasures.