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    Noels Machine Shop

    1.0 (1 review)

    Services - Noels Machine Shop

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    14 years ago

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    Troy City Garage

    Troy City Garage

    (45 reviews)

    Let me put this place into perspective to you. This place is man heaven. This ain't no mom and pop…read moreoperation. You walk in the door and there are literally rows upon rows upon roooows of toys. Motorcycles, sleds, dirtbikes, ATV's, you name it. There's easily $750,000+ worth of inventory inside this place. It's massive. And it's not junk. I'd say 95% of their inventory is brand spanking new. I live in CT, and saw an ad on Craigslist for a beautiful blue FZ6. I called Rich, who put it aside for me (I put down a $200 deposit), and I drove up today to pick it up. Rich was a pretty easy guy to deal with. A little on the dry side, but he was really nice. This place was really busy, so I had to wait 15 minutes or so before he could help me. Honestly they did seem understaffed. Seems like they had only two sales guys for the whole floor--the rest were either parts or service guys. However, waiting 15 minutes was fine, there were plenty of sweet bikes to drool over! Since I had the bike set aside he led me out back where they kept it for me and let me look it over. They let me start it up, and look it over from head to toe. It was honestly a really sweet bike, and for a killer price, too. I was able to negotiate $200 off since there were some small scratches on the front fairing and a few on the tank. I was in and out of there in about 45 minutes. No fuss no drama! I even walked out of there with all the service records. There were also no hidden dealer "convenience" fees like a car dealership normally ding you with. I did read all of these negative reviews before I went up there, and at first I was concerned, but I'm glad I went anyway! Honestly having the bike set aside for me in advance with a deposit already down probably saved me most of the headaches that the other reviewers have complained about. It does look like they're understaffed, maybe that has something to do with it. I did see signs everywhere saying they were looking to hire new sales guys.

    0/10 don't recommend buying from them, which is a shame because I want another bike looking into…read morebuying a 636. Bike came missing fairing bolts front tire wobbles when going over 65. I drove an hour to just get the fairing bolts to be told they close down for lunch, I would have to wait an hour...(never disclosed, argued said I hung up on him. I never did, socially awkward waited for him to have a response before I hung up to make sure they had time to see the bike just for the missing parts) When I asked to schedule an appointment to check the front tire (honestly seems like it just needs to be balanced) told him I couldn't drop the bike off I would have to make an appointment I live an hour away the man said no and walked away from his desk and away from me. Awful service awful treatment ABSOLUTELY EMBARRASSING TO THE POINT I WENT TO A DIFFERENT DEALER THAT WASNT EVEN A KAWASAKI DEALER TO GET THE PARTS MY BIKE WAS MISSING. I could understand if the bike was older and needed parts but the bike had 5 miles when I bought it 4 weeks ago...

    Noels Machine Shop - machineshops - Updated May 2026

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