Late 2019 we hired NK&B to implement our design and ideas to refresh our Masterbath. Work finished up early December and we were pleased with the outcome, in particular, the skill and level of detail of one of their tradesmen. Because of this, we discussed our intention of upgrading our kitchen and center island countertops. NK&B outsourced to a third-party to come and take necessary measurements in order to provide us with a quote, a quote to include removing sink and cooktop, installing new countertops, and reinstalling sink and cooktop. That was early December and after a number of calls, voicemails, and emails by me inquiring about the quote, NK&B has not responded. Nothing. Assuming that business must be good or the job too small, but would've appreciated a callback. read more