Like one of the other reviewers, I was a longtime customer of Sundown Cleaners before it changed ownership and was renamed "Noble Cleaners." As the other reviewer pointed out, customer service has gone downhill, and Noble Cleaners now charges a "non-cash" fee without telling its customers in advance.
I had recently had three wool coats dry-cleaned, and, for one of the wool coats, Noble Cleaners charged me the price of a leather coat, which was around $30 more expensive. When I pointed out that I was charged for the wrong item, the cashier was extremely rude. She called the owner, who eventually agreed to charge me the correct price after over 20 minutes of discussion. However, after I handed my credit card over to the cashier, the cashier charged me $11 more than the price that I had just agreed on with the owner. I asked the cashier to charge the agreed upon price, but the cashier refused. I wasn't able to get my money back until after I disputed the charge with my credit card issuer. Needless to say, I will not be coming back. read more