we needed a patch fix for a hole in our above ground pool. Noel with imperial came out and patched…read morethe pool in minutes. it was fast easy and can barely see there was ever a hole. The price was super affordable for us as well. I HIGHLY recommend this business for all your pool needs. Thank you again for fixing our summer for my family.

Noel and his crew are absolutely amazing! Noel was the only one of the local pool companies who…read morewere willing to help us replace our pool liner. Fast, professional, and honest service. We cannot say enough about how great these guys are. Noel and his crew even adverted a disaster which would have cost us the pool and thousands of dollars. Simply amazing.

The staff has always been very eagar to help and answer any questions that I've had. Their…read morechemical recommendations have always been spot on and the products are high quality and work. I spend less on chemicals buying them from here than other places around town.

Very bad customer service! It took three weeks to get them to look at my spa. I had to keep calling…read morethem before they eventually contacted me. When they finally called back, they sent a guy out with less than a 24hr notice so I wasn't able to be home. They were very expedient with sending the service call bill however. I hired another company that fixed the problem in less than 48 hrs from the time of calling him to completion of the job. His fee was half of what Pool Tec gave me as an estimate. I have three friends in town with hot tubs and I'm recommending they use this other company instead of FOOL Tech.

Love our pool guys!!! Great work and awesome people!read more

I purchased a used heater which I paid for that was installed and never worked! Tried numerous…read moretimes to contact the owner and was ignored! Never came to close my pool! Would never recommend Chad to anyone! No quality, reliability or integrity!

We have a 40 year old pool. Farwell has replaced at least two liners over the years.read more

We literally just got an incredible pool installed by these guys, and I could not possibly give a…read morestronger recommendation! Be warned, you are not going to get the cheapest pool in the world from these guys. They are old school and believe in selling a quality product at a very reasonable price. You're not paying Ferrari prices but you are definitely not getting an 86 Yugo either. Everything they provide is high-quality long-lasting and durable so you don't have to deal with breakdowns or other stupidity later in life. The equipment Farwell uses as "stock" or "base" is upper to top-end with other pool installers (then the other guys charge you a zinger for "premium tier products"!). Their price breakdowns are incredibly detailed and you know exactly what you're paying for. You can select a number of options basically a la carte to make your pool exactly what you want. They are incredibly flexible in the layout and other additions, and if you want something completely out of the box (like we did with our slide) they are very accommodating in including that in their installation process. The other part that was very refreshing was there were no hidden charges. You knew exactly what we were getting into before the first hole was dug. And the best part above all was they stuck to their guns on the prices with no whammies after the fact. From beginning to end they were done with the project in under three weeks. Now keep in mind our lot was very flat and didn't require much landscaping to make it work so things might be different if you have hilly land. The pics are before the landscaping has been done. We will post the finished product when the other company's work is done! In summary: if you want an awesome pool you can be proud of that will last you a long time with incredible service and attention to detail, and you understand that having such amazingness might cost you a little more than a bare bones POS that rots in 5 years go with Farwell pools!

It took from the first week in May to the end of September to put in a new pool liner which was…read morenever completed. Mike let the new liner sit so long the with not water in it, new liner developed at tear 36 inches long and he put a patch on it. He agreed to order a new liner and never did. STAY AWAY!!!

From the owner: At All Types Pools and Spa Company, we take care of all pools as if they were a part of our home…read more From repairs to regular maintenance, you won't find a better Bartonville, IL pool service elsewhere. PRO liner services PRO inground prep and pool painting PRO rehab & remodel all pools

Signed contract and paid. Work was only half done and promises to finish went undone. I understand…read moregrowing pains , short staff, and too much work, but I scheduled work in April, paid in May, and now its the end of June and they've ghosted me. I've been patient and given them every opportunity to make it right and finish the job. Since they were unable to "get me on the schedule" I requested a refund to no avail. I gave them every chance, but now it's come down to warning others to beware and don't pay till the job is finished.

From the owner: Local, Expert Care – Serving Central Illinois with top-tier knowledge of regional pool needs…read more Hassle-Free Service – We handle everything, so you just enjoy your pool. Quality Over Discounts – We focus on premium chemicals and expert service, not gimmicky sales. Innovative Offerings – From chemical delivery to cordless robotic cleaners, we bring the latest in pool care. Personalized Touch – We treat every pool like it’s our own, ensuring crystal-clear, swim-ready results. Relax—We’ve Got Your Pool Covered!

Our first interaction (and even second) was great. They closed our pool quickly and even taught us…read morehow to do so. Upon opening the pool the following summer, we had an issue with the liner. The pool was opened but not cleaned and it was promised that they would come back to clean once the liner was fixed. Nearly two months later (after fixing the issue and doing all the other things) we were completely ghosted. No one would answer our calls or respond to our messages for a whole month of trying. It's completely unprofessional. We won't be using this service anymore and I recommend others to seek elsewhere unless you want to be completely ignored for a month and asking to have the job finished.

From the owner: Stateline Pool Pros is committed to excellence in every aspect of our business. We uphold a…read morestandard of integrity bound by fairness, honestly, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business

Blue Lagoon Pool and Spa is AMAZING! Their staff is very knowledgeable and helpful and guess what,…read moresuper nice and friendly on top of that. I had used another pool company for 20+ years and the customer service became so horrible that I switched. I was advised to use products in my pool that I didn't need and basically threatened to have services I didn't need in order for them to service my pool. When I switched to Blue Lagoon, Breanna got me started on a product called Supreme plus. This has been AMAZING. My water is crystal clear and so easy to balance. I'm using less chemicals than ever. I used to add PH+ about every 3 days, now it is about every 3 weeks if even that. Their team is so knowledgeable about how to deal with any issue that arises. I have a creek in my bad yard, so mustard algae likes to find its way in my pool on the backs of frogs and other creatures that come visiting. In less than 12 hours after putting in the chemicals they recommended, GONE! I used to be forced by the other company to allow them to open my pool if I wanted them to service my pool in other ways and after they opened it would take me 10-14 days to have my pool clear and clean and fully balanced - NOT ANYMORE. It used to be so cloudy when I opened. This is the 3rd year I've opened myself and each year it is easier and easier thanks to Supreme Plus. This year, I opened and I could see the bottom of my pool the day we took the winter cover off and 12 hours later (after vacuuming it) it was swim ready. Thanks to my use of Supreme Plus, I added the standard quart of Polyquat (algaecide) upon opening, but I didn't need to add any other chemicals to my pool except chlorine - all the other chemicals were perfectly balanced. Their customer service is A+++ and their knowledge has helped save me time, headaches and money. I highly recommend them to anyone who has a pool or hot tube. They will not steer you wrong and you will be so glad you entrusted your pool to them. Best of all, they are kind and helpful.

Great company for hot tubs. Great service. We recently got a new cover for our tub (Calder spa from…read morethem) and it has a newer and much nicer material and so light it's ridiculous!