I wish I could have given this place 5 stars, after mulling over what local company to support I went with No Limits because of their raving reviews and initial optimism on turn around time (2 days).
It took 12 days to receive a final proof. This happened because of a lack of communication, I had provided them with multiple ways to get a hold of me (email and phone) at both my place of work and personal. After 12 days of struggling with the design I personally made, they then offered me an alternative process that would have been easier on them, and quality wise would have turned out significantly better. Given we were offered this when they initially had issues we probably would have gone with the optional process, however as discussed in the beginning of the transaction we only had a certain amount of time to wait for this product.
Eventually we had received our final proof, which included an inaccurate phone snapshot of the stickers including a dirty fingernail?? We had run out of wait time and settled on a color we were not happy with.
Upon pick up (now 16 days after the initial phone call), we met with whom I am assuming was the individual on the phone helping me. We walked in, asked some friendly questions (we recognized some of their product in their showroom), he looked at us like we were an inconvenience. Upon asking him for the 2nd time for a final invoice he replied with "sure i'll print one out for you right now." He proceeded to get onto his cellphone and report back to us that he did not have the invoice on hand....WE WERE AT THEIR SHOP...how do you not have the invoice on hand AT YOUR SHOP?! We take a final look at the stickers in their dimly lit yellow toned showroom which seemed fine. Upon second glance and underneath fluorescent lighting we realized that all 1000 of our stickers have a green streak, which was not part of the design, and what seemed to be a fault with their printer.
Additionally, upon request of several different invoices and emails etc, we received the same answer with no results, "Yeah I'll send that today." It took multiple phone calls and emails to receive things that are pretty business standard to give to your customers/clients.
So here we are....unhappy with 3500 stickers that are 100% not what we wanted and $1000+ out.
We appreciated the attempt at redemption by receiving 10% off of our order, however it doesn't make up for wasting our time and money.
Would not recommend to any business. False estimations and put on the back burner with a large order....no thanks. read more