I had a very frustrating experience at Quest Diagnostics…read more Despite having a scheduled appointment, we waited for over an hour while multiple patients who arrived with appointments after us were called ahead. When we politely asked for clarification, the staff refused to explain the situation. What made the experience worse was the attitude of the young female phlebotomist. She was dismissive, rude, and simply told us to "sit down and wait" without offering any help or transparency. Even other patients noticed the situation and kindly offered to let us go ahead of them, which says a lot about how poorly things were being handled. If appointments are not honored or prioritized, it defeats the entire purpose of scheduling one. Based on this experience, I would not recommend this location.

Every time I come here it's a problem. It's the closest quest to my house so I just try to deal…read morewith it but after today I will NEVER step foot in this location. The staff are all rude and I mean every last one of them. I had to do my glucose test today so she said come back in an hour. I came back the waiting room was empty and dark so I knocked on the door. I waited about 3 mins before a patient walked out, so I walked in to let them know I was back. The girl takes me in the room and proceeds to say you were 10 mins late so you have to do the test again. I was furious cause one I had fasted for nothing two she did not mention to me that I needed to be back in the chair within that hour. The lack of communication is crazy, but best believe I won't be back cause they are all sloppy and disrespectful workers

I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

My 8th labcorp I w reviewed. This one has cherry , helpful and gentle assistants that have a clue…read moreboth about their job and people! I recommend , I'd return when I got Yuri sushi which is on Aborn and is thee . Do both for a nice 1 hour break middle of your day!

I have gone to Labcorp once to get my blood drawn and tested. When I got there, I checked in via…read moretablet, then finished the rest of my appointment. The process was quick and easy. I did not have a bad experience here. Once the results were in, I was able to see all of my results that were sent to me through email.

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

I'm happy that the lab is open on the weekends and have early hours, makes it nice to get my labs…read moredone before work. The staff are nice and friendly. Great customer service. They make the process go by fast.

The medical care I received was excellent; however, like many hospitals, their back-office billing…read moreprocess needs significant improvement. For instance, before sending a small $100 bill to a debt collector--potentially damaging a patient's credit score--they should at least have the courtesy to notify the patient, who may have simply forgotten to pay. This approach comes across as overly aggressive and raises concerns about their priorities and integrity.

I guess today was my lucky day. I was in and out in about 15 minutes. I only waited around five…read moreminutes without an appointment on a Thursday morning around 11 a.m. Everyone was super friendly and helpful. Definitely the best Labcorp experience I've had so far.

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

Having read some of the negative reviews here before going in, I braced myself for a…read moreless-than-ideal experience. I was very pleasantly surprised, however, from start to finish. I called in advance, to find out whether the test I was going to be taking required fasting. The person who answered the phone was polite and helpful, even if she didn't immediately understand my question. Placing the order for the test online (and remitting payment) was easy. The check-in process at the office also went smoothly, with a wait time that was probably less than 30 seconds. Hue was both pleasant and professional. The facilities impressed us as very clean and the room where my blood was drawn had an absolutely gorgeous view! The very next morning, I was notified of the results by email. Fortunately for me, everything proved to be normal. I consider the fee to be reasonable and was pleased with the ample parking around the medical building. On the basis of my own recent experience, I would highly recommend LabCorp on Blossom Hill. TIP: If at all possible, make an appointment and pay in advance online, as that will greatly reduce wait time once you get there. Of course, it should help to arrive on time.

Why make an appointment when they don't honor them? This place has no customer service - if your…read moredoctor ask for Labcorp - don't use this location unless you like waiting up to one hour past your appointment time. If you are fasting - skip this place. Had to be tested within a window of time based on taking a medicine and that lapsed. No organization and prioritizing their lunch but have appts over lunch time. Super messed up way to treat people. I'd give them negative 5 if I could.

Came in around 8 am and I was the only person there! Super kind and friendly staff, very quick…read moreexperience. Took around 10 minutes, very straightforward. I'll definitely come back here if needed.

I used to work here years ago.. 2007-2009 and it was run by a family. They were good people and…read moretreated me like their daughter. They were an elderly couple and daughter, Kim. I know that I would have climbed up if I stayed.. I was their best! Lol I enjoyed working here and learned so much from them, but I felt cheated towards the end with a paycut during recession and left. They did have me trained professionally, but I was young and had a different route in life. I see that there is a new owner now, but I'm sure they have trained him well. They were professional and would have someone who carried the same vision and traits to take over their business :) Professional drug and DNA testing!

Amazing care and quick service from this place. This is definitely one of the better facilities to…read moreget blood work done, and it looks like they've recently renovated the area as well. I made an appointment and was seen within 10 minutes, even on a day where they were short staffed. They still managed to remain on schedule, and I was in and out pretty quickly. Nancy, the person taking care of me, was such a sweetheart and so compassionate towards my health situation, even sharing a bit of her own experience to make me feel comfortable. I mentioned that I was a little bit squeamish with blood draws, and she did an excellent job of distracting me. I can tell she's very skilled, she drew my blood with little to no poking around for my veins. I had no bruising, soreness or excess bleeding. Most places I've gone to would've left my arm sore for a day or two with bruising, but not here. I was back to using my arm normally within an hour. Nancy took the time to explain to me how to do my stool test at home with very clear instructions to make sure I understood. Amazing patient communication from her. To the people leaving bad reviews because they decided to "walk in" just know that these workers are trying very hard to stay on schedule and they simply cannot just take random people coming in, otherwise, the entire schedule would be delayed. That's unfair for those who took the time to SET up those appointments, just to have someone who walked in take priority. They just don't run things this way and I highly appreciate that they stick to their scheduling system because it keeps things running smoothly and respects everyone's time. Just from my experience in the lobby, I saw the staff handle people very compassionately when explaining that they couldn't accommodate walk-ins. I especially noticed the blonde staff member being incredibly patient and kind with elderly patients, children, and even people in wheelchairs. The staff here genuinely seems caring and professional. If you plan to come here, I recommend scheduling an appointment on their website. Schedule at least 2 days in advance because the time slots fill up quickly. Overall, I had a great experience and would absolutely come here again for future lab work.

Came here because the was the closest Quest Diagnostics within my vicinity…read more My daughter was in need of having a urine sample analysis and we were directed to go to any QD location. This particular spot was busy upon arrival but that was expected since appointments are recommended but are not required. Staff work at a slow pace so a wait is guaranteed whether you have a scheduled appointment or not. I'd come back if needed due to the experience being manageable. There wasn't anything to rave about, nor complain.

I arrived at 8:00 AM as a walk-in patient and have now been waiting for over two hours. During this…read moretime, I asked the front desk several times about the queue, and each time I was told to keep waiting because there were patients with appointments ahead of me. However, what I observed is that the system here does not seem to consider walk-in patients at all. Even if someone arrives later for a 9:30 appointment, they are still placed ahead of walk-in patients who have already been waiting since early morning. This means that walk-in patients' time is continuously pushed back, and effectively our time is being wasted. What is even more concerning is that when I tried to ask about this situation, the staff responded by saying that I was "arguing." English is not my first language, but asking reasonable questions about the process should not be interpreted as arguing. Instead of addressing the issue with the system or explaining how walk-in patients are handled, multiple staff members seemed to focus on criticizing me for asking questions. It felt like I was being treated unfairly simply because I was trying to understand the situation and advocate for walk-in patients. After waiting here for two hours, I was even told that I should go somewhere else. That is extremely frustrating and unfair after such a long wait. I believe the current system is not respectful of walk-in patients' time, and the way this situation was handled--especially toward someone who is not a native English speaker--is very disappointing. I hope this concern can be taken seriously and that the process for walk-in patients can be improved so others do not have to experience the same situation.

My experience at blood draw clinics has not been pleasant and I had braced myself for a visit. It…read moreended up being super efficient and pleasant. Self checking took seconds and then the phlebotomist came out in minutes. She was friendly, cheerful and knew what she was doing. Easy peasy! Just the way it should be.