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San Jose, CA

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Silicon Valley Medical Development

3.0 (2 reviews)

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Quest Diagnostics

Quest Diagnostics

2.4(151 reviews)
1.7 mi•Burbank, Rose Garden

This place has so many bad reviews, but my experience was perfectly pleasant and smooth. I arrived…read more10 minutes early, as instructed, checked in using the link I'd received by text that morning, and took a seat. The waiting room was clean, and my name and appointment time appeared on the screen. I was called back right on time. My phlebotomist, Jackie, was courteous, kind, and personable, and her technique was excellent. I hardly felt the needle go in, and the whole thing was over before I knew it. The back office was clean and neatly organized, with individual rooms that offered privacy for each patient. The location was easy to find, and parking was no problem. Overall, it was a very easy, pleasant experience, and I would definitely use this lab again.

Terrible. The guy taking my blood was completely clueless and seemed like he was stoned. He took…read moresuper long at his first attempt, which hurt a lot. He tapped into a small vein and couldn't even get 1 tube of blood. He then said I needed a special "butterfly" needle. Another older nurse came and said that was not necessary and just took my blood from the other arm. It was done quickly. A few weeks later, I just got an email that they lost my blood samples. I also have a giant dark bruise that stayed for 2+ weeks. This has never happened to me before. Incompetent staff. Avoid this place.

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Quest Diagnostics - What the hell

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Westcliff Medical Laboratories

Westcliff Medical Laboratories

1.0(3 reviews)
1.5 mi•Bascom-Forest, Rose Garden

I went to get my blood drawn this Saturday morning…read more I called before the office had opened to get directions and the answering machine referred me to an 800 number. The woman who answered told me they opened at 8:00 AM. Fine. I biked out there (about four miles) and waited. And waited. And waited. Figured maybe she meant 9:00 AM, so I waited. And waited. Finally I went next door to a nursing home, called the 800 number again -- turns out only one of the Westcliff's phlebotomy labs is open on Saturdays -- really nice for the working man, huh? -- and it sure wasn't this one. So I had fasted for 15 hours for nothing (except the discipline, I guess). Pretty ticked off and pretty hungry. Folks -- so many of our medical errands need to be done around the work schedule, and a blood draw is clearly one of them. Especially when you're talking about fasting. What -- you're supposed to eat an early dinner, get your sleep, then go through an entire day without so much as a Tic Tac for the sake of a two-minute procedure? For God's sake, SERVICE the people, service industry! What the hell.

i've been here twice in the past few months…read more the guy is really good at stabbing your arm with a thick needle. thats the initial prick of pain. then, about 30 seconds later, he jabs the needle even farther causing me more intense pain. this is the only lab where the nurse is SO rough. i've have my blood drawn at least 10-20 times in my life. this guy causes traumatic experiences. by far, he's the worst that i've ever experienced. my arm is still sore from the needle site. thats never happened to me before.

Silicon Valley Medical Development - laboratorytesting - Updated October 2026

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