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    Nky Movers

    1.0 (1 review)
    Closed 8:30 am - 6:30 pm

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    2 years ago

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    Two Men and a Truck Northern Kentucky - My $600 monitor broken by movers

    Two Men and a Truck Northern Kentucky

    (25 reviews)

    By far the worse experience I have had with any company. They let boxes fall and did not secure the…read morecargo in the truck. When they showed up, I saw many lamps and boxes had shifted during transit and had fallen. Most importantly, they destroyed my $650 computer monitor, by allowing it to either be stacked with other heavy boxes (when it clearly had fragile written on it) or had let it fall when they were walking it in with the handcart, and of course have refused to pay for it. They also constantly complained about having to move boxes upstairs. And today, while trying to use our pull-out couch, we noticed it was broken from them struggling to move it. We used the Erlanger, Kentucky branch. Also, the customer service representative and supervisor both were incredibly rude people. I would never recommend this company, steer clear.

    Multiple issues and overall bad experience…read more 1. I was under-quoted for my move, despite providing them with an itemized list of furniture, and items, and describing the square footage of my home. A one-day 10-hour move turned into 2 days and 16 hours total. 2. I was told that I would not need to empty drawers to prepare and that the drivers would take apart beds and wrap items for me and then was told that I was not fully prepared for the move by the drivers. They ran out of time and space on my first day, which resulted in furniture being left in my driveway for me and my family to get moved into the house at 9pm. 3. The movers did not move items to specified areas despite being asked and provided with pictures and I also had to remind them to take things repeatedly. 4. I was not provided with detailed instructions on how to properly prepare for the move, including cleaning out my deep freeze, the fact that they cannot move any paint, chemicals, etc., and that they cannot take apart exercise equipment to move it. I was not told until they were driving away that they could not move a treadmill because it needed to be taken apart and that they could not do this. Had I known this information, I would have taken it apart myself and would have been better prepared. I had to call a manager to come out to help resolve the issue which led to further delays. It comes down to poor homeowner education on their part to help prepare for the move and overall poor communication regarding what they can and cannot do. For larger moves, a on-site visit and estimate should be a requirement to avoid issues such as this as well as a pre-move call to go over the items and ensure that they are all prepared. This move was extremely stressful and was extremely expensive which may have been avoided had the company done their diligence in their estimates and in preparing the homeowner for the move. Terrible experience. I will not use this company again.

    Clark and Sons Moving

    Clark and Sons Moving

    (54 reviews)

    If you're wondering why this company has so many glowing reviews, read on to learn about the…read moreunethical threats, intimidation, and bribery used by the owner, Clark. If not for the owner's behavior, this would be a five-star review. Bruce and Ryne, the two movers who showed up, were phenomenal--professional, respectful, and tireless. They worked quickly but carefully, took only one short break, and kept positive attitudes through an exhausting fourteen-hour day. They were the bright spot in an otherwise dark experience. We chose Clark & Sons because their website emphasizes "strength in unity," professionalism, and care. Sadly, none of those values were reflected in how we were treated. Our written quote clearly stated $189 per hour for a three-man crew and one truck to move our three-bedroom home about twenty-five miles. On October 11, only two movers arrived at 9:15 a.m. They immediately called the company to report they needed help. We overheard multiple calls throughout the day asking for assistance, yet no one was ever sent. Because there were only two movers instead of three, the job took from 9:15 a.m. until 11:30 p.m. At the end of the night, Ryne called the owner, Clark, to discuss payment and handed the phone to my husband. My husband first praised Bruce and Ryne for their hard work, then raised the issue of the missing third mover. Clark's response was hostile, abusive, and threatening. He called us "thieves," said he was driving to Indianapolis and would "turn his car around" to come to our house to "embarrass us in front of our neighbors", and physically attack my husband. When my husband confronted him about his behavior, Clark threatened to call the sheriff. His aggression destroyed any sense of trust. We refused to provide our credit card number, fearing he might overcharge us, and instead requested a secure payment link like the one used for our deposit. Five days later, on October 16 around 11 p.m., my husband began receiving repeated calls from 513-264-2622. When he finally answered, the same man admitted it was him--the same Clark who had threatened us--and said he was "frustrated that day." He then demanded that my husband make me remove a review, even though I had not written one. When my husband refused, Clark continued calling--**six times between 10:49 and 11:04 p.m.--**and finally texted: "If you get that review removed, I'll give you $1,000 right now." Screenshots confirm both the quote and the repeated calls. Sadly, the harassment has continued with more calls today. And so NOW I am writing a review. We've moved many times, across states and even internationally, and have never experienced such unethical and threatening conduct from a moving company--let alone from its owner. Adding to the irony, Clark & Sons promotes itself as a Christian, family-owned business. Their trucks display Bible verses and crosses, and they advertise in the Christian Blue Pages under the phrase "Strength in Unity." I end with one of my favorite verses: "By their fruit you will recognize them." -- Matthew 7:16

    Consider all your other options. My local move was highly organized and uncomplicated (mostly books…read morepacked in uniform boxes and uniform plastic bins along with some bookshelves and pieces of light furniture) from a single-family home to a first-floor storage unit with very easy access. The move took three times as long and cost three times as much as I was led to believe based on my conversations before booking with Clark and Sons. It was clear that time was being killed to make the move take longer, and the van even chose to get off the highway and take a congested local road through all the hospitals instead of staying on the highway as I had told them to do because we could get off very close to the storage unit. Turns out that two of the handful of things I told them should be handled with extra care were damaged, and I'm wondering if everything will be accounted for when I move out of the storage unit and unpack. I left a Google review and then got gruff phone messages from the owner telling me that it would be in my "best interest" to call back. The whole experience felt slimy and not good. If you don't want to be fleeced to the tune of nearly $1500 for a local move that only fills 2/3 of the truck, I really would look elsewhere. It seems pretty clear they get reviews taken down, so bear that in mind as well. In hindsight, I should have selected a different company or rented a van myself and hired people to load and unload.

    Nky Movers - movers - Updated May 2026

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