I'm reading a lot of negative reviews about Dr Riffer and I can say he's been my primary care Dr…read moresince 2008. He's the best Dr I've ever had. With Optum taking over there's going to be hiccups but everyone has been professional. At the same time if you're writing some big, negative diatribe about how they made you 'feel' grow up.

I am not a patient but I would certainly never be one. I have been attempting to get in touch with…read morethis office for billing matters for over a week. Calls to the billing office will be dropped after waiting on hold for 40+ minutes (which is mind-numbingly frustrating and has happened over three times), and repeated attempts to reach the front desk are futile as they are never present and do not respond to voicemails left.

Becky is incredible and extremely talented! She offers a wide variety of services and excels in…read morethem all! Her space is cozy and centrally located! If I could give a million stars I would -- she is that good!

Becky is so great!…read more I love having an NP as an injector because she treats me with such a wide scope of care when I'm in her chair. being able to get Botox, a b12 shot and a UTI check in one provider is such a plus. I Also love getting my immunity shots from her which SAVED me as a single mom all flu season. Thank you Becky!

I switched to Dr. Schwartz after horrendous care from Paradise Valley OBGYN. Dr. Schwartz is…read moregenuine and caring. She is meticulous about her patients and babies. She listens and shows that she cares through her patient-doctor interactions. I would highly recommend Dr. Schwartz if you want the best prenatal care!

I love my doctor Kathleen Schwartz. I moved here in the 7th month of my pregnancy. Her office and…read moreits staff were always on the same page and extremely helpful. I delivered at Honor Health Shea Scottsdale and Dr. Schwartz delivered me. She was simply AMAZING. I had some complications after birth and let me tell you I was beyond glad she was there! She is clear minded and a warrior in the delivery room!! She is a fighter and down to the point. I couldn't imagine having anyone else deliver my daughter. She is literally a life saver and is extremely precise. If you are looking for a great delivery and a great pregnancy, you are in wonderful hands at this office and especially with this doctor.

My surgeon ended up going on emergency medical leave the night before my surgery, but they called…read moreme immediately and got me set up with another surgeon in the practice. She was lovely, and my original surgeon was amazing during all my preop appointments. They delivered nothing but kind and compassionate care. I do have to knock my review down a star because it was like pulling teeth to get their FMLA department to fill out the appropriate paperwork. I couldn't get ahold of anyone after calling every day for a week and once they filled out the paperwork she put in the wrong return to work date.

I was referred to this office by my primary care physician and waited over a month for my first…read moreappointment with Dr. Jasmine Smith. I spent an entire week trying to confirm my appointment through the automated phone system, but it repeatedly told me my appointment could not be confirmed. I called the office multiple times and was sent to voicemail without being able to reach anyone. The day before my appointment, I was offered a 10:00 AM appointment instead of my original 9:40 AM time due to "scheduling conflicts" by Yvette. I called back as quickly as possible while I was at work and left a voicemail confirming that I could make 10:00 AM but needed a call back to confirm. I also sent a text message stating that if I did not hear back after my voicemail and text message around noon, I would assume the other appointment had been rescheduled and that we were still set for my original 9:40 AM appointment. Instead of confirming either appointment, I later received a confirmation text stating that I had been rescheduled to a Wednesday--even though I had already explained that Wednesdays were not possible because of my work schedule. The following morning, I attempted to call as soon as the office opened and was sent directly to voicemail. I called two more times and was sent to voicemail both times. I ultimately had to drive to the office in person just to get an answer. I spoke with Rita, the office manager, who explained that the scheduling issue was related to a full-office meeting. I was given conflicting information regarding whether this meeting occurs biweekly or monthly, and it appeared that this time was not blocked off appropriately in the schedule. Rita repeatedly explained that there would not be a practitioner available until 10:00 AM and that I could keep the 10:00 AM appointment if I wanted. At that point, I was already extremely frustrated and in tears after spending so much time trying to resolve this situation. I explained that I could tentatively reschedule to another Tuesday while deciding whether I felt comfortable continuing with this clinic. I had also already reached out to my primary care physician regarding the situation. Rita then instructed Yvette to reschedule me for the following Tuesday. Yvette informed me that the next available Tuesday appointment was not until Mid-August. I had already taken unpaid time off work to make this appointment work, and this delay was the result of a scheduling and communication issue that I had repeatedly attempted to resolve. I understand that scheduling conflicts happen. My disappointment is not that my appointment needed to change--it is that repeated communication failures turned what should have been a simple reschedule into weeks of unnecessary stress and delayed care. Patients should be able to trust that when they return calls promptly, leave voicemails, and communicate their availability, those efforts will be acknowledged. How can you trust an office with your body or well-being when they cannot reliably answer a phone call, return a voicemail, or respond to a patient's message regarding an appointment? As a potential first-time patient, I no longer have confidence in this team.

Arcadia Wellness is fantastic. Sarah, the owner, is incredibly thorough and truly takes the time to…read moreunderstand what you need. You never feel rushed, and it's clear she genuinely cares about her clients and the quality of care she provides. The space itself is beautiful, calm, and exceptionally clean, which makes the whole experience even better. It's the kind of place where you immediately feel comfortable the moment you walk in. If you're looking for thoughtful, professional care in a welcoming environment, I highly recommend Arcadia Wellness. Sarah has created something really special here.

Highly recommend Arcadia Wellness! I am always greeted with a smile and made to feel welcome from…read morethe moment I walk in. I always see Chesney, and she's amazing--professional, knowledgeable, and always up for the challenge. I also appreciate that they never try to upsell me or pressure me into additional services. The care and customer service are consistently excellent. I highly recommend Arcadia Wellness to anyone looking for a great experience!

Lorraine is a fantastic NP. She is thorough and is very knowledgeable. She has been my…read morecardiologist's NP for years and it impressed me that she has kept very focused on my history.

My 8 month old daughter has been running a fever every single day since Friday, June 20th…read more Initially, I assumed it was teething, but by Sunday afternoon her fever climbed to 102.6. She was still eating and had wet diapers, so I planned to call Monday if the fever continued, which it did. The office got us in quickly Monday, which I appreciated. They tested her for flu, COVID, and even considered measles since we had just traveled. We were told everything looked fine and to call back Tuesday if the fever returned. Sure enough, it did. They saw her again and collected a urine sample and told us they'll call once they have the results. By Wednesday, I was really concerned. My baby was still having daily fevers and now had very foul-smelling urine, which can be a sign of a UTI. That can become dangerous quickly in infants. I called twice that day asking to speak with a doctor. I was told someone would call me back. No one ever did. Today, just before the office closed, I finally got a call. I was informed there were still no results and that it could take up to five days. That was the first time anyone had communicated that timeline. I asked why no doctor ever called me back like I requested, and was told there was "no record" of my calls at all from yesterday. (See screenshot) To make matters worse, when I asked to speak to a doctor today, I was told my concern wasn't considered urgent. My 8-month-old has had a fever for a full week and now shows signs of a UTI. If that isn't urgent, I honestly don't know what is. I am beyond disgusted with the lack of communication, the dismissiveness, and the complete failure to follow through. This isn't just frustrating. It's negligent. We will miss Dr. Lersch, but I refuse to trust my daughter's care to a practice that treats concerned parents like this. She deserves better. Every child does. Doctors are fabulous here but I don't trust the receptionists to communicate with the doctors.

If you value kindness, respect, and professionalism, RUN the other way from Pediatric Associates…read more You'd think taking your child to the doctor would mean a supportive, welcoming experience. Instead, every visit here has been a masterclass in rudeness. The front office staff? Consistently dismissive. Just today, when I simply asked about flu shots, I was told: "We don't have it yet--check our Facebook." Excuse me? Since when is a Facebook feed the standard of patient communication? That's not just lazy, it's flat-out disrespectful. And it's not just the front desk, the unprofessionalism has bled into the providers themselves. In pediatrics, of all places, compassion and patience should be non-negotiable. Families should feel heard, respected, and cared for, not brushed off like an inconvenience. We're done here. There are far better pediatric practices in Phoenix where your concerns are valued and your child isn't just another chart number. Parents, don't settle for being treated like this, you and your kids deserve better. We are switching to a more positive environment to Camelback pediatrics.

Kristin and Kristen are exceptionally talented experts in their field. As saturated as the…read moreaesthetic /skincare business is, it can be very difficult to find a match that's best for your needs and personality. They both listen with care and deliver on results. They find the process that's best for your comfortability and skin type. They have my ultimate trust! The staff at Uptown is amazing. All are helpful and professional. I can't recommend this business enough.

I'm very impressed with the owners ability to re-do my lash lift +tint for free and completely…read morerefund me. Amazing service on her part! She did a great job, nothing burned and I felt comfortable the whole time. However regarding the result of the product, I can't say I'm too happy with and probably won't return.