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    Anne Marie Alino, MD

    Anne Marie Alino, MD

    3.3(4 reviews)
    1.4 mi

    Dr. Alino is great. She is very patient and kind and she takes time to explain everything to you…read more However, the front office staff are a rude bunch of women. They are nice when you want to book an appointment but if you have any questions later on, they transfer you to someone else and you are forced to leave a voicemail. I had a problem with my prescription for contacts and I was told that the "contact specialist" handles that. If there is a person who specializes in contacts at the office, then she should have known that the brand that I was prescribed doesn't come in my vision specifications. I think that the doctor should have known that too before giving the prescription but I understand that companies are constantly getting new brands and discontinuing old ones. I tried to tell the office that I didn't understand why I had to speak with the specialist when the physician is the one giving me the prescription. I told them that I wasn't ordering my contacts from them and I was going to buy them online. The office was still adamant that the contact specialist was the one I needed to speak to. Then, right before I was transferred to this specialist, the woman told me to "get my directions straight" and then hung up. I was in shock and disbelief that someone, who's the first person people see when they walk into the office, would be so rude and unprofessional to a patient. This person clearly needs to get a new job. Anyways, I still left a voicemail for this person and till now I still haven't gotten a call back. I even made a follow up call and was told that Angela will call me back when she can. Why say that you'll call back in "one business day" if that's not even true? I had to email my doctor through the patient portal and the next day I was told that I can come to the office to pick up the new prescription. I don't understand why it was such a problem. Thank god I'm moving out of the state and I never have to deal with this unprofessional staff.

    Sheer incompetence and chaos…read more I should have checked google and yelp before going to this doctor. She's part of Valley Medical Group, so I didn't think twice. In my 43 years of going to eye doctors, this was the first time a doctor told me to come back in 4~6 weeks, because she can't measure my eyesight, because my eyes are too dry. My eyes are dilated and sticky. This was after almost two hours of being there, and a nurse painstakingly measuring my eyesight before seeing her. My eyes are dilated, and while checking the back of my eyes, I've never had a doctor shine the bright light straight into my eyes. Several times. Doctors always shine at an angle, never straight in my eyes. She uses superlative languages, such as severe mytopia, severe elongation, and risk of retinal detachment, and then proceeds to tell me, "don't worry, it's nothing." Why the hell do you even use that kind of language? People were going in and out. Asking question. She was leaving and coming back. Their staff could not measure the reading glass portion of my progressive lens. Only one person could do it and he should do it. In the process she can't find where she place my glasses. What a freak show. I come out my eyes dilated and dazed, so didn't notice but her staff scratched up my lenses all over the place. I am just furious that even after such an incompetent treatment, our medical system is such that we have no choice but to pays out. I've lost my refractive prescription portion of my insurance, and I can't really trust the one she wrote for me. What a disaster. Don't. Stay away.

    NJRetina - retinaspecialists - Updated May 2026

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