1. The Eyexam Group

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Totowa, NJ

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The Eyexam Group

4.1 (11 reviews)
Open • 10:00 am - 8:00 pm

Services - The Eyexam Group

Retinal imaging

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4 years ago

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3 years ago

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5 years ago

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8 years ago

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6 years ago

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6 years ago

Great staff and doctor. They treat you in a welcoming matter . Professional and polite. Great eye exam

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10 years ago

Dr Loretta Clifford at The Eyexam Group, gives accurate diagnosis, she spends time with me , the staff is courteous, would recommend.

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10 years ago

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LensCrafters

LensCrafters

2.9(32 reviews)
0.0 mi
•$$

My wife and I went to this location for a yearly review and to get new glasses. My wife has Dr…read more Kathy Mosel and I have Dr. Charles Zolot. Both were great and very helpful and reviewed each of our situations. After that, we went out onto the sales floor found some glasses we like, and spoke with Maritza-772895. She assisted us with the purchase. We had NVA insurance which the dr office took but for some reason, the sales floor was not able to pull up the insurance. Maritza was unable to or did not know who else to call to get this resolved. So the only course of action was to pay out of pocket and file the claim manually myself. She gave some discount to assist with the cost. Then both lenses were not in stock and they had to be sent out. That was another frustrating issue. Maybe because this was a smaller store they did not have the inventory IDK. It would be nice if they were able to just send it to another store to be processed the same day. The time spent on it I could have asked to see if they could transfer or purchase the frames there and go to another location to have the lenses completed. Maybe next time I may ask to do that. Overall the Drs. were Great! The Frames and lenses purchase experience was so-so. I may go back next year Or check out the Willowbrook Mall location as I think they are still larger than this location.

Today's experience has been horrible so far. I arrived on time for my 4:45pm annual eye exam with…read moreDr. Pong. It is now 6:05pm and I still have not been called back for my exam. When I asked the front desk how much longer I would have to wait, she said, "Dr. Pong always runs a little late." A "little" late?? So far it's 1 hour and 20 minutes late and counting. This is absolutely ridiculous. My time is not being valued at all. I have been to Dr. Pong before and she is an excellent practitioner, HOWEVER, I expect her to be both....a great eye doctor and one who values the time of her patients. This is unprofessional and extremely rude. I will be finding a new eye doctor after this for sure. I'm still deciding if I should even stay for this appointment.....

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The Eyexam Group - optometrists - Updated October 2026

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