Had a retinal tear, was seen and treated by Dr. Velar on a Sunday afternoon. He was very…read moreprofessional and saw me on a Sunday quickly can't ask more than that

This office is run so smoothly in a timely fashion of course if there's an emergency As a patient…read moreyou should understand that Dr vallar Is a wonderful doctor as well as a kind and caring man I would recommend this office to anyone I'm very glad he is the one handling my eye disease

I had a great experience, not sure why the low reviews, Joanne was super nice and professional and…read morethe girls up front were extremely nice and informative.

Very bad customer service. Impossible to get a human on the phone, calls go to voicemail and doctor…read morerefuses to share eye exam reports from previous year with patient's provider citing the patient hasn't returned for another exam. Ridiculous. We are referring patients to another eye doctor.

Wonderful experience. Cataracts replaced. Stents inserted due to glucoma. Pressure good. No need…read morefor distant glasses anymore. Wonderful staff. Everyone does a excellent job. Special thanks to Christine. She is the surgical coordinator. Could not be nicer and more helpful. Great teamwork. If you need a ophthalmologist I highly recommend Dr. Campos. Thank you to the entire team.

Dr Campo is amazing. Highly recommend! She is thorough with every patient. She is kind and very…read morethoughtful.

Extremely unprofessional and rude. Did not take the time to explain the process to me. It seems…read morelike all they are looking for is money. The receptionist I spoke to seemed very confused and kept putting me on hold. It would be great if I could speak to someone who knows what they're talking about I will be purchasing my glasses, and contacts elsewhere.

There are not enough kind words to say about Dr. Harold and Dr. Marc as well as the rest of the…read morefolks at this place. I started going to family vision as a child in elementary school for eye therapy because I had vision troubles and problems focusing when doing work. The therapy I received there not only helped me with focusing and doing better in school, but made me feel more confident in my day to day interactions with other people. Fast forward about 20 years and I am now working with computers everyday at a internet marketing company (where focus and vision are key). There are not enough thank yous to give to them for what they have given to me. If you are a parent and are thinking about sending your kids for vision therapy, I highly recommend it. Trust me, they will be thanking you in 20 years.

Dr. Alino is great. She is very patient and kind and she takes time to explain everything to you…read more However, the front office staff are a rude bunch of women. They are nice when you want to book an appointment but if you have any questions later on, they transfer you to someone else and you are forced to leave a voicemail. I had a problem with my prescription for contacts and I was told that the "contact specialist" handles that. If there is a person who specializes in contacts at the office, then she should have known that the brand that I was prescribed doesn't come in my vision specifications. I think that the doctor should have known that too before giving the prescription but I understand that companies are constantly getting new brands and discontinuing old ones. I tried to tell the office that I didn't understand why I had to speak with the specialist when the physician is the one giving me the prescription. I told them that I wasn't ordering my contacts from them and I was going to buy them online. The office was still adamant that the contact specialist was the one I needed to speak to. Then, right before I was transferred to this specialist, the woman told me to "get my directions straight" and then hung up. I was in shock and disbelief that someone, who's the first person people see when they walk into the office, would be so rude and unprofessional to a patient. This person clearly needs to get a new job. Anyways, I still left a voicemail for this person and till now I still haven't gotten a call back. I even made a follow up call and was told that Angela will call me back when she can. Why say that you'll call back in "one business day" if that's not even true? I had to email my doctor through the patient portal and the next day I was told that I can come to the office to pick up the new prescription. I don't understand why it was such a problem. Thank god I'm moving out of the state and I never have to deal with this unprofessional staff.

Sheer incompetence and chaos…read more I should have checked google and yelp before going to this doctor. She's part of Valley Medical Group, so I didn't think twice. In my 43 years of going to eye doctors, this was the first time a doctor told me to come back in 4~6 weeks, because she can't measure my eyesight, because my eyes are too dry. My eyes are dilated and sticky. This was after almost two hours of being there, and a nurse painstakingly measuring my eyesight before seeing her. My eyes are dilated, and while checking the back of my eyes, I've never had a doctor shine the bright light straight into my eyes. Several times. Doctors always shine at an angle, never straight in my eyes. She uses superlative languages, such as severe mytopia, severe elongation, and risk of retinal detachment, and then proceeds to tell me, "don't worry, it's nothing." Why the hell do you even use that kind of language? People were going in and out. Asking question. She was leaving and coming back. Their staff could not measure the reading glass portion of my progressive lens. Only one person could do it and he should do it. In the process she can't find where she place my glasses. What a freak show. I come out my eyes dilated and dazed, so didn't notice but her staff scratched up my lenses all over the place. I am just furious that even after such an incompetent treatment, our medical system is such that we have no choice but to pays out. I've lost my refractive prescription portion of my insurance, and I can't really trust the one she wrote for me. What a disaster. Don't. Stay away.

Dr Frasco is very thorough and caring. She asks detailed questions and is very interested in…read moreworking with her patient to proactively maintain eye health.

Dr Liva is great with his patients. He is knowledgeable beyond belief, takes time, shared a lot of…read moreinformation, is thorough, has great bedside manner. I could go on. Thanks Dr Liva! I highly recommend.

Dr. Mazie and his staff are excellent. Our family has been going to him for over 30 years.read more

Dr Mazie was pleasant. However, the customer service was horrendous from his staff…read more I purchased new frames and lenses from them but I had to continuously call them myself for updates because they provided little to no updates. It took almost a month to get them in which is unheard of. It wouldn't have been as bad if I was provided regular updates rather than having to check every few days by calling them myself... When my frames finally got in, there was a tiny scratch on one of the lenses so they had to be re-order new lenses which took another 2-3 weeks... I did appreciate their transparency however. Once the lenses were finally in, I had to bring my frames back to get the lenses replaced. Tracy was super nice and helpful but her co-worker Henry seemed reluctant to adjust my glasses a few times and seemed rushed to go home which made the overall experience (with what already started off as a bad experience from the previous amalgamation of events) all the much worse - like a cherry on top. In the end, the actual frames and lenses were fine and I am happy with but I have NEVER experienced customer service this atrocious to the point where I felt the need to spend time out of my Saturday to write a long, detailed "Karen-esque" review. But in my opinion, my terrible experience warrants it.

Caring and thorough. They take as much time as you need to make sure you become healthy and stay…read morethat way. They call back quickly and never seem to be in a rush. SO very appreciative.

I've been to the new office in Paramus and get specialty injections at Riverdale location Both…read moreare great. Been a patient here for close to 14 years and all doctors in practice are extremely thorough. Nurses are very nice and helpful. And what's nice is there open on Saturday and even Sunday in Paramus. Highly recommend