Be warned. They do makes mistakes and their policy is not to correct them. Nivika charged me $105 dollars MORE than I was told my services would cost. I was told by their staff that they would honor my expired Groupon for the services listed and happily made my appointment. During my appt, the doctor recommended I add on more. I decided to add on $140 of services. The doctor confirmed that what I wanted would be an extra $140 over my groupon to which I agreed. This was a splurge for me, so I made doubly sure this was accurate. It wasn't until after my appointment that they changed their mind and said they would not honor the promotional value of my groupon and I was charged $245 instead! I was sure this was an error and they would honor what I was told before my appointment AND during my appointment. But they will not. I've received numerous emails and calls from Sonya, who just tells me that they don't honor expired Groupons. "That's not our policy" is not an excuse to mislead your customers into adding on services while being dishonest about the cost. I know what I was told by staff. They said my groupon would be honored for the services listed, period. I should pay what I was told the services would cost even if staff gave me incorrect information. A good business practice is being upfront about the cost of services. I can only assume now that this "mistake" was actually intentional. I will take my business elsewhere. read more

Would not reccomend Dr.Patel is cold and arrogant he is a internal medicine doctor and not a dermatologist , front desk lady is not friendly. Go to a spa with a real dermatologist. read more

I LOVE this place!!! They are friendly & professional with reasonable prices! Dr. Patel takes the time to explain everything and really works with you to get the results you want. He's honest and doesn't try to sell you procedures you don't need. The best place & people for your medi spa needs. I'm a fan and customer for life! Love Nivika Med-Spa!!!! read more

The staff here is very good my favorite person there is Kelly she is amazing makes you feel good and look good . she really knows her stuff very friendly and very knowledgeable. Thanks so much Kelly mary read more

Nivika Medspa - Medical Spas Near Me - Gambrills, Maryland

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The employees here are incredibly rude to window shoppers with children. Before getting professional salon services, I usually like to peek in the windows to make sure the place is clean and the clientele looks happy. I was looking in with my children and a woman came out and literally asked us to move along. I was stunned - we weren't looking in on any private rooms, but simply the lobby and there was no traffic coming in or out. I got the distinct feeling they were being rude because I was there with my children. Needless to say, I won't be coming back as a client. read more

I have been to this place a few times. Dr. Patel is very nice and informative. He explained everything before during and after treatment. The lady at the front desk is very nice as well, and helpful. The place is always very clean. read more

I can't say enough about how amazing Kelly is- personable, friendly, knowledgeable, and really takes her patients' interests to heart. I started seeing her at the original Greenbelt office after I purchased a Groupon for three chemical peels in 2012 and I haven't stopped seeing her. This is probably one of the rare Groupon or LivingSocial deals which actually changed my purchasing pattern. First with the chemical peels- I have a skin disorder with similar symptoms as psoriasis, but still undiagnosed by my dermatologist. The only thing that seems to keep them from appearing on my face (and helps them heal quickly if they do) are Kelly's chemical peels. As an added bonus, my skin looks so much younger and has a much more even tone. They definitely don't hurt and Kelly starts out with a light solution to easy your skin into the shedding process. Plus, a chemical peel is the same price as a facial, so why wouldn't you do it?? Injectables - While I've only tried a volumizing filler, her skill is quite masterful. I've received so many complements from friends and family who think I look constantly look so well rested. She is able to blend the filler so it is completely natural. All-in-all, you honestly can't go wrong with these folks!!! read more

Dr. Patel is amazing. He goes the extra mile and takes each and every precaution when dealing with patients. I appreciate him taking the time to educate and treat. read more

I have been going to same Medspa for the last 9 years but had a 40 minute commute. I wanted to find someone closer to home to deliver the same quality service. I've had problematic skin all of the my life and I am in a good place. I get maintenance laser treatments and google nearby locations to perform a treatment my Derm recommended (Clear & Brilliant Permea). I went for a consultation and instantly made a connection with Kim! Customer service and warmth of a location where I spend hefty dollars are very important for me! I work very hard for my money :-). I digressed... Kim and I went over a plan, she explained the Permea treatment with a skilled level of details, and answer every question. I did not immediately book my treatment but told her I would call (no pressure). I finally went for my first treatment this Saturday. I have a Ph.D so I research as much as possible because it's fun :-). Nivika follows best practices of the manufacturer and I believe goes the extra mile to ensure the client's skin is treated well. The medspa is very modern and comfortable. Also, it is in a great location! I'll continue to update this review but my skin feels great ( no break outs and I can already see the results). read more

Dr. Patel is rude. Their IPL laser was clearly not working. Worked amazing the first time and didn't work the second time. When I called a week later, no one returned my call. I called weekly after for 3 weeks until I finally got through. They said to come in. Dr. Patel basically said "sorry not sorry". For $350 I expected to get an IPL laser that was working. I told them the minute after treatment that it felt like the laser did nothing and they blew me off. When I didn't see results, even minimal ones, I started calling to complain. Clearly landed on deaf ears. Shame on them for their poor professional service and with equipment that doesn't work. And shame on Dr. Patel for not even trying to right the mistake. I wish I would have read the reviews first. read more

I love this place!!! I started out with a Groupon for an Obagi Peel and ended having a series of Clear and Brilliant done. My skin looks amazing and I love going there and the atmosphere. Always pleasant. They really care about your skin but also they do not try push any extra services if you do not want them! read more

I have received a couple of services here. The staff, including the doctor take the time to explain all the services and are honest about expected results. Sonia was so sweet and helpful. I'm planning my next appointment! read more

Be warn! Total bait and switch. I started going to the Medspa for B12 injections. I was told what the price would be for my first visit and followup visits thereafter. Not a problem. Well, I go back for my follow-up visit and was told by the front desk a completely different price after I received my injection. I was completely appalled and upset at the same time. I go back and forth with her and to no avail paid for the service. I would not recommend this place due to their business practices. Very disappointed! read more

Had my first experience at Nivika Spa yesterday. I received Botox and was a little nervous. Dr Patel sat down with me, took photos of my areas on face. Then showed me how Botox would help and the amount of units that he feels would show the improvements I was looking for. I put put at ease right away and he joked around with me for the nerves to ease. All's I can say is that I have an absolute wonderful experience! I will truly be going back for future appointments. Wonderful staff and Doctor!!! I highly recommend!! read more

Kelly is the best! She is very smart, caring and knows how to make you look good and not fake. Everyone should know her.