Craving a late spring sweet treat in this heat and this place hit the spot. We ordered a bionico,…read moremangoneada, and esquite (corn in the cup). The restaurant was clean and the cashier was nice. They had a lot of different options that sound good such as mini pancakes and crepes. The only reason I didn't give it a five is because the mango in the bionico was not ripe enough and tart. Overall, I would recommend if you're craving a sweet treat.

Very disappointed brought three children with all the excitement to enjoy some ice cream today…read moreabout 10 minutes ago and the building is not even open the hours online read that they're open from 12 to 8 PM and at 12:45. They were closed. It would be nice if a note was posted or if it was something that could've even been posted on their website so that I could've saved a trip and three broken hearts. Very disappointing.

Came here a couple nights ago and the ice cream was to die for. I got the scoop of orange…read morecreamsicle and it was really good. The person serving me, Phil, informed me that the shop uses farm fresh oranges. She was very patient as I couldn't decide between all of the flavors and was really quick with my order, even with a long line in the crowded shop. Only negative was the shop was a little small with so many people in there. Would recommend!

It was my boyfriend and I's first time here this past Saturday. After reading rave reviews I was…read morepretty ecstatic to try this place out. It's located in a plaza right next to a Trader Joe's. We walked in at around 8pm and were greeted kindly by those working. It's small inside though there is some seating outdoors. I love how nicely decorated it is! The person helping us out was so informative and gave us the history of this shop (noting it's AAPI/POC owned) & how their ice cream is made fresh. They had a variety of unique flavors with most including local fruits as the primary ingredient. We always appreciate when you can tell how excited the workers are about what they serve. After trying out a few samples I ended up with a split scoop with cookie dough & coffee then added mini M&Ms on top. My boyfriend chose a scoop of the cookie dough with mini M&Ms on top. The ice cream itself isn't too sweet. It's creamy, not icy. 10/10!!! What a great addition to the East Bay. Support local!

I am writing to share my wonderful experience at your shop and to recognize one of your employees,…read moreJules. While I have always enjoyed your cookies--especially the vegan lemon ones--they were unavailable during my most recent visit. Jules went above and beyond by offering to bake a fresh batch for me on the spot. I returned an hour later to find them ready and delicious. Jules's exceptional customer service truly made my day. Please extend my thanks to her for providing such an excellent experience.

As mentioned in previous reviews, we are diehard fans of super-premium ice cream from Wisconsin's…read moreChocolate Shoppe. It's available in various independent ice cream shops across the country, with a list on their website. Cool Spot in Brentwood is a purveyor of this ice cream - so we had to stop by and try it out! This place was a find - 23 different super premium ice cream flavors! We were struck dumb and just stared at all the choices; how to make up our minds? Finally, my wife chose the Vanilla Bean and Yippee Skippee. I had Cappuccino Break, also with the Yippee Skippee. Yippee Skippee was delicious, a unique combination of peanut butter ice cream with salted caramel, brownies and chocolate covered pretzels. Also surprising was my wife's Vanilla Bean, a rich, flavorful vanilla - not the boring vanilla ice cream we have had in the past. Cool Spot has a good amount of shared parking, and ample seating inside. They also serve coffee, hot chocolate, slushies and make fresh cookies right there. The cookies were baking and smelled divine but alas weren't ready yet by the time we had to go. Next time we'll have to try them as well.

Their homemade Vegan Lemon Cookies are bomb I will be back for more!!…read more These cookies are flavorful, tasty and now I am craving more!! Thanks a lot Cool Spot, now I'm gonna be a regular

They do allow toddlers to use the bathroom which is problematic for a family establishment. An…read moreexception can be made for a 3 year old child.

I will rate the ice cream all the stars...customer service was ok. I came pretty much at opening…read moretime, 11am. I ordered a small mocha almond fudge on a cone. That came out to 6$ at first then I saw on their menu at the register that the cone could be dipped with chocolate, she said it's $1.25 extra, then I noticed peanuts could be added to the chocolate dip, she said another 1.25, total came to 8 ish, I tipped a $1 so I say at a round off I spent 10 next time I'm not getting all the extra for the cone. The size of a small cone is very generous and very reasonable for the 6$ price. Very spacious inside but it is pretty much an order then go. There was a standing table but I suggest know that you will just be getting your treat and heading out. Street parking at parking lots available I was grabbing food across the street from them where I parked. Definitely ice cream that solves everything, get yourself this treat!!

A large ice cream shop with many varieties of flavors and sundae combinations. We just finished a…read morebike ride from Hayward to Walnut Creek and this was a well deserved treat after Ike's sandwich! It was a sunny Sunday, so the place was lively with families & groups of friends. There is no indoor seating, but some outdoor benches along the street. The staff were energetic youths, eagerly scooping & delivering quick service. We chose the coconut caramel delight & coffee, but the salted caramel and pistachio were delicious as well. Definitely a favorite ice cream spot amongst the locals. Would highly recommend it!

A nice little spot to drop in when you're craving something cold and refreshing. Whether you're in…read morethe mood for frozen yogurt or sorbet, they've got you covered with a good variety of flavors that rotate enough to keep things interesting. The yogurt is smooth and creamy, while the sorbet offers a lighter, fruit-forward option if you want something a bit more refreshing. What really makes the place stand out is the toppings bar, plenty of options to customize your treat and make it feel a little more special. It's an easy spot to spoil yourself or bring someone along for a simple dessert run. That said, while everything is solid, it's not necessarily blowing the doors off in terms of uniqueness. Also worth noting, it can get a little pricey since everything is weighed and billed accordingly, especially if you load up on toppings. Overall, it's a dependable go-to when you want a quick, sweet treat without overthinking it.

Had a confrontation with the young girls working there as they would not honor my FREE birthday…read moreMenchie's... although I showed them my app that said FREE birthday they insisted I didn't have enough points and I said where does it say that ? it doesn't!! so I paid /purchased my Menchie's ... Then I asked to put my phone number in for points ...she said well it's too late now we've already finished with the transaction. & cannot get back into the register. .. Who hires these people that don't know what they're doing ?? It's a shame & will delete my app at this point !! Incompetence rules,

I came here to treat myself after a rough day at work. A little disappointed as I got a brownie…read moresundae but I feel my brownie was old.

Came back to try this location again and it's still not good…read more The Jamoca Almond Fudge ice cream was too soft and the ice cream didn't have any coffee flavor. This location is still not that clean. The floors are still sticky. It will be nice if the employees would do some cleaning up when they can.

I'm really happy to see that the local business is doing so well! They only have a few options,…read morewhich means the lines move really fast. We tried their orange vanilla, strawberry, vanilla, and chocolate vanilla. Honestly, their small cone is big enough for two people! I really enjoyed it and I'm looking forward to visiting again soon.

5/5 for the dessert itself. Got a small pineapple orange in a cup…read more 2/5 for the ambiance, the service, and the parking. First with the parking. I was parallel parking and the girl behind me and the audacity to follow me while I was pulling up to start backing up into a spot. She didn't even bother moving or going around while I was waiting for the spot to open up. There's no dedicated parking spots for this place so it's just street parking so good luck. The line. There's no clear end of where the line actually ends so it ends up being a jumbled mess and since there's a drive through, people don't know how to not block the way for the cars to go through. There's kids riding on bikes up and down the streets and the sidewalks so be cautious of what's around you. The service. Once we figured out where the line was, the teenager walked us over and took our order. She was very rude and had zero customer service. We were a party of 4, and after every single order, she would rush and ask "anything else?!" And I really wanted to reply with "and a better attitude" but I let it go. It wasn't even hot outside for her to have that kind of temper with customers. Like yes, it was busy, but you're doing a job that requires customer service. At the end of the day, it's free to be nice

fabulous selection of delicious treats! but I'm truly faithful to my one scoop of Old-fashioned…read morebutter pecan And you have to share a banana split it's a must !!!!

Great ice cream friendly atmosphere and staff have a great time and great ice cream the cookies and…read morecoffee ice cream was excellent will definitely come back recommended to anyone