The team at the Altamont Avenue location deserve a lot of credit for their attention to detail and…read morethe extra effort they put into pre-cleaning your car before it enters the automated process. My truck (day after first significant snow) had salt, dirt and ice buildup on it .. the guys spent extra time to power spray the ice/salt/dirt. By the time I got thru the car wash it was almost completely gone .. and it was only 27 degrees. Great job guys!!

Staff not friendly. Acted bored. Paid $33 to come home, wash my windows, clean interior myself…read more Poor experience. Won't return.

This place is a dump. The staff, the wash.... all garbage. It's cheap... yet still not worth it…read more Don't waste your time or money here.

Good automatic car wash. Basic , Regular, and super washes. Tuesdays is $6 special. Attendant was…read morequick and effective.

Terrible experience. Went to the high pressure wash and when done the door did not open. Waited a…read morefew minutes, pulled forward and nothing. Got out and tried the emergency button and nothing. Went outside and called the posted number, no answer and the voice mail is full so I can't even leave a message. So we are stuck and can't even contact somebody for help. Almost called Sch'dy PD but tried the rear emergency button and luckily it opened and we carefully backed out. I'm done, never again!

Paid for the $11 car wash, drove in the machine started and then nothing happened…read more I tried calling the number and the recording said maybe they would call back and then the mailbox was too full to take a message! They must be getting lots of complaints.

We made an appointment for some work to repair a scrape on my 2015 Jeep Grand Cherokee Summit and…read morereplace the Jeep emblem. Justin and company did a beautiful job. Good as new!! They walked around to inspect the work with me, and they even washed it. Justin explained to keep it clean and free from debris, as well as, not going to a Car Wash that isn't brushless for at least 4 weeks. What a Great bunch to work with! We drove an hour away to keep this appointment and I would use them again!!

This review comes from my mother (who is not Yelp savvy, but felt so strongly about her experience…read moreshe typed this up and wants me to share it) "I am extremely pleased with the level of professionalism, response time and overall work Gerber provided. They gave me a free estimate and physically showed me the areas on my vehicle that they planned to fix and explained why. They worked with my insurance company directly and saved me the hassle. Gerber also provided text message updates so I knew exactly when the parts were ordered and when they were expected. My only complaint was when insurance was debating if the car was going to be a total loss, Gerber stated they don't work on total loss vehicles - thus Id have to have the car towed someplace else. (if I wanted to buy it back from insurance) Fortunately, the insurance company did not total out the vehicle so I was able to have it repaired. They even washed the car and buffed the hood. It looked fantastic when I received my car back. Thank you Gerber, you made this easy! I will be recommending you to anyone that I know that needs your services"

Another very good experience at Hari's today. My Lexus…read moreneeded a NYS Inspection and Oil Change. I arrived for my appointment and was told the customer before me needed unexpected work done. Robert, the outstanding mechanic who has worked there for twenty years, apologized for the delay. I was offered and accepted a ride to my nearby home to wait. Two and a half hours later, the work was completed. I was given a ride back to the garage. I call this excellent customer service. And that is one reason why we support an independent service provider rather than a dealer. Plus, the cost is considerably less than for work at a dealership. At Hari's, communication with customer, attention to customer needs, and expertise in servicing cars are all superior to most dealerships. I believe I am getting a fair and accurate appraisal of work that needs to be done. Whereas, at the dealership, I feel the bill is padded with extra work that is unnecessary. Plus, I am supporting an independently owned local business that resides in my community. A "WIN" all around.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

The worst. I was traveling to Europe so I let my sister use my car and she got in a minor fender…read morebender. She was to take it there for an estimate. I called to insure she would be able to do this. after explaining it 3 times, I was told I needed to bring it in. I canceled the appointment because the woman on the phone could not understand what I was saying. I told her I would take it elsewhere as the fact that she couldn't understand even the most basic of English, yet, I got harassed via text, phone and emails for another 2 weeks about my missed appointment. I have no hope they could even do the job of an estimate. I will take it to T.A.C.S., where I am sure they will do the job properly. I returned today to another call. smh. I wish people would just do their job.

Took car there for estimate after someone hit me. My appointment was for 7:30, The sign on door…read moresays they open at 7;30. They are open and someone at desk at 7:30. But no one comes in to do any work or estimate till 8. That was first problem. Then got estimate finally from my insurance company after over 2 weeks. I wanted to take to another facility to do the work but I kept putting it off and finally decided to go to Caliber as last resort. So I call and call and call to make appointment. No one answers phone. I go on corporate website and there is a # to call to make appointments for repairs. Again I call and call and call and again no one answers and again no voice mail. So F'k them.