Wonderful experience. Friendly customer service representatives make your visit exceptional. Care…read moreand Laughter is the greatest combination and you experience both at Remedy. Needed some gummies to help my hubby eat. Product worked wonders.

I am a medical customer, I have had several issues with products there. They do not accept…read moreresponsibility for the quality of their products. I purchase 2 different brands everytime I go bc my brain augments quickly. I ordered them when I arrived the lied & told me I did not. I have a care provider who checks my orders & she knew it was a lie. They gave me 2 if the same & I didn't realize it. I called back but as I said they lied. They gave me a 77.00 credit bc of it. I tried the one I purchased SMALLA$$VUDS, DO NOT EVER PURCHASE THEIR PRODUCTS THEY USE PESTICIDES. HENCE WHY THEIR PRODUCT DOES NOT BURN. IT FIZZLES & GOES OUT BC ITS COATED WITH IT! Remedy would not take responsibility for the product. Unlike evwey store we make purchases from, they think thwy are nit responsible for selling poor products

I have visited with this office for three visits one was in office and two were virtual both times…read moreI was seen exactly on time and the appointments Were comprehensive, thorough and stress free! I really like seeing Ms Davis as my medical cannabis provider, she is smart and kind and has an amazing bed side manner I would Recommend her wholeheartedly as well as the entire office

I called and set up an appointment for renewal of my MMCC. The lady on the phone sounded very…read moreconfused and asked me a few questions. I explained that I already had my card and prescription I just needed my prescription renewed. She made an appointment for me a week later. My appointment was for 3:45pm and I called into zoom. I had to wait on hold until 4:07pm for the appointment to start. I did not appreciate having to wait on hold for so long. The nurse or doctor came on the calm and started telling me that I had booked the wrong appointment and that I would have to reschedule and the cost would not be $50 it would be $200. She told me I would have to allow my certification expire and then make a new initial visit for $200 and make sure I had this document and that document and I should have been told this all. Well I was not told that any of and the person who answers the phone for New Era had no clue what they were doing it was their mistake and I told her exactly what I needed but she made the wrong appointment and didn't tell me anything. There are other providers that have a more professional staff and do not charge this much and do not make you sit on hold for 20+ minutes only to tell you that you made the wrong appointment and no accountability for their staff and how unprofessional they were in dealing with me. There are plenty of other providers for this service that charge less and treat patients better than this place does.

Do not waste your time with this place. Even after being confronted by the Maryland Medical…read moreCannabis Commission for their mistake in my case, the ironically-named Mercy Medical Cannabis Clinic (aka Family Health Connections) refused to admit their error, and refused to refund the money they had unlawfully charged me. They had told me that when you renew your physical medical cannabis card, it nullifies your certification, and you need to re-certify, even if it's within one year of certification (as mine is). It's completely false.

Mercy Ijoma was polite, friendly, and very helpful in helping me secure my prescription, and in…read moreunderstanding the process.

Sells underweight products but doesn't do any kind of refund or exchange when you bring back…read moresomething that is clearly underweight. You can even bring a scale, weigh it out right in front of them, but apparently a difference of half a gram isn't large enough to make a difference... when the product you're buying is literally just ONE GRAM. 1 - 0.5 = 0.5 I paid full price, only got half the advertised amount, but apparently that's not enough for a refund or exchange.

Parking is a bit uncomfortable, but other than that i've experienced nothing but great prices,…read moredeals & discounts. The staff is very nice, have not had a bad experience with any of the budtenders as of yet. one big plus for me, this location is one of the few dispensaries around that offer whole ounces.

Excellent and knowledgeable customer service and products that smoke well and very sticky buds.read more

These folks going to chat shit every time. Consistently have a severe lack of urgency across all…read morefronts. Disorganized in their process to get customers through. Feels like everyone's high working & has no idea what's going on. Care to their customers to a fault. You'll wait in line for half an hour watching dumb shit happen across the board. Management is poor on a day to day.

Reminds of cellphone stores in early 2000. All up my butt wanting to help me, pretty bags and…read morewrappings, but all i want is a cheeseburger......HATE MD cannibis stores! Would love to pop in and out in 10 min, but that is IMMPOSIBLE! Speant 45 min at store open at 9 AM today to buy 1/2 z of flower. Prevsuosly, I only had to hang out with my dealer for 30 min or so 20 years ago, and I liked him better. Don't EVEN say it's MD law.....Every cannabis store in state has diffenernt rules...perhaps is county? Stop blaming on State! Rules for stores vary from 3+ miles away. HATE MD cannibis stores!

Great deals and great employees and love how they always have special promotions they text you.read more

Recently was exploring over dispensaries in Baltimore and came across Storehouse…read more It wasn't very crowded and check in was smooth. Upon going in they do have a lot of LED displays with menu items. If you are like me and get overwhelmed by too many visuals, they do have paper and tablet menus. They had a huge variety of items from edible to flower. Pricing was also great as well. As a first time visitor check in took a moment to break down specials and how their loyalty program works. I appreciated that. I'll visit again as they took care of me. I like a spot with good customer service no matter what your level.

Not if the representative answering the phone at storehouse today is how when they supply or what…read morewhat she was rude as hell. I called asking if anyone else complained that we were having issues logging into the application she said who are you and what are you talking about? I said you don't talk to customers like that. What do you mean? Are you trying to listen and she hung up the phone on me twice?

Best Bud Tenders! Best selection!…read moreGreat specials! Free Delivery (medical patients only)! In my humble opinion, the best dispensary in Baltimore!

You're website sucks ass non stop and it has gotten worse. Product good service good but the…read morewebsite is awful. There easier places to order online.

I'm officially a member!!! Very nice staff and very organized. The lady was very knowledgeable and…read moreunderstanding what I needed. I can't wait to go back and get more edibles!

I've been a customer at this location since day one, and this experience completely changed my view…read moreof the business. I stopped in the back of the building for a few minutes while waiting for my order because there were no available parking spots. During that time, security approached me twice. On the second interaction, I was spoken to in a disrespectful and unprofessional manner, including being insulted over the radio. I simply stated that my order would be ready shortly and that I would wait briefly. What followed was completely unnecessary escalation over a minor situation. Instead of any attempt to de-escalate or treat a long-time customer with basic respect, the interaction turned hostile and unprofessional. including being insulted over the radio. Update: The situation was ultimately handled by General Manager Matt Hersh, and unfortunately, Rather than addressing what happened or acknowledging any staff conduct, I was told I was no longer welcome and that my account was being closed. It's disappointing to see a loyal customer treated this way over a brief and avoidable misunderstanding by your security staff. This was handled poorly from start to finish, and it reflects badly on the business overall.