These folks are the BEST!! Needed a quick assessment of a tire pressure notice on my car's panel…read more Didn't want to risk a flat, I wanted a professional look, test what was happening. I had to go over Hwy 17 and didn't want to risk a failure. Juan and team stepped up immediately, with courtesy and respect. I was back testing the panel in 10 minutes. ALL GOOD! Then, George found a nail in the tread and tested for leakage. He removed the nail and refilled all 4 tires to the prescribed limit. Within 20 minutes I was back on the road!! This business deserves your business and its well deserved reputation. BRAVO!!

Great service. Got a flat driving down SSJ at 730 am. Tire was unrepairable. Limped my car to…read moreWilson's Tire & Service before they opened. Once I got my car jacked up and spare ready, I realized I didn't have a tool to take the lug nut caps off my wheel. I waited for them to open and they helped me mount my spare free of charge. Wonderful service and will definitely be back again.

Our Volkswagen Tiguan's tire pressure sensor went off while driving towards a family vacation in…read moreSanta Cruz for Memorial Day weekend. I called and set up an appointment with their AI receptionist. The first time I've done such a thing and it was surprisingly easy. I showed up in person and went over the problem. They checked the tire pressure, filled air in the rear tire. They tested the tires, found no leak, and I was able to go on my way after only $25. No hard upsells, just straight forward service. I only lost an hour and a half of vacation time and was able to join the family at the pool. Incredibly thankful for the team here.

Very easy to book a same day appointment online. I worked with Rick and he was very thorough and…read moregave honest recommendations on my tire replacement. They were able to fix my tire and gave me a quote to replace my tires. Will definitely be coming back!

My husband and I have been going to Lloyd's Tires at 311 Capitola Road Extension in Santa Cruz for…read moremany years now. They also have a branch downtown. The head manager, Jose and Jenny, their Office person, both have a great hands-on approach to doing business. Jose is very personable and knowledgeable. Jenny can get you scheduled in and out quite efficiently. I highly recommend Lloyd's Tires if your vehicle needs new tires. After their crew puts new tires on your vehicle then after every 5,000 miles they do a free tire rotation. So, definitely check them out when needed. You'll be happy that you did. Please let them know Susan in Santa Cruz sent you!

My family has been using Lloyd's tire service for years. They are always there to help with a…read moresmile! The service is fast,efficient, and always going the extra mile to fix the issue. My first go to for years! :-)

This Big O is amazing! The entire staff but especially the manager Juan have gone above and beyond…read morefor me in helping with tire and over maintenance care. I know I can trust them and their recommendations and that I'm paying fair prices. I truly couldn't recommend this location more highly. I've bought tires from them and have them do my regular tire rotation and balance as well as oil change and they have also replaced my battery. Do yourself a favor and go to Big O Tires in Santa Cruz.

The stereotypical car crook taking advantage of naive customers played itself out. I accept I am…read morepartially to blame wearing a "Fool" sign around my neck. A generous two stars because I did not pause the process and allow myself time to research their recommended tires for my car. Of course I wanted to trust them not to take advantage of me. I went to this location because it was conveniently within walking distance of my home. I had always gone with the original tires which came with the car (Honda Accord EX) when I bought it brand new but the original Michelins were only available online needing to be shipped and requiring an independent installer to get involved or at Costco but I had only joined Costco previously for access to the tires and had since discontinued my membership. I would have to find an alternative. Big O recommended a tire I recognized from TV commercials when I was growing up. I immediately regretted their recommendation when I drove my car home. The new tires were noticeably noisy. The ride was also rougher than I was used to. It was as though I could hear and feel every dimple in the pavement. When I got home I looked them up and read a list of inferior characteristics. Not only were they known for being noisy, they were also known for having a significant impact on fuel consumption because they were impractically grippy on the road surface. I must have made the salesman's day when he was able to unload these undesirable tires on a sucker. After discussing the situation with a close friend I decided it was time to trade in the car for a new one. I will never trust Big O Tires with my business again.

Very friendly. Happy to help. Went out of their way to help me locate/ fix leak in tire.read more

Chris, I wanted to extend my sincere thanks for your extraordinary support lately. I've had a run…read moreof incredibly bad luck with my tires--from a stray nail to two full replacements--and what could have been a series of absolute disasters turned into a seamless experience because of you. I was honestly at my wits' end, but your calm expertise and immediate solutions were a total lifesaver. It's rare to find someone who makes you feel so heard and supported when everything is going wrong. You've earned a customer for life!

Great service, Great people,…read more Finished work ahead of schedule. Gave me a ride home. Would have picked me up. Quality of work? It's the first time I have used CenCal, so, time will tell.

A/C decided to give up on my way to Santa Cruz, got on the internet and saw the reviews for Cen Cal…read moreAutomotive. Called and they worked me in on a friday (thank you Alexis). In at 9am out at 4:30pm. Best customer service ever at an auto shop. Very Clean install and great people to do business with. They value was outstanding since the dealer wanted way to much and this Company knows how to do Customer Service. If I lived in the area, they would get all my business. Thanks Guys!

If there's any issue with your tires, these are the guys that make it happen at a decent price. the…read morequality of service and professionalism are outstanding

These guys are top notch! I was on my lunch break,so I was limited of my time. I had a flat and…read moreneeded a new tire. I pulled up and spoke to a really nice gentlemen who took care of my car instantly. I got a used tire put on within 15 min and it was very affordable. I was able to make it back to work just before my lunch break was over. Giving them

I get my car smog certificate every other year when it is required. These people are friendly,…read morecompetent, efficient, and their services are fairly priced. I highly recommend.

Friendly, knowledgeable, and reasonable. I have used them several times and have always found this…read moreto be true.

Buyer Beware. A lot went wrong on a routine oil change, and I wasn't the only customer having…read moreproblems there in the time while I was waiting.

Beware. Get a second quote. Took my car to get quote for inspection and work which I know it was…read moreneeded. The quote provided was for over $1,300 and was told the car was unsafe to drive as is and I had to make to make a decision right away if I wanted them to fit it in. The questions I asked were answered vaguely and were not making sense. I took the quote and researched what I was told, it was all BS. The verbal quote was different than the written copy I requested. Shady. (My father is a mechanic.) I took it to another shop and go the work done for $600. Get a second quote; especially if you are a female. Not sure if that is standard practice or just a specific employee.

We are from out of town and this place was a lifesaver! I got a piece of metal in my tire and they…read morewere the only place open and stayed after hours to wait for me and the tow truck. Saved the day for sure and didn't change any extra!

They were open until 8pm on a Saturday and provided quick service. Salvador was quick in patching…read moreour flat tire and checked the pressure for all four tires before letting us go. Price was reasonable.