I've been going to them for a long time never had a problem. They know what they're doing and…read morethey'll squeeze you in if they have to

The owner of this shop is a complete troll. We got into an argument because he couldn't communicate…read morewith his employees about a job they had done the previous day. I had left my vehicle there for a service in which turned out to be an issue that 'I' the customer caught. After advising the issue to a worker. The worker had asked me to bring in the vehicle the next day. Bringing in the vehicle the following day and dropping it off. My vehicle sat untouched for 6 hours until I had called asking for a timeline on when my vehicle would be done. Mind you I had paid for the service the previous day in full. They care about money rolling in after that you're no one to them especially when the owner is there. Owner thought I had lied about a service done and continued to say I was wrong when in fact the owner had absolutely no idea what the issue was to my vehicle and was previously speaking with an employee and not the owner. Basically the owner lacks communication when he's around.

I Had my breaks done. Reasonable pricing. Nice people. I asked about all breaks and he was honest…read moreand said I only needed the front which anywhere else would still try to upsell. I would recommend them for brake service for sure.

Had my jeeps brake line repaired at the Tire Depot Yuba and I have a complaint! The owner did say…read morethat the repairs would cost 800 dollars and shops can set any price they want, and the consumer can say Yes or No. Here is my beef, Parts cost was 276 dollars and labor was 620 dollars! labor was 130 dollars per hour for 4.8 hours of work. But I dropped car off at 12PM and picked it up at 2PM same day? why would they charge dealership repair cost and over charger people, why not be fair and have a lifetime customer and not a disgruntled customer? Not a small mom and pop garage that I will return too!

It's a highly unfortunate day when you get a massive blow-out (right passenger side), on Hammonton…read moreSmartsville Road, 140 miles from your San Francisco home. My first thought was, where exactly am I, and how am I going to get out of this mess? AAA had a hard time finding me on that road, but after that it WAS a great day because I researched and found Les Schwab tires in Marysville to get me off of the spare "donut" that most certainly was not going to get me home. The waiting room was so perfect-open airy space, lots of in stock tires (mine included), vending machines, clean bathrooms, tables and chairs and even outlets for phones or computers which are so important while waiting. At first, I thought it was going to be an easy fix- buy a tire and go home. However, this was not going to be that kind of day-unfortunately the wheel and rim were cracked. These are special Honda parts, something that even at a dealer has to be a special order and takes about two days to come in-I needed to get home. Chris Hoag (manager) came out and gave me a detailed explanation of what happened and discussed some options for a temporary fix. He ended up putting a multi fit wheel and brand new large spare tire on and moved that spare to the rear passenger to get me home. The price was excellent. I was so delighted to see such a well-run business despite my unfortunate event that led me here. All of the employees are incredibly professional and polite, and the manager is a total pro.

We had a flat tire on the way to Marysville. Searched for a Les Schwab nearby and we found this…read morelocation. They fixed both tires on the right side of our car. The service was great. All smiles! This is actually the 2nd time we used a Les Schwab fo our tires. And both occasions were just a 5 star experience! We highly recommend Les Schwab! More power!!!

These guys are great for tires and automotive needs. The automotive shop down the way gets the job…read moredone. Reasonable pricing and experienced mechanics.

They got me in and out very quick for a flat tire that was not fixable. They were able to get me a…read moreused tire since the rest of my tires still had life left. Reasonable price and quality service. Tire was properly inflated, tested, and installed.

Very quick service! I went there with in the past week or two and picked up 4 New Good Year tires…read moreand had them balanced and installed in about 45 minutes, I thought that was pretty quick! Thank you Neil and crew!

Neil's Tire provides excellent service! Our farm had been coming here for many years. Neil…read morerepaired a tire on my personal vehicle for free, so the next time I needed tires, I came back. His staff was quick, knowledgeable and efficient! They had new tires on my vehicle in less than 30 minutes, great quality at a good price! We will continue to be long term customers and encourage everyone to stop by Neil's!

UPDATE: Tony himself snapped/broke lug bolts on my wheels AND sold me bad tires that had fix-a-flat…read morein them!! Which blew in less than a month! Shady practices, I will never go here again!!

Great customer service, transparency, great communication. Professional and kind. Will return!read more

Great customer service. Friendly and curious. They had me in and out of a smog in no timeread more

Owner refused service because I'm white. Tried to claim it was "due to political climate" and…read more"only do smog and oil changes." Will never spend another dime at this establishment.

Fast service and they had the tires I needed. The price was great! Thank you! My Tire Pressure…read morelight started flashing on 1/13/26, a day after I bought tires. I brought my car back and the mechanics found that my tire pressure sensors were bad. They offered me an amazing price to get this fixed. I spent like 4plus hours at the shop because my car had to be test driven to make sure everything was working correctly. Overall, I'm satisfied with the dedication and time that was taken to get my car back to normal. Thanks to everyone at Queen Penny. I definitely will come back should I have any more problems.

Prices are great but the techs might be where it falls off…read more I've been coming here for years. I looked past the drug abusers and focused on value. The Techs aren't well versed in tire mounting and simply add weights rather than finding the best balance between wheel and tires. I have several sets of Method wheels with Radar hybrid tires. Method is a top notch offroad wheel. The tires are 33" & 35". Both sets have well over a pound of lead on them. I went in to get an estimate for a 2024 Nissan Frontier, I always buy what I say and never dicker on price, I appreciate how tough it can be to run a brick and mortar company. After weeks of calling them back they never followed through. I have spent thousands of dollars here but it looks as though the drugs may be the priority, not the customers. I'm sorry Queen Penny but there are many other shops around and I'll take my chances with them in the future.