My wife and I were driving from San Jose to Pacific Grove to meet relatives for a vacation. Our car is a 2014 Toyota Camry with about 125,000 miles on the odometer. The "check engine" light came on and the engine was running very rough. We pulled off Highway 1 at Aptos and stopped at a Safeway gas station. I checked the oil, and the level was correct. We knew we had to find a good mechanic. I asked the attendant where we could find one, and she told us Aptos Tire & Auto Care was three minutes down the road. We arrived at Aptos Tire & Auto Care about 9:30 a.m. They were evidently "slammed" with work. We were told it would be two hours before they could run diagnostics, but they actually put our car in the bay right away. Shortly, they said the problem was probably a spark plug, and it would be 12:30 p.m. before they could get them. About 10:30 a.m., they suggested they we go to the New Leaf grocery store, located nearby, that has an excellent delicatessen. We waited until about 11:30 a.m. to go the New Leaf and had a nice lunch and used the restrooms. We returned to Aptos Tire & Auto Care about 12:30 p.m. In about five minutes, they told us our car was ready and we were on our way. Our car ran smoothly for the rest of our ride to Pacific Grove. We really appreciate their quick service for an incident that could have spoiled our vacation and only was a minor inconvenience. read more

If there's any issue with your tires, these are the guys that make it happen at a decent price. the quality of service and professionalism are outstanding read more

Amazing customer service and professional workmanship. I've lived here 30 years and this was my first time using Aptos Tire. I had to be towed over with a punctured tire on my Tesla. In 24 hours I had new tires for a very reasonable cost. I'm telling everyone to use Aptos Tire in the heart of old town Aptos! read more

Aptos Tire & Auto Care - Punctured tire. - Auto Repair Near Me - Aptos, California

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Aptos Tire& Auto care did awesome job in my car. They replaced right strut, also brakes pads and rotors, and 4 tires, changed oil. All those job were with quality with honest good price. read more

Super helpful! Stopped to get air in a tire and these guys who were busy immediately served my car with thorough attention. Great experience. read more

Aptos Tire & Auto Care - Very thorough! - Auto Repair Near Me - Aptos, California

Made an appointment for a wheel alignment. Got there and they said there was already a car on the alignment rack, and I would have to wait several hours. They did the same thing to me a couple of years ago when I had an appointment for new tires. If you don't mind waiting for hours AFTER you've made an appointment, this is the place for you. read more

They say they open at 7:30 showed up at 750 and the doors were closed they had an open sign but store clearly not open...not professional at all and they just opened this location..I give it a year before this location closes read more

I called this business this morning to get my tire repaired - had a huge screw lodged in it. They said "come on in right now!" and I was there within the hour. I barely finished reading a chapter in my book when they said "you're done!". Literally 20 minutes and $25 dollars later I was back in business! Nice staff, excellent service and they now have a life long customer! They've been in the same location for years, formerly Aptos Tire Repair, in the Aptos Village, then took over the next door auto repair shop - it's a win-win for all. I'm a satisfied patron forever! read more

BIG EGO ISSUES. Only came here out of emergency but was definitely a mistake. The manager here told me one thing, but I went to Costco, O'Reilly, and Auto Zone and all three told me this guy was wrong but he said everyone else was wrong. Doesn't add up buddy. Costco and O'Reilly luckily gave me written proof to show him and that seemed to shut him up. Without that I don't think he would've given me my car battery back. read more

Customer service was about as to be expected. Smiles were absent. Strictly business. Things went slow but the job got done. We were low on air and presented with the prospect of making the best at a store where we were not making any money was in fact presenting a nuisance. The proprietor made that clear. Soon enough we were topped off and on the road. Gave the kid $5 for his trouble. Would only repeat if it was a same thing same place situation. Happy the job got done. read more

Went in for a oil change service was amazing .Workers were able to get it done without any problem The prices are very good Luis and his team are amazing workers definitely will be coming back. read more

I would definitely get a second opinion. This place is a joke and just wants to charge the utmost. Took my business elsewhere, they charged half of what was previously quoted. read more

Yesterday I brought my car in for new brakes. The staff were professional and polite. Affordable prices and the job was done quickly.

I have been coming here for tires for many years. This year, when I called, I asked for a specific type of tire and I was not concerned with the "brand". When I picked up my tire, they were not what I wanted. We discussed what I wanted, we reviewed their websites and I selected a tire that would meet my needs. When I called on Monday, they changed their story. Becase they threw away the sticker, they cannot return the tire and they argued with me that there were mud and snow rated yet they are not. They kept arguing so now I got screwed with a poor quality tire. I will not go here again. read more

I enjoy giving business to local small business. That said I did not receive a call when my tires came in or when my car was ready. job was suppose to be done by 3 and it was not finished till 5. 2 month later right rear was not holding pressure and I went back to them, no warranty 25.00 to fix a slow leak. Goodyear or Costco would covered it in the name of good customer service even with Costco being a Leo price tire place. Here you pay premium price for minimum service read more

Took a van in for an inspection. Inspection went well as far as I know. Unfortunately they cross threaded lug nuts mistakenly. I took the van to another shop to get the brakes replaced as they instructed me. The shop found the cross threaded lug nuts. I contacted Aptos tire to let them know and they refused to do anything or give a refund. Had to pay another shop to fix their mistake. read more

Straightforward, honest auto mechanics. Took my car here for an alignment and received a great service. They found a nail in my tire and fixed the problem I explained to them. You may not receive a warm welcome when you walk in the door but that's because these guys are mechanics, not sales people. Highly recommend supporting this local business. Fair price and exceptional work. read more

I had the air conditioner repair in my Mustang GT 2014 and they did great job. Also they checked out the cooling system of my car and now everything is working very well. Luiz and his great team did excellent job with good price. read more

This place is the best! Luiz and the crew took awesome care of me and my Cadillac! Driveshaft carrier bearing busted, they installed a new driveshaft in three hours! Honest, fast, affordable. They didn't try to upsell me on anything, they did the work that was needed and went above and beyond...great customer service! And they're right down the street! read more

My car had some issues about exhausted part, was with very annoying noise. Aptos tire made the best job ever in my car, now is smooth and very silent car. Thank you Luiz and all great team of this great and value jobin my car! read more

This is the absolute worst business I have ever encountered. The quality of work is sub par, the lack of professionalism is comical, reliability is zero, and attitude is unreal. The people working there are pleasant enough, but the owner has a dog s-it attitude, I have no idea how you can act like the soup Nazi and still be in business. I could run down the long list of issues I have with them but I'll just sum it up in 3 words- GO SOMEWHERE ELSE. read more

Took for a flat tire - they patched same day. Good to have a spot like this in Aptos.

Just wanted to take a moment to say that this place is the best and most affordable shop in town for New tires and service. So stop looking and just go here for new tires. Best part is my truck also needed an alignment and because I got tires they gave me a significant discount for one. I'll also mention their rate for labor is fair given our location. I'll be back in the future. read more

fair prices fantastic work done five stars. Bought tires and had work done they are good so they are busy.

Great people, great prices, great product, great service. I love it when businesses get you are human too! Working with you to find solutions! Love this place. read more

My car displayed the "low pressure warning," despite inflating the tire a month ago. I took my car into Aptos Tire and Auto Care and they saw me right away. Miguel checked out the tired and discovered that it had a small leak that he patched. I was in and out in 35 minutes. And the cost was very affordable. Thank you Miguel for saving the day! read more

I was on my way to Los Gatos and noticed low pressure. Pulled into Aptos Tire abs got immediate attention and repair. Can't thank theses guys enough! Got me out of a jam in a jiffy! read more

I am never coming back. This shop changed my car starter when that was not the issue, charging me almost 600 hundred dollars. When my car had the same issue again, because they did not repair the right thing, I called them to bring the car back again and they showed no interest on helping me bring the car back into the shop. So I had to get another mechanic, since they apparently did not want to help fix my car. He charge me only 100 dollars because it was a matter of cleaning something up only. From which 30 dollars were because a liquid spelled when he was cleaning the valve and he had to refill it. Honesty goes a long way and that is exactly what you will NOT find at this shop. At this point, I do not believe that they even changed the starter. Never coming back. Do not go here unless you like throwing your money away. read more

Had to get 4 new tires and replace all the rotors. They did a fine job. Everything was done in a timely manner. It's been 2 months and everything is still good. No problems at all. The bill was about the same as the estimate. read more

I took my car in to see if my tire with a screw in it could be fixed/patched. When they removed the tire, we saw that it had been previously repaired and they indicated that the tire should never have been repaired (but replaced) because whatever had been stuck in there the first time rubbed on the interior of the sidewall, and with the sidewall compromised the tire could have blown out at any time. The red flag is, I had it repaired at Aptos TIre & Auto Care several years ago. They gave me the option to replace the bad tire, or get a whole new set. Since I was due for a new set anyway, I had them quote me on the tires which could be there by the next day, and they said they could put on a temporary loaner tire to get me through to my install appointment the next day. They verbally quoted me a price "out the door" and (after checking a source comparing the cost of the tires) I said yes, let's do it. I put down a $100 deposit and got a receipt for the deposit, but no paperwork for my order. They put on the loaner, and I was on my way. I dropped the car off for my appointment the next day and they did the work. It took about 1.5 hours longer than expected but that was fine, save the fact I had to call because I hadn't heard from anyone at the the time it was estimated to be ready. Both times (when I got the loaner/order, and when I came in for the installation/alignment) they had me sign papers authorizing the work, but had no prices - not sure they even had any description. When I picked up my car, the balance due was a few dollars over what they said would be "out the door" but that was AFTER my $100 deposit, so essentially $108 MORE than what I was quoted. When I read my receipt, turns out I was charged $126 for the loaner tire, so what I thought was a really nice courtesy service ended up being an extra charge that no one mentioned -- I could have easily had an Uber to take me the few miles home and back for a fraction of the cost of the loaner. The moral of the story is, get costs detailed in writing. The issue with the previous repair was a big concern, but it was a couple of years ago so I can't say who did that and if they are still employed there. I would give 4+ stars for the work on the new tire order and install (fair price, decent service), but docked the rating for the previous risky tire repair, and not telling me there was a cost for the loaner tire. read more

AVOID APTOS TIRE AT ALL COSTS. Was loyal to Luis and Miguel for two years because I like to support local.. haven't recognized any major issues with them until recently. Just paid them 3.5k to fix up my truck. It came back with new issues/noises After Luis offered to give me a "on the house" repair because of how much I spent. he either put the part in completely backwards or put in the wrong part. They also managed to lose my engine cover. On top of it all, he didn't give a rats a** about getting my truck back in a timely manner so he could fix it. I switched to Glenn's auto and they have been resilient! They laughed at the "free repair" and then fixed it in a timely manner. Now my truck is running better than ever! All thanks to Glenn's auto off of Portola. read more

I needed a tire replaced and they ordered it quickly for a competitive price and stayed late on a Friday to replace it for me. Purchased my last set of tires there as well. Very professional, courteous and efficient! read more

Back to WheelWorks for me. Bought 4 new tires. One failed. No nail. Seems defective. All they offer is to sell me a new one for much higher price. read more

Seriously a life saver! My family was on our way back from a little vacay and noticed our tire pressure light came on. We tried to put air but it didn't do anything. With 3 hours still to go, we decided to stop here to get it checked out. Turned out there was a nail in tire! Altos tire and auto care got us in and out within 30 minutes! And way cheaper than I expected for the repair! Sooo thankful for this little gem! We made it home safely. read more

Tire was flat and had a screw in it . Was fixed promptly. Not only that, mechanic checked all the other tires for correct air pressure to ensure got on way safely. I could tell this place was all about customer service and doing the right thing at a reasonable price for their customers. Highly recommend them for auto needs. read more

Responsive and professional. These kind folk saw I needed an immediate repair and didn't hesitate to get me on the road.

I just moved to Santa Cruz and finding a good mechanic is always a tough one. Thankfully these guy were around when my brakes started to go, and they got me in and out quickly. They were straightforward, did the job and didn't try to talk me into excess maintenance. Their prices are fair, and the guys work quickly! I've spoken with Miguel the most, although I'm sure they're all just as awesome. Thanks guys! read more

Thank you Luiz and team for a great job! 4 new tires , alignments, professional, fair prize, hard working, super nice and in Aptos! I got an appointment next day and my car was done on time and it drives great! What else can I ask for? I'll definitely be back.. highly recommend! read more

I arrived at work in San Jose only to find I had a flat tire with a bolt in the tread. After driving home on my spare donut the team at Aptos Tire was able to fix my flat and install the tire the next day. Everyone was friendly, courteous, and easy to work with. Great to have a local shop that does great work! Thanks! read more

I went in on Thursday afternoon for the first time for a flat tire repair looks like they had a few cars in their base Carlos was very helpful and friendly and got me out within 30 min. Definitely Will be back for more services! read more