Not sure what's going on. Always have had great service. Last Tuesday we were no showed so I…read morecalled. Said computer scheduling program was down and rescheduled for this Tuesday. No showed again and no one is answering phones for 2 days.

Allen Home Services is our 'Go To' home maintenance company for pretty much EVERYTHING. We've…read moresuccessfully had them replace all of our pipes under the house, they installed a new AC unit, fixed our water heater and replaced the flue to the furnace. Just this week Jason and his help, Caleb from the electrical side replaced and upgraded our full electrical board. They did an amazing job and kept us informed as to what was happening at all times throughout the day. Everything is running perfectly and the old, fire-hazard electrical board that we had is gone along with our worries. Couldn't be happier with the service or the value for the money. Peace of mind is truly priceless but we didn't have to break the bank to get it. Thanks Allen for another job well-done.

My first and so far only interaction with this company was during a request for an inspection of an…read moreHVAC system at a home I was under contract to buy Working with this company has been very smooth and seamless and easy. The technician they sent out Otis was incredibly professional very very helpful and informational as well. This place is super reputable and whomever is training. These technicians is doing a great job. Otis spoke to me like a normal human being and I think was a little surprised. Also that I had a little bit of knowledge as well about an HVAC system. I understand that they also have the subscription and membership type programs as well, which is something I would do because I currently do it for all my other homes and do regular maintenance on my HVAC twice a year I will definitely be utilizing them moving forward because of the great experience I had

Mixed feelings here. I want to say up front I'd likely contact them again for an estimate if I need…read moremore HVAC work in the future, despite this experience. I moved forward with Appel to install a mini split unit in my attic conversion bedroom, mainly for summer use, after collecting multiple estimates. Why I chose Appel: the on-site assessment was the most thorough, as well as their documentation, the unit they would install was highly rated, service included a quality check and they offered the best warranty on service/parts. Not the cheapest but I felt the best price for what was being offered. What went well: communication once scheduled. I had to reschedule due to the tech falling behind on a bigger than anticipated job. No problem, mine wasn't an emergency and I had a new date within the day. Two techs did the installation, one outside, one inside. They arrived close enough to on time (given Indy's road construction) and both were really nice about my annoying dog. Especially the outdoor guy who had to navigate a more inconvenient path out so he wouldn't open the gate and accidentally let him out. I was working from home during the installation and both were courteous when interrupting me; I was in meetings much of the time. Both cleaned up following the installation-no trash in sight. Why the mixed feelings: it was difficult to contact with minor questions. I had to leave messages following their answering service, which got frustrating because...the indoor guy did some damage to my wall in the installation. He also removed my curtain rod and reinstalled it so it was no longer evenly placed over the window. I know this sounds trivial but he also didn't get it right the first time to account for the end cap and there was an extra set of holes. He didn't use the anchors and I discovered all of this when my dog sat on the bottom of the curtain and the whole thing fell down. He didn't mention the curtain rod but did show me the hole in the drywall under the unit itself. Appel did come out again and look at it but I had to keep calling back. Appel sent someone to assess the damage and he also fixed the curtain rod. He also explained why they couldn't install the unit another 4-6 inches to the left to avoid moving the curtain rod altogether, which really didn't matter because it already happened. He apologized pointing out the technician was new to Appel and hadn't yet learned how they did things. I understand training woes but these shouldn't be a customer issue. They ultimately put me in contact with their drywall/paint partner and we started that process. The indoor guy also didn't wear the booties and walked in and out onto my carpeted bedroom with his work boots, which I didn't notice until I saw the outdoor guy make a point of putting his on in front of the other guy when coming in. All that being said, the installation was completed within time and Appel did honor their commitment to repairing damages and their guy spent a lot of time fixing my curtain rod and writing it all up. I wish I didn't have to doggedly pursue it but I think this has become a standard for everything, unfortunately. My installation was about a half day, 5 June, drywall repair 24 July. Note: drywall/paint company was someone else and I had a couple of weeks where I had empty space with them, too.

Cheap, they charge you 3% if you use a credit card. I would never pass it off to my customers to…read morepay the card processing fee. Very cheap, I will not use them again.

Highly recommend these guys. I called with a circuit issue. The owner called me back (same day) and…read moresaid a technician would be at my house at 7:30 AM the next day. As promised, the technician showed up on time (terrible weather day), diagnosed the problem, and fixed it within 30 minutes.

Indianapolis: I had…read morethese folks come in and install a new high-efficiency gas water heater in July of 2026. The job was done very well, they cleaned the place up nicely and the price was median, not cheap, but I don't want cheap. I had been out of town for some weeks and when I came back, I found a minor error (not a leak, just a misplacement of a small shutoff for the whole-house humidifier) and called them to see if it could be repaired under the previous (paid for) contract. They agreed, sent out a technician that same day and fixed the error with no additional charge. After having been screwed over by the evil, greedy Peterman Bros. endlessly, I was amazed how quickly they did it and that there was no fee. Very responsible of them and a service well-appreciated.

These folks are fantastic! I had a long review to post, but maybe it didn't take, so I'll be…read morebrief. Check them out and you won't regret it. This includes Luke, Daniel and Gavin. They kept their word by showing up on time, being respectful of the albeit messy property, and didn't overcharge me by giving me a payment plan with GoodLeap. For older homes, these folks brought us up to the future with red and blue water lines and shut off valves you can recognize. Give them a try if you need a new efficient water heater where the pilot won't go out, your gas bill will go down as it vents outside, etc. Thank you and keep up the great work!

I did a fall cleaning on my furnace to prepare for winter, when I turned it on, the thermostat no…read morelonger worked. I called Action Air. The Technician came out and charged $312 to reconnect one lose wire. Took him 5 minutes to fix - what a rip off!

What an idiot. They parked in front of two other properties and not in front of the person that…read morehired them. They are blocking my mailbox so I can't get mail.

Hooked up a whole house generator switch for me on my electric panel, very professional, timely,…read moreand a pleasure to deal with...highly recommend!

Over the past couple of years, I have called Advance Electric for a number of different jobs…read moreincluding installation of outlets, ceiling fan mounts, junction boxes, dimmer switches, ceiling fans, and light fixtures, as well as breaker box maintenance. On every single occasion, the electricians were on-time, friendly, and professional; jobs were always completed as promised and exceeded expectations. Their prices are very reasonable and fair. When it comes to scheduling, quoting, and billing, their customer service is excellent! Glad to have a local and honest business I can count on. Highly recommended!

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

We were putting the house on the market and got 3 quotes from different groups, including one we'd…read moreused previously. JS was the only group to break out into separate projects several aspects that were optional. Their estimate was the lowest, 2 guys came out to do the work in 3 days, as scheduled. The house hadn't seen as much of a transformation in 3 days in its entire life. Installed garage lighting in front and back, new LED utility fixtures in the basement, and a variety of other projects.

I had a power outage today and didn't find out until noon I needed an electrician. This is the only…read moreplace that didn't have an astronomical high emergency fee. They were able to get me in at the end of the day. The technician was so kind and helpful. He replaced the main breaker and got the power back on. The kindness of the staff overall was absolutely great, their timeliness was excellent, and overall quality is highly appreciated. I would recommend 10/10!