For when I don't owe them no like building they said I do it's not my fault today did not cut the…read morelights off when I told him to and now I have a bill in my name that I cannot afford I need help

They started sending disconnect notices with each bill after quarantine started regardless if I was…read morepaid up previously. Just got one with my newest bill. It's currently 10 degrees out but according to an outdoor thermometer it feels like -2. It really sucks that a company that's willing to kill people and animals, during a pandemic no less, is my only option.

Great little company. Excellent Customer Service. The Clerks at the front desk were very friendly…read moreand have had many great interactions with the Service crews. Used to be owned by a great family but has recently been sold to a larger company. I've seen a lot of work going on so it must have been a good change. Gas prices are low right now, hopefully, that continues!!

Just your long established office for Fountaintown Gas, which supplies the natural gas to the…read moreMorristown, Fountaintown, and several other small towns in the area. The office s large, well lit, has a long counter you go to for questions with one of the office workers. The business is usually not busy at all, just a few walk-ins, as most people take care of their bills online, or thru the mail instead of in person. This company has been long time owned by the Wortman family, and is now operated by the founders grandson. If you live in one of their areas, this is where you get your natural gas piped into your home or business from. Parking is either on the street or across the street in a public parking area.

Need gas hooked up at my house. Tech called to say he'd be there in 10 minutes. I set a timer and…read moremade sure I was available to answer the door in 10 minutes. Came downstairs to the Citizens truck parked in front of my house, tech just sitting on his phone. No call, no text, no knock. I opened the front door. Waved around a bit. Went back into my house. Tech sat in front of my house for 15 minutes. Made no attempt to contact me. Then left and canceled my order. Was I supposed to throw rocks at his van? Contract a messenger hawk? Called Citizens and they said I'm SOL, will have to reschedule. Guess it's another week of microwave dinners. If there were any other provider available, I'd go to them in a heartbeat.

Unlike AES without an account number, you cannot get anything done, certain inquiries, payments…read more.. I do not receive my bill in the mail and sometimes I get locked out of the online account.

Difficult episode, Excellent Result! We contracted Indy Soft Water for a new Reverse Osmosis…read moresystem, and unfortunately our new countertop was damaged, accidentally. Their insurance company came through 100%, after some negotiation, and our countertop company had difficulty, and very soon had a 100% successful installation! We've used Indy Soft for water softener repairs, and we loved the attitude of their techs, so we went with them on R/O too, and are quite happy with the results! Thanks Indy Soft for sticking with it through this lengthy and happy Result! -Greg McLochlin

Ordering and site inspection was easy. Installation was on time and quick to schedule. The tech did…read morean excellent job. Left my place clean.

Needed to get a Co2 and Nitrogen tank for a beer tap and wine dispenser…read more Great location off of Hauge Rd just north of 96th street. Easy access to the building with plenty of parking. Lots of sizes of gas containers and accessories. They do not fill here, you either have to trade in and enjoy container or buy a new one. The staff here was super helpful and knowledgeable, explaining what I needed and how everything worked. Will definitely come back here when we need refills.

Great customer service cares about customers especially during pandemic. Understanding and…read morecorrected mistake well. also they will wears a mask and gloves without issue.

I wanted to give a big shout out to Rush/Shelby Energy. I had a problem with my service pole that…read moreran to the electric meter, in fact, I had an electrician come out one time before, this spring, I believe, and he pulled my leaning service pole up as much as he could. And that helped -- until today. My fascia board was bent from the combination of a leaning service pole and inadequate blocking to support the fascia. When I tried to replace the fascia today, the pole almost fell completely to the ground. I called Rush/Shelby to have them shut off the power from the outside, and I also called an electrician who could deal with this emergency. Tony Adkins is our Rush/Shelby utility serviceman in my area, and he was here within a couple of hours tending to my emergency. He went out of his way putting the service pole back in its rightful place, helped with stabilzing the subfascia, and generally went out of his way to do whatever was needed to get my pole stable and my service back on. By all accounts, this is what he does! And he does it in such a personable way. Not to mention he saved us a bunch of money paying an electrician emergency wages! He's truly a special guy, and we are lucky to have him service our area. Thanks so much, Tony!

Updating my review after a year that we are still continuing to use Bin Scrub and the service +…read morecommunication hasn't changed at all. We highly recommend bin scrub services cause it's quick, easy, reasonable, reliable and most of all doesn't require to be around while the cleaning happens. Just leave your bins on the designated day outside your home and voila you have clean, amazing smelling bins. What more could I ask for! Win win!

Not offered in my town, but son's family uses it. Great service! Wish it were available to us.read more