1. Nilson's Boston Tow

0

Malden, MA

Nilson's Boston Tow

5.0 (1 review)
Open • Open 24 hours

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Services - Nilson's Boston Tow

Junk vehicle removal

Vehicle towing

Winch-out service

Nilson's Boston Tow Photos

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1 year ago

I'm very pleased. Fast and cheap. I would recommend it to everyone, you won't regret it.

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Agero - Rim damaged by FAFO towing, an Agero contracted company.

Agero

(529 reviews)

A horrible towing company in Seattle (Allroad Towing) was dispatched by Cross Country Motor Club…read more(the other business that Agero operates under). The first time, not only did they not show for 3 hours, stranding me and my wife and daughter, the towing company was unreachable and the representative at Cross Country was absolutely useless. I was able to find a tow truck on my own in under 30 minutes. If you want to complain to the auto club/insurance company roadside service that's at the hub of this terrible service, the name of that company is Agero. They're based on Medford, MA. They also do business as Cross Country Motor Club but also are the main call center for all of the insurance company roadside assistance services. They're the ones ultimately responsible for providing consumers with this horrible service. And while you're at it, cc the car company that uses Cross Country as their brand's roadside service. Maybe then the message will get through. UPDATE (12/29/15): Heard from Agero directly regarding my concerns and the poor service of the towing company they dispatched. They took my concerns seriously and addressed them in full and showed a genuine willingness to take direct customer feedback and act on it. My advice would be that if you get poor roadside service that's contracted through Agero, that you notify them directly. They have over 30,000 tow providers. I'm sure they can't perform quality assurance checks on all of them, so they need feedback from customers to make sure that the bad ones are weeded out.

know why you sat on the side of the road for hours?…read more because they will call and continue to call every company with in 150 miles trying to get them to roll 6 figure trucks with a 5 figure insurance policy for 25 bucks and 1.25 a mile one way (after 5-10 free miles). they don't care about anything other than their bottom line.

Nilson's Boston Tow - roadsideassist - Updated October 2026

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