We've been putting off our Poly-B repipe for years, kept hearing horror stories about the cost and…read morethe mess. A neighbour in Whalley recommended Ark Plumbing & Heating and honestly, I wish we had called them sooner. Noah came out for the assessment and was upfront about everything right from the start, what needed to be done, how long it would take, and what it would cost. No surprises on the invoice, which was a huge relief. Noah and his crew were professional and respectful of our home. They got through the whole job faster than I expected and patched everything back up neatly when they were done. Our new PEX system has been running perfectly ever since. It's nice to not have to worry about a pipe randomly bursting anymore. Highly recommend these guys if you're dealing with Poly-B. Ask for Noah, he clearly knows what he's doing and actually cares about getting the job done right.

Preston, from Your Guy Plumbing did an excellent job last year in repairing our sump. We have an…read moreolder house with the sump in the basement and it was not working properly to drain the water. Preston and his helper completed a repair of the outflow pipe and installed a valve; so that we have had no further problems with it. He advised we continue preventative maintenance because we have a lot of trees and the roots get in the drains. When I first called Preston, he was a bit busy due to the holiday season. I had no emergency, so I was able to wait. I could have hired another plumber, but I completely trust Preston to the recommended maintenance work that is required to prevent any future problem. Trust is very important because most quality plumbers with camera equipment charge about the same amount for a house call + time. However, some will take a lot more time to do the same job. He also knows the system in the house, so I waited until he was available. This year we only needed a fairly routine removal of roots blocking the drainage line. Preston and his assistant Valentin were quick and efficient. First diagnosing the location of potential problems and then working hard to remove some large clumps of roots that were blocking the inflow and also the outflow. I was very pleased to see the roots they removed and I look forward to trouble free drainage during an upcoming rainy spring. Thanks Preston and Valentin.

Very professional. We needed our water main replaced. We received a detailed quote that included…read moregetting a permit from the city. They arrived promptly on time and got to work right away. There was minimal disruption to the landscaping even though they had to dig. The trenchless system wouldn't work for our situation. They cleaned up every day. Now we don't have to worry about a water break in the main line for at least 40 years! I would highly recommend them.

Great guys, quick and thorough. I had most of my copper replaced and am very happy with their…read moreprofessionalism and staying to get the job done once started. It started with a pin hole leak last year which they came the next day and replaced the pipe. They also found another pin hole drip and other areas that were corroding through and recommended I consider replacing all the lines within the next year. I was suspect of the pipes, with the house being 30+ years old but had been putting it off, so it wasn't a surprise. I have just now had them come back and replace almost all copper except a few ends where bathroom tile would need to be broken. They mentioned that the main lines, especially hot water were the worst and that the end of the lines would last longer. Their recommendation was to replace the ends whenever the bathroom is reno'd. I appreciate this trade-off as it saves me a lot of $$$, time and mess to not have to fix the bathrooms right now. I was very happy with the price. As well, I'd like to add that they were here at 8:00 every day and stayed till at least 4pm. And last but not least, they recommended a dry waller who is taking care of the patching. Nice to have my house back together so quickly.

Outstanding! Rob responded promptly to my text, and quickly understood what I wanted after a brief…read moreexplanation and a couple of photos. (What did we ever do before smart phones!) He set up an appointment, Ryan came when promised, did the work cheerfully and efficiently, and Rob stopped by just to meet me, since I had called him on a recommendation from a mutual friend. Great to do business with a couple of born-and-raised North Vancouverites who care about the community, go the extra mile, and were nice to my cat. I wouldn't hesitate to recommend them (and already have, to my neighbours).

Contacted Paul to fix a problem with the sink, he gave us a time and was right on time. His weekend…read morerate was the most reasonable and he was quick and efficient. It was nice to see a contractor tidy up the area that they worked in and throw out the excess material they did not require. Would definitely call him back for our plumbing needs, great service at a reasonable price.

As his company name would denote, Well Done Paul! Paul was punctual and professional...very pleased…read morewith his work and pricing. Again to sum it up, Well Done Paul!

Friendly service. Replaced a toilet wax seal for me and was quicker than I expected. Maybe it was…read morea job I could have done but his service was reasonably priced so not complaining.

My garburator, Waste King Gourmet Series, Model 111, had been a very good one for many years. One…read moreday I accidentally caused damage to the grinder with a piece of bone. I phoned this plumber and he told me the garburator had to be replaced by a new one. *** He asked me for the make and model of the garburator and I emailed it back to him***. He replied and said it would cost $350 to $450, without telling me that it was not the same model. Since I am not in the plumbing business I trusted him thinking that that's how much a replacement would cost. After he finished installing it he told me the cost of the garburator was $400.00, plus tax and labor. He also said that he had to force to close the cabinet door and broke a container in order to fit. No word was said about compensation of the damage, but I just let it go. Afterwards I was wondering why the new garburator would not fit and found that it was a different brand and model and was much bigger than the old one. I then found out online that a new one the same make and model of my old one was $104.00. It is ridiculous to suggest one that is 4 times more expensive than the old one, which was a good machine until it was broken due to human error. I phone him the same evening and asked him to remove the new one and refunded me its cost. After 2 weeks of numerous attempts to set up an appointment he finally set up a date. However, he said he would charge me for the labor and only refund a portion of the garburator. I disagree so he did not return nor refund me.

Gator Plumbing & Drainage is very responsive in getting back with a quote or a question. Within…read moreminutes of submitting a request to replace a gas hot water tank, I got a call from them about the estimate and the availability. On the day of the installation, they disposed the hot water properly via the drain nearby. (One time, a plumber disposed the hot water in our lawn and killed a patch of grass!) They worked carefully in the tight space. The price was actually slightly less than a quote I got from another company. It was a great experience working with them.

sparkling clean windows inside and out! We have true divided windows...it is tedious work…read more.. results were perfect!

We are repeat customers of K&L, having used them for a number of years. They do great work,…read morecleaning decks, sidewalks, etc. Recently, Gio from K&L handled power-washing, cleaning awnings, and unexpectedly even cleaned our garbage cans.